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Four Points by Sheraton San Jose Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Interior entrance
Outdoor dining
Fitness facility
Exterior

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
211 S First Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪3 min walk‬
  • CSU San Jose State University
    ‪5 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Westin San Jose

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1008)
$173 nightly
The price is $173 total
includes taxes & fees
The Westin San Jose

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel in Downtown San Jose
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge). A total renovation of this property was completed in 2016.

Four Points by Sheraton San Jose Downtown is a smoke-free property.

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1013 reviews
Rating 8 - Good. 209 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 62 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Arielle

Stayed 1 night in Apr 2025

10/10 Excellent

Lucas

Stayed 1 night in Apr 2025

10/10 Excellent

Nikkia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leeah

Liked: Cleanliness, property conditions & facilities
very good location, lots of
Stayed 2 nights in Apr 2025

8/10 Good

JESSICA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again. Staff was very friendly and nice. I stayed in room 407 and it was too small for my husband and I. Our view was nice facing the street where they do Christmas in the park. Very clean hotel. The bar area is such a pleasant place to have some food or drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Amenities
Quick and easy
Stayed 1 night in Apr 2025

6/10 Okay

Sara

Stayed 1 night in Apr 2025

8/10 Good

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room with handicap shower. Not a big issue but a regular shower would have been better
Stayed 1 night in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot when visiting downtown

Great hotel in the downtown area. Safe and walkable. Easy parking. Clean and well appointed rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great price!!! The bar is very nice!!!
Stayed 1 night in Mar 2025

8/10 Good

Ardene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the quietest of areas as it is adjacent to the metro rail, but it’s a convenient walk to SJSU.
Stayed 1 night in Apr 2025

6/10 Okay

Matt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean and the people were friendly. The extra $42 for parking at the hotel was a suprise as I thought it was included in the night stay but was not. Other than that it was a decent hotel for a decent price downtown.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thanks!
Stayed 3 nights in Mar 2025

8/10 Good

wade

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel James

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud at night from street noise.
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, bed average, bathtub very comfy but hard to get in and out of. Needs better pillows.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with group
Disliked: Staff & service
Stayed 1 night in Mar 2025