Holiday Inn San Jose - Silicon Valley by IHG

3.0 star property

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Photo gallery for Holiday Inn San Jose - Silicon Valley by IHG

Daily buffet breakfast (USD 22.50 per person)
Property preview
Exterior
Pub
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pet friendly
  • Parking available
$126
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
1350 N 1st Street, San Jose, CA, 95112
  • Place, PayPal Park
    ‪3 min drive‬
  • Place, SAP Center at San Jose
    ‪3 min drive‬
  • Place, San Jose McEnery Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn San Jose - Silicon Valley by IHG

3-star hotel in Rosemary
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, self parking, and conference space are onsite. Housekeeping is available on request.
Holiday Inn San Jose - Silicon Valley by IHG offers 354 accommodations with hair dryers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn San Jose - Silicon Valley by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 12868 square feet (1195 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn San Jose - Silicon Valley by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Santa Cruz Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
The Pub - This pub specializes in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times and on request
  • Self parking on site (USD 18 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 22.50 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Santa Cruz Restaurant
  • The Pub

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 12,868 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 for adults and USD 16.00 for children
  • Self parking fee: USD 18 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Prepaid debit cards are not accepted for any bookings
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Jose Airport
Holiday Inn San Jose Airport
San Jose Airport Holiday Inn
Holiday Inn San Jose Silicon Valley Hotel
Holiday Inn Silicon Valley Hotel
Holiday Inn San Jose Silicon Valley
Holiday Inn Silicon Valley

Holiday Inn San Jose - Silicon Valley by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 551 out of 1059 reviews
Rating 8 - Good. 233 out of 1059 reviews
Rating 6 - Okay. 134 out of 1059 reviews
Rating 4 - Poor. 76 out of 1059 reviews
Rating 2 - Terrible. 65 out of 1059 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nathaniel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Night auditor was rude, disrespectful, and lied to my face. She lied about being fully booked (which they clearly weren't), so I decided to book online. I marched back into the lobby after I made my reservation online and had a little chat with the night auditor but she immediatly got extremly defensive as I walked in and called security. At this point I'm simply astonished. Due to the fact I'm against violence I decided to walk out. That was the first bad experience... now unto the next bad experience which was almost as bad. Turns out the front desk agents are more or less rude as F*** and will give you hell for asking to check-in early (it was 1:30pm and check-in is at 3pm). Despite being upset from my experience with the night auditor, I was civil with the agent checking me in in spite of her bad attitude. She then told me she only charged me 25 dollars for early check-in but lo and behold according to my bank statement she charged me 50. So now, I understand the agent was just incompetent. Finally, I called and spoke to a "manager" (something like that) to inquire about getting my money back. Guess what? Another bad experience wherein she's twisted my words and hung up on me. Next step? I will go in person to speak to the GM and I'm bringing my lawyer for a lawsuit.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Room was large and clean. Staff was friendly. Check in and out were easy and quick. However the bathroom and shower did not have hot water, likely just a maintenance issue and I find it unlikely to be a common occurrence.
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low commode

Only drawback was the low toilet. Being a senior, I would have liked support bars to aid in getting up.
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as value for money this is a terrific place to stay. In fact it was a step above. The rooms were quite large, comfortable and clean. The amenities were good, with a nice pool and fitness center. The restaurant served very nice food and the breakfast was excellent. There was a convenient, small 24hr self service shop. If there is one thing that didn’t meet standards it was the awful quality of the toilet paper. Bring your own!! Otherwise everything was great.
Stayed 4 nights in Jun 2025

6/10 Okay

Andreas, Eastsound

Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Our stay was shortened due to a very large party of 1000 people on our floor. We were made aware of this after our credit card was charged and unfortunately we were not refunded the rest of our stay. We would have loved to stay there longer but were told no other rooms were available.
Stayed 3 nights in Jun 2025

2/10 Terrible

Mariana

Stayed 5 nights in May 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience from checking in and having some food and drinks in bar area. Definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Holly, Glendale

Stayed 2 nights in Jun 2025

6/10 Okay

Yasamin

Liked: Property conditions & facilities
Overall, the property and staff were very nice. However, when we first checked into our room, we found an empty beer can and the pillows/curtains had stains on them. I informed the front desk, and they promptly moved us to a new room. The new room also had an empty water bottle, but the rest of the room seemed cleaner so I decided to stay in that room. Despite that initial hiccup, it was a pleasant stay the property was clean and well maintained.
Stayed 7 nights in Jun 2025

8/10 Good

Tuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Renee

Stayed 2 nights in Jun 2025

10/10 Excellent

NARASIMHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Akinola

Stains behind on the curtain like mold that stained my hands and caused allergies for me and my family . Also little wasp insects in bathroom and room flying and on wall .
Stayed 2 nights in Jun 2025

8/10 Good

Jovonnie

Stayed 1 night in Jun 2025

4/10 Poor

Amy

The customer service was horrible!
Stayed 5 nights in Jun 2025

10/10 Excellent

Marcelo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Maricio

Liked: Cleanliness, staff & service
.
Stayed 6 nights in Jun 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Food and bar surprisingly very good
Stayed 2 nights in May 2025

10/10 Excellent

joaqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Kahlieya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean room etc
Stayed 1 night in Apr 2025

10/10 Excellent

Al

Stayed 1 night in May 2025

10/10 Excellent

vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Gaby

Disliked: Property conditions & facilities
No hot water
Stayed 2 nights in May 2025