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Extended Stay America Suites San Jose Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites San Jose Downtown

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1560 N 1st St, San Jose, CA, 95112
  • PayPal Park
    3 min drive
  • Menara Moroccan Restaurant
    6 min walk
  • Gish Station
    7 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    4 min drive

Room options

View all photos for Studio

Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Premier Suites San Jose Airport

Pool
Hot Tub
Breakfast included
Pet friendly
3.2 out of 5, (1002)
The price is $175
per night
includes taxes & fees
Jan 11 - Jan 12
Extended Stay America Premier Suites San Jose Airport

About this property

Extended Stay America Suites San Jose Downtown

Hotel in Rosemary
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites San Jose Downtown offers 152 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites San Jose Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:30 AM - noon
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Aparthotel San Jose Downtown
Extended Stay America San Jose Downtown
Extended Stay America San Jose Downtown Aparthotel
Extended Stay America San Jose Downtown Hotel
Extend Stay America Jose
Extended Stay America San Jose Downtown
Extended Stay America Suites San Jose Downtown Hotel
Extended Stay America Suites San Jose Downtown San Jose
Extended Stay America Suites San Jose Downtown Hotel San Jose

Extended Stay America Suites San Jose Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 222 out of 1000 reviews" "
Rating 8 - Good. 192 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 179 out of 1000 reviews" "
Rating 2 - Terrible. 221 out of 1000 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Stayed 3 nights in Sep 2024

2/10 Terrible

ADELBERT

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever. They key card will not work the next day you have to comeback to the lobby and tell them about the cards so they re put the card system for it to work again. I stayed for 7 days i ask the frint desk if someone can clean are room and they said we get a free cleaning every 2 weeks if you stayed less than that they will charge you. Theres like cockroaches in the restroom,,kitchen,bed. If you cancel the room theres a 1 day fee and more charges. Worst stay ever i regret for paying $900 for this 7 days staying there.
Stayed 7 nights in Aug 2024

4/10 Poor

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty- hallways smell like urine and other strong smoke of a certain substance Lots of people hanging out in the parking lot doing drugs. Screaming inside of one room and loud inappropriate noises coming out of another Felt very unsafe for me and my daughter. The only positive was that the staff was nice and helpful
Stayed 3 nights in Aug 2024

2/10 Terrible

Brandon

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience ...
Room was not clean, poorly maintained fixtures (broken light cover in bathroom), lots of deferred maintainence throughout room ...
Stayed 1 night in Jul 2024

6/10 Okay

Paulina, San Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

4/10 Poor

Belen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Alexia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found a huge bug in my bed the next morning. Disgusting.
Stayed 1 night in Jun 2024

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were amicable. Quick check in / check out. Room was clean, little musty. Shower needs some TLC. Located in a fairly decent place with access to amenities and stores within few min drive. Plenty of parking in the lot, secured by gate.
Stayed 1 night in Jun 2024

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

YUN

Disliked: Cleanliness, staff & service, property conditions & facilities
the service is poor
Stayed 3 nights in May 2024

2/10 Terrible

Lela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and stay away from this filth
Where do I start... The only good thing at this hotel was the front desk stuff. They were super polite and apologetic of the hotel's condition. It seems this hotel caters to homeless population that stays there long-term. Why they also rent out the rooms to guests daily is beyond me. We initially paid for 5 nights as we needed the accommodation in the area but ran away the very next morning. That there was garbage strewn out in the coridors and bad smell in the hallway was, I thought, tolerable. But our room (#146) had foul smell, like garbage, and it did not go away even after airing it out. Shower barely got warm and the noise was intolerable: it continued through the night and there was also something going off at 1am right in front of our room in the hallway. I was terrified. I've rarely had such bad experience. The nail in the coffin was two cockroaches that were roaming in our living room in the morning so we ran away almost screaming vowing never to return. This hotel needs help!
Stayed 5 nights in May 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Stayed 1 night in Apr 2024

6/10 Okay

Eric

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Business traveler
Stayed 1 night in Mar 2024

2/10 Terrible

Anselmo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

leslie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located downtown SJ on outskirt. VTA light rail across the street. Close easy access to 3 freeways (880 101 87). Park across the street and only 3 blocks away. Dogs allowed, close to Reed Street off leash dog park. Close to airport. Friendly staff from managrment to nite time security. I am temporary "living" here and feel at home. They supply all the basic Necessities for your kitchen and living pots pans ect..Jonathan, nite security, very polite. As a sibgle female I feel safe here even coming ho.e late after work.
Stayed 10 nights in Nov 2023

2/10 Terrible

Naomi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Lupe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, carpet filthy and stained. Cockroaches in the room and bathroom. No trashcans available in the room. Bathroom was dirty, stained and didn’t work (water tank didn’t filled up). Leaking shower.
Stayed 2 nights in Nov 2023

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was plenty of parking.
Stayed 1 night in Oct 2023

4/10 Poor

Jairo

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Kris

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not anticipate the location of the hotel to be as "questionable" as it was. The general appearance is run down, hallway carpets were dirty. Room amenities were sparse and at times non existent (i.e. 2 small bars of soap).