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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Breakfast, lunch, dinner served; local cuisine
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
$125
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Place, Terrazas Lindora Shopping Center
    ‪4 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪6 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Santa Ana San Jose features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 5925 square feet (550 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Hilton Garden Inn Santa Ana San Jose is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Reviews

Hilton Garden Inn Santa Ana San Jose Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 848 reviews
Rating 8 - Good. 126 out of 848 reviews
Rating 6 - Okay. 54 out of 848 reviews
Rating 4 - Poor. 20 out of 848 reviews
Rating 2 - Terrible. 20 out of 848 reviews

Reviews

2/10 Terrible

Yorkge, Chicago

Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay with family
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Great staff, clean, nice gym and amenities
Stayed 1 night in Jul 2025

6/10 Okay

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Very very noisy. There was loud music coming from the street bar until midnight. So noisy could not sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very neat and clean
Stayed 6 nights in Jun 2025

8/10 Good

Kerry-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel has a well-maintained appearance (modern decor) and is in good condition. However, the room I stayed in had a very strong moldy odor, and visible mold was present in the shower. It would be helpful if the bathrooms had proper ventilation. On a positive note, the property is in a great location, close to many dining options, and is both kid- and pet-friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stefanie G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful are, nice pool

The location is great. It’s in a mall with several good restaurants. The area is quiet. We enjoyed the pool and the views
Stayed 2 nights in Jun 2025

10/10 Excellent

josepha

Stayed 1 night in Jul 2025

10/10 Excellent

Taren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet spot in San Jose

This is a very nice, swanky part of town. The area/shopping center offered a variety of restaurants, parking, shopping, Starbucks in a safe, clean environment. The only drawback is it's about 45 min from the airport.
Stayed 1 night in Jul 2025

8/10 Good

Edwine Darby, Brooklyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was a decent size. Nice neighborhood with restaurants around a playground near by. The pool was warm and our kids enjoyed their swim
Stayed 1 night in Jun 2025

10/10 Excellent

ELEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Keiron, Land O Lakes

Stayed 3 nights in Jun 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jun 2025

2/10 Terrible

Luis, Shelton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we got to the room, I opened the blinds and was immediately creeped out. The building right across from us was under construction, and workers on every floor were staring straight into our windows. We had zero privacy, so we had to keep the blinds shut the entire time. It felt like we were trapped in a prison cell. On top of that, I booked a room with a king-sized bed and was given two queens instead. When I asked the front desk, they claimed there were no king rooms availabl, yet the hotel’s own website still showed them open. It felt like my room was switched because I’m a man traveling with my husband, and they didn’t want us sleeping in the same bed. Whether that was the intention or not, that’s exactly how it came across. And to make matters worse, the TV didn’t offer any movies, and we couldn’t stream anything either. We usually like to unwind at night with a movie, but that wasn’t even an option. Between the lack of privacy, the uncomfortable setup, and zero entertainment, we felt stuck in a dark, windowless box. No comfort, no respect, no reason to ever come back.
Stayed 1 night in Jun 2025

10/10 Excellent

mariaun

Stayed 1 night in Jun 2025

8/10 Good

Denise

Property was clean and the food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Yessenia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nora Germine

Liked: Cleanliness, amenities, property conditions & facilities
How walkable it was.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sinthia, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Luis Randy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025