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Alta Las Palomas Hotel

4.0 star property

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Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Breakfast, dinner served; Mediterranean cuisine, pool views
Terrace/patio
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Room service

Explore the area

Map
Alto de las Palomas, Santa Ana, San Jose, 10901
  • Multiplaza Mall Escazu
    ‪4 min drive‬
  • Hospital Cima San José
    ‪5 min drive‬
  • Sabana Park
    ‪10 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪17 min drive‬

Room options

View all photos for Grand Suite, Multiple Beds, Balcony, Garden View

Grand Suite, Multiple Beds, Balcony, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Grand Suite, Multiple Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Granada Suite, 1 King Bed, Valley View

Granada Suite, 1 King Bed, Valley View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Granada Suite, 1 King Bed, Valley View

  • 495 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite

  • 480 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

In-room business center

Deluxe Room, 2 Queen Beds, Balcony

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, Balcony, Valley View

  • 377 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About this property

Alta Las Palomas Hotel

4-star Santa Ana hotel close to Hospital Cima San José
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services.
Alta Las Palomas Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Alta Las Palomas Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

3 meeting rooms are available. This Art Deco hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a bus station shuttle. Onsite uncovered self parking is complimentary.

Alta Las Palomas Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Luz + Bar - This poolside fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Luz + Bar

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 4 steps to reach entrance
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (41 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Alta Las Palomas Hotel
Hotel Alta Las Palomas
Alta Las Palomas Hotel Hotel
Alta Las Palomas Hotel Santa Ana
Alta Las Palomas Hotel Hotel Santa Ana

Alta Las Palomas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 325 out of 487 reviews
Rating 8 - Good. 100 out of 487 reviews
Rating 6 - Okay. 35 out of 487 reviews
Rating 4 - Poor. 17 out of 487 reviews
Rating 2 - Terrible. 10 out of 487 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel within 40 minutes of the airport. Very grand and staff were great. Highly recommend it
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
A Luxurious Sanctuary at Hotel Alta Las Palomas Hotel Alta Las Palomas has become my absolute go-to place whenever I’m in San José, and every visit reaffirms why. This stunning boutique hotel offers a seamless blend of luxury, tranquility, and breathtaking views, creating a haven of relaxation and indulgence. From the moment I arrived, I was welcomed by the warm and professional staff, who go above and beyond to ensure an exceptional stay. A special mention to Michelle at reception, whose kindness, attentiveness, and dedication truly elevated my experience. She not only assisted with every request but also arranged a massage that was by far the best I’ve ever had—a truly rejuvenating experience that left me feeling completely refreshed. Dining at the hotel is an experience in itself. The restaurant setting is both elegant and serene, offering a perfect atmosphere to unwind while savoring delicious, thoughtfully prepared cuisine. Every meal was a delight, and the staff’s impeccable service only enhanced the experience. Beyond the stunning aesthetics and top-tier service, what sets Hotel Alta Las Palomas apart is the unparalleled sense of comfort and hospitality it provides. Whether you’re seeking a peaceful retreat, a romantic escape, or simply a place to be pampered in style, this hotel delivers on every level. I wholeheartedly recommend this hidden gem to anyone visiting San José. I can’t wait to return!
Stayed 1 night in Jan 2025

10/10 Excellent

MATTHEW, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was stunning and the staff was very kind and helpful. George, our server at the restaurant, was hands down one of the nicest people we met during our entire trip to Costa Rica. Thanks for making our trip great
Stayed 1 night in Feb 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this beautiful property and it was above and beyond our expectations. It was absolutely stunning. From the charming unique rooms, the stunning views, colorful plants/flowers, amazing dining food/drinks. Rooms were quiet, clean and very comfortable. We were on the 1st floor so we didn't get a view of the sunset but we were just as happy to be able to walk out of our patio and visit the pool/sitting area and go to breakfast and dinner at the restaurant onsite. We will definitely be back!
Stayed 1 night in Feb 2025

6/10 Okay

Stanley

Traveled with partner
Liked: Cleanliness
Property nice and quaint / needs up dating and the grounds could be kept better. Great for relaxing. Excursions are overpriced when booking at hotel. Suggest booking directly for excursions. Beware of the water drought, we woke up one morning to drizzle water usage with no notice from staff
Stayed 3 nights in Feb 2025

6/10 Okay

Leslie, Danbury

Stayed 3 nights in Jan 2025

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view from balcony room! Staff was always helpful and kind Beautiful historic hotel. Feels like an old castle
Stayed 3 nights in Jan 2025

10/10 Excellent

jose job

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. Hotel amenities and views were excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall!! Loved the property and would go again!
Stayed 4 nights in Jan 2025

4/10 Poor

Jason

Traveled with partner
Disliked: Property conditions & facilities
No water for an entire day for entire hotel and staff were less than accommodating when requesting services. Almost put out when requesting assistance
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Charming!

Beautiful boutique hotel overflowing with charm, great service and delicious food at La Luz. Only 30 minutes from SJO, this hotel is a must stay if you’re planning to stay in the San Jose area.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous classical style hotel, great views vistas, wonderful food, wonderful service
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
I liked its unique boutique style. I appreciated the balcony but the balcony doors do not block out much sound and doors from another room were rattling all night. Fortunately I slept with earplugs, otherwise it would’ve been a problem.
Stayed 1 night in Dec 2024

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing place
Stayed 1 night in Nov 2024

10/10 Excellent

Bedford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here - much better than a typical hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kansas

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Sauna was not as expected. Water faucets were a bit dated. Beautiful view. Nice room
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular grounds and view!
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was ABSOLUTELY AMAZING!!! It was such a beautiful and refreshing oasis in a busy city. We were so taken with the ambianve, staff and vibe - like a European villa. Do yourself a favor and book here!!
Stayed 1 night in Oct 2024