DoubleTree by Hilton San Jose

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, sun loungers
Exterior
View from room
Lobby
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
2050 Gateway Pl, San Jose, CA, 95110
  • Casino M8trix
    6 min walk
  • 2050 Lobby Lounge & Bar
    1 min walk
  • Karina Court Station
    12 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    16 min walk

Room options

Suite, 1 King Bed, Balcony (Gateway)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Balcony

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Tower (Metro Tower)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Tower (Metro Tower)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton San Jose

4-star hotel in Rosemary
This smoke-free hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton San Jose features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 48000 square feet (4459 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton San Jose is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM on request
  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • iPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 15 to 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
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Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 351 out of 1007 reviews" "
Rating 8 - Good. 197 out of 1007 reviews" "
Rating 6 - Okay. 173 out of 1007 reviews" "
Rating 4 - Poor. 143 out of 1007 reviews" "
Rating 2 - Terrible. 143 out of 1007 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Francesco

Disliked: Property conditions & facilities
The main lobby area is half decent but the rooms and hallways are outdated . No bar fridge in the room was told that you can rent one by the day. On the day I was leaving (5 am in the morning) had to have a cold shower (no hot water) This was on a Sunday. I had to get ice from a machine one floor above. Where the ice machine used to be (on my floor) there was a yellow pylon and the hook ups were still there. I asked an employee if it was months and he said more like years! The outdoor pool was not bad but the Hot Tub next to it had a sign that it was under repairs but all week i was there i did not see anyone working on it? The balcony was standing room only and the floor not the cleanest. The onsite parking was $30 US per day. The exist door on my end could use a little sweeping once in a while. Don't turn off AC as a stale musty odor sets in. The steak restaurant although it appeared on their main entrance sign outside and inside the lobby was apparently closed. I asked at the front desk and was told that it had gone out of business.When leaving i forgot my baseball cap so i called them at the front desk . they told me they had found the hat. I told them that my cousin who works in the area could pick it up for me. She went by the next day and they could not find it. I got an email from them telling me to go to a website where you have to sign up,file a claim and have it shipped? Could go on but I would not stay here again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Juan Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked
Stayed 2 nights in May 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

8/10 Good

Brooke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay but wish we had a fridge and microwave in the room
Stayed 4 nights in Sep 2024

6/10 Okay

Demetria

Traveled with partner
Disliked: Staff & service
The room seem to be renovated. They’re old rotted, wood, uncomfortable bed. Some of the staff were not helpful and rude.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the freeway
Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets were disgusting. Bathroom was not clean. There was mold in my bathroom. i want my money back
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just good vibes and very welcoming
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

6/10 Okay

Amrit

Liked: Cleanliness, staff & service
The property overall is outdated and needs to be renovated. The carpet in the rooms and hallways are stained and need to be replaced or thoroughly cleaned. During my stay there was issues with the hot water in the shower not working. I had to take cold showers in the morning and nights because the hot water was not working probably due to the mixing valve in the shower or maybe something else. Despite the staff effort to keep the property clean, overall, everything is dated, beginning to show its wear and tear. Almost felt like I was back in the 70s staying at this place.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher James Hoyt

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, went to check in and Expedia never relayed our stay to the hotel. The people at the front desk were some of the most rude people I’ve dealt with in a long time. They wouldn’t allow me to speak with a manager either. The bar we went to, to get food took 45 minutes to bring our food out and we were the only people there. This place is awful. Will not be coming back. Stay away if you can.
Stayed 1 night in Sep 2024

10/10 Excellent

albert

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

XUE FENG

Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Stayed 1 night in Aug 2024

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Billy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at a decent price
Great hotel, buffet breakfast, clean rooms, nice staff, large property. Quiet rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Stayed 2 nights in Aug 2024

10/10 Excellent

Salvador

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 4 nights in Aug 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
You check in at one end of the building then get very vague directions to the wrong area. Once you get to where the rooms are, you are on the wrong side of the hotel once again because no one seems to know where anything is. I am handicapped and had to walk all over this place to get to my room. I requested a handicap accessible room and it was far from that. The room itself was nice but the employees do not care about anything rude and inconsiderate.
Stayed 2 nights in Aug 2024

10/10 Excellent

glenn

Liked: Cleanliness, amenities
Everything was great
Stayed 1 night in Aug 2024

2/10 Terrible

John

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The room was extremely hot ac didn’t work and there were no trash bags in the trash bins and bathroom had hair on countertop around sink. The entrance and lobby and pool area are beautiful however very deceiving as the rooms were not any better than a motel 6. Highly disappointed
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024