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Extended Stay America Suites San Jose Downtown

2.5 star property

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Exterior
Lobby
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
1560 N 1st St, San Jose, CA, 95112
  • PayPal Park
    ‪3 min drive‬
  • SAP Center at San Jose
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio

Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites San Jose Downtown

Hotel in Rosemary
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites San Jose Downtown offers 152 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites San Jose Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:30 AM - noon
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Aparthotel San Jose Downtown
Extended Stay America San Jose Downtown
Extended Stay America San Jose Downtown Aparthotel
Extended Stay America San Jose Downtown Hotel
Extend Stay America Jose
Extended Stay America San Jose Downtown
Extended Stay America Suites San Jose Downtown Hotel
Extended Stay America Suites San Jose Downtown San Jose
Extended Stay America Suites San Jose Downtown Hotel San Jose

Extended Stay America Suites San Jose Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 223 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 176 out of 1000 reviews
Rating 2 - Terrible. 226 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Juan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Its section 8 property so we had children and other running about at all hours of the night.
Stayed 1 night in Apr 2025

4/10 Poor

Melina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan P

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Ralph, Rio Vista

Disliked: Cleanliness, staff & service, property conditions & facilities
People living in hotel. Domestic violence taking place with childern in rooms. Horribly ran.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lucino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front were very helpful , I had questions at different times both persons on the front desk help me out
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had people standing around and had homeless people around
Stayed 1 night in Apr 2025

2/10 Terrible

Arianna

Bed bugs
Stayed 1 night in Mar 2025

2/10 Terrible

Arthur

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rethink staying here

Please rethink staying at this hotel, it is part of some sort of housing program. There are homeless people wandering around everywhere. The place has a very distinct smell. it should be somehow advertised that this hotel is part of some housing program. These people are obviously here for the long-haul. They have lights in the windows their animals are there kids are there they have made themselves comfortable. If you’re looking for cleanliness, comfort, safety, go somewhere else
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Business traveler
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible service.

Had to leave after 1 day and management refused to refund 2nd day which was paid. Horrible customer service. Horrible. Was seemingly a magnet hotel for drugs and prostitute population of san jose.
Stayed 2 nights in Feb 2025

4/10 Poor

Ammar

Traveled with family
Disliked: Property conditions & facilities
Unfortunately, my stay was not as comfortable as I expected. There was a lot of noise inside the hotel, and I was woken up by loud screaming. The cleanliness was also below standard, as the sofa and the room needed more attention. This made me feel uncomfortable during my stay. I hope the hotel management improves these aspects to provide a better experience for future guests
Stayed 2 nights in Feb 2025

8/10 Good

Dennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended Stay Saturdatmy Review

The children did not stop playing in the room above ours until 11:30pm. Noise and running until they settled down at 1130pm.
Stayed 1 night in Jan 2025

2/10 Terrible

Mindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay needs extended check in times

Was unable to check in due to limited check in times. Refund isn't available until a manager is able to approve. Website doesn't start the limited check in times.
Stayed 1 night in Jan 2025

10/10 Excellent

Danie

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Stay

It was not great at all. The shower does not stop completely which made me hard to sleep at night due to water noise. The sink in the bathroom clogged as soon as I used water. Our neighbors were loud at night too. The pictures on the website looked decent so I didn't expect none of these...
Stayed 2 nights in Dec 2024

4/10 Poor

Rebecca

Liked: Cleanliness
The hotel itself was nice, but the noise at night was terrible and did not sleep. People partying in lower level hallway until 1 am. Loud engines reving with music blaring in parking lot way into early morning hours. Called front desk to complain, but problems continued.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024

4/10 Poor

Noemi Martinez

Disliked: Property conditions & facilities
The place wasn’t clean properly
Stayed 3 nights in Nov 2024

2/10 Terrible

Alisa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
no commit
Stayed 2 nights in Sep 2024

10/10 Excellent

Taelor

Business traveler
Liked: Cleanliness, staff & service, amenities
It was awesome.
Stayed 1 night in Sep 2024

2/10 Terrible

Nicholas

Stayed 3 nights in Sep 2024

2/10 Terrible

ADELBERT

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever. They key card will not work the next day you have to comeback to the lobby and tell them about the cards so they re put the card system for it to work again. I stayed for 7 days i ask the frint desk if someone can clean are room and they said we get a free cleaning every 2 weeks if you stayed less than that they will charge you. Theres like cockroaches in the restroom,,kitchen,bed. If you cancel the room theres a 1 day fee and more charges. Worst stay ever i regret for paying $900 for this 7 days staying there.
Stayed 7 nights in Aug 2024

4/10 Poor

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty- hallways smell like urine and other strong smoke of a certain substance Lots of people hanging out in the parking lot doing drugs. Screaming inside of one room and loud inappropriate noises coming out of another Felt very unsafe for me and my daughter. The only positive was that the staff was nice and helpful
Stayed 3 nights in Aug 2024