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Four Points by Sheraton San Jose Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Outdoor dining
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
211 S First Street, San Jose, CA, 95113
  • Plaza de Cesar Chavez
    3 min walk
  • The Tech Interactive
    4 min walk
  • San Jose Civic Auditorium
    4 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    9 min drive

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Room

The Westin San Jose

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1008)
The price is $196
per night
includes taxes & fees
Jan 6 - Jan 7
The Westin San Jose

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel in Downtown San Jose
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge). A total renovation of this property was completed in 2016.

Four Points by Sheraton San Jose Downtown is a smoke-free property.

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
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Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 535 out of 1005 reviews" "
Rating 8 - Good. 215 out of 1005 reviews" "
Rating 6 - Okay. 122 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 86 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thanh Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except for the parking it should be free parking they charge $42 per night i think is ridiculous but the hotel is great j6st the parking they shoul let the guess know ahead of time about it
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

6/10 Okay

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The two things I didn’t like was the parking for 45.00 and the fact that the complimentary drink should have been for free. Otherwise everything was great
Stayed 1 night in Sep 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well-situated in downtown San Jose. It was close to a number of restaurants and only a 15-20 minute walk from Diridon Station. The hotel seemed to be recently renovated and my room was comfortable. The complimentary bottled water was a nice touch. Wifi was also quite good at this property. I was not able to use the coupon for my welcome drink, but that was a nice gesture. There was a gym at the property, but it was quite small - the front desk offered to provide me with a voucher to use the gym at a nearby hotel, but I wasn't able to take advantage of it. Overall, the hotel was pleasant and I enjoyed my stay. I would consider staying at this hotel again in the future if I had the opportunity to visit San Jose again.
Stayed 1 night in Jun 2024

8/10 Good

Iris sol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

JEFFREY, GONZALES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Clean property and walkable to all parts of downtown San Jose. Friendly staff, good bar.
Stayed 1 night in Aug 2024

10/10 Excellent

Kriste

Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. I didn't like that qe have to pay for parking
Stayed 1 night in Aug 2024

10/10 Excellent

Wenceslao

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Damien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start, I am a professional house cleaner, so when I tell you this room was clean, it was CLEAN. I dust checked everywhere and not a spec, even on the tops of frames or headboards which is usually missed. The room, the bathrooms, scrubbed and spotless. I was so pleased! The room we got was King and for some reason came with two showers? I have never seen that before but it was lovely, I prefer a standing shower. The staff was AMAZING, so kind and friendly, happy to work with us when we wanted to keep our car on site after check out as we were attending an event. The event was at the convention center which was only a few minutes walk away from the hotel and the area was so clean and felt safe and easy to walk. My only issues of this stay was the mattress, it was worn and not the best for the back issues that I have, but this is the hit or miss of any hotel. The second issue is not the hotels fault, but outside of our side of the hotel was the trolley that ran all night, dining some bell every few hours. It's the only downsides. Despite this issue, I would absolutely stay here again the next time I am in the area. This stay was stellar and is THE place to stay when you are in down town San Jose, I can't wait to visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for show at the improv.
In town for one night, perfect location for our needs. Clean room, easy check in and on site parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff. Everyone was super helpful, especially Moses at the front desk. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

starr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with our stay. Nicely remodeled. Only downfall was as an older hotel room walls were a little thin and we could hear talking.
Stayed 1 night in Aug 2024

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Pefect business stay. Close to everything and attentive staff
Stayed 1 night in Aug 2024

4/10 Poor

Julian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Parking below par. Extremely limited with no staff to help. Self park and make sure you pay up front with hotel bill, not parking staff. 2. Smelled like urine outside. 3. They let people make a rap video outside lobby with loud music. Really? Wanted peace, not noise. 4. Orbitz rentals will get your below par rooms right in front of the ice machine. So obvious and not appreciated. Orbitz needs to look at this issue. Crappy rooms for Orbitz customers. 5. No late check-outs, probably because I used Orbitz. 6. No ideal amenities. 7. Will NEVER stay here again. Garbage of a hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great experience, no issues at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Convient location with good service, very clean, near many dining and transportation options. I would recommend to others.
Stayed 2 nights in Aug 2024

10/10 Excellent

Audrey, Salinas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024