Holiday Inn San Jose La Sabana, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn San Jose La Sabana, an IHG Hotel

Standard Room, 1 King Bed, Balcony, Pool View | View from room
Restaurant
Outdoor spa tub
Restaurant
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
Km 3 Autopista General Cañas,, San José, 10107
  • Estadio Nacional
    3 min drive
  • National Stadium of Costa Rica
    4 min drive
  • Sabana Park
    4 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    12 min drive

Room options

Standard Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Garden View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn San Jose La Sabana, an IHG Hotel

3.5-star hotel in Uruca
3 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Self parking is free. Other amenities include 2 bars/lounges, a fitness center, and a spa tub. Change of towels is available on request.
Holiday Inn San Jose La Sabana, an IHG Hotel offers 118 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn San Jose La Sabana, an IHG Hotel provides a spa tub and a fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Event facilities measuring 2670 square feet (248 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and complimentary use of a nearby fitness facility. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2022.

Holiday Inn San Jose La Sabana, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Denny's - Onsite diner.
Chichi's Sport Bar - Onsite sports bar. Open daily.
The Best Bar - Onsite sports bar. Open daily.
Restaurante Principal - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 9,500 per person
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chichi's Sport Bar
  • Denny's
  • Restaurante Principal
  • The Best Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Fenced pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2,670 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 9500 per person
  • Airport shuttle fee: CRC 16500 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jose Sabana, An Ihg Hotel Jose
Holiday Inn San Jose La Sabana an IHG Hotel
Holiday Inn San Jose La Sabana, an IHG Hotel Hotel
Holiday Inn San Jose La Sabana, an IHG Hotel San José
Holiday Inn San Jose La Sabana, an IHG Hotel Hotel San José

Holiday Inn San Jose La Sabana, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 131 reviews" "
Rating 8 - Good. 24 out of 131 reviews" "
Rating 6 - Okay. 5 out of 131 reviews" "
Rating 4 - Poor. 6 out of 131 reviews" "
Rating 2 - Terrible. 8 out of 131 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Robin

Business traveler, Traveled with family
Liked: Property conditions & facilities
Keycards never worked, some cleaning staff never replaced dirtyglasses and cups
Stayed 11 nights in Sep 2024

2/10 Terrible

Florence Marie

Stayed 2 nights in Aug 2024

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
As soon as i walked in the room there was a strong mildew smell. The AC didnt work and the pillows were horrible. The room was quite dated, but i only stayed for one night, so i got through it.
Stayed 1 night in Sep 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was not accommodating with airport transportation even though it is offered and listed as an amenity. Had to ask 5 different times.
Stayed 1 night in Aug 2024

10/10 Excellent

soumitro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of construction which made it difficult to get to/from property.
Stayed 7 nights in May 2024

2/10 Terrible

Janet

Traveled with family
Website misleading
I did not realize until the check in day that i booked the wrong holiday Inn. By the description, i thought i booked the one close to the airport since it had an airport shuttle available. We needed to be close to the airport due to an early flight (6am). So i rebooked at the holiday In Express, which is the one i really wanted. was not able to cancel and get a refund. Since it was the day of checkin. So i lost the $585 in fees.also, i didnt realize how difficult it was to get around San Jose so it would’ve take. Is 40 minutes to get to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Trevor, Soquel

Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The exception was at the Breakfast restaurant., the personnel at the lobby asked us if we had any allergies at our arrival, and we told them about gluten and dairy, however the restaurant on the next day knew about the request, but didn't prepare for it... disappointing
Stayed 2 nights in Jul 2024

2/10 Terrible

albert

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Terrible!! $120 for a shuttle for four to airport!
I made a reservation for two rooms on Hotels.com. It was for $108(?). When I arrived, I was charged $151.53 for one room and $162.83 for the other. My credit card company will be contacting you. Also, you than had the nerve to charge $120 (which I got an Uber!) for a 15 min drive for four to the airport. I will never use your hotel again and I come to CR quite often.
Stayed 1 night in Jul 2024

8/10 Good

teshica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property. Not much going on in the area. Denny’s on property and a local restaurant. A store is in walking distance
Stayed 2 nights in Apr 2024

4/10 Poor

Dena

Business traveler
Disliked: Staff & service
Disappointing stay
Construction in front of hotel caused major traffic delays daily. A 10 minute taxi drive would take over an hour or more each way thus incurring a large fare. Was surprised that most employees did not speak english. I realize it is not their language but was told most people are taught in school . The laundry at the facility only used american quarters which no one seemed to have. Had to go to hotel next door for quarters. Just an FYI. The hotel restaurant nor the casino in the hotel have decaf coffee. If you are lucky enough to find it anywhere it cost extra. I had to be relocated after arrival as i was given incorrect room type. They moved me to the very end of a long hallway of rooms which would have not been a problem except i am elderly and the long walk several times a day was tough. The ice machines are located only on 2 floors. I have to return in 6 months but will definately look for a better location.
Stayed 14 nights in May 2024

4/10 Poor

JULIO

Disliked: Staff & service, property conditions & facilities
staff was not properly trained to deal with guests.
Stayed 3 nights in May 2024

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

elba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 6 nights in Apr 2024

8/10 Good

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The staff really tried to go the extra mile and make it a pleasant stay. It exceeded expectations
Stayed 2 nights in Apr 2024

10/10 Excellent

Leonor, PEORIA

Stayed 2 nights in Mar 2024

10/10 Excellent

JAIME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location
Stayed 3 nights in Mar 2024

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the breakfasts and the friendly staff.
Stayed 4 nights in Mar 2024