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Alta Las Palomas Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Alta Las Palomas Hotel

Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Interior
Reception
Front of property
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Parking available

Explore the area

Map
Alto de las Palomas, Santa Ana, San Jose, 10901
  • Refugio Animal de Costa Rica
    1 min walk
  • Multiplaza Mall Escazu
    5 min drive
  • Hospital Cima San José
    7 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    24 min drive

Room options

View all photos for Grand Suite, Multiple Beds, Balcony, Garden View

Grand Suite, Multiple Beds, Balcony, Garden View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Grand Suite, Multiple Beds, Balcony, Garden View

  • 592 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Granada Suite, 1 King Bed, Valley View

Granada Suite, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Granada Suite, 1 King Bed, Valley View

  • 495 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite

  • 480 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

In-room business center

Deluxe Room, 2 Queen Beds, Balcony

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Valley View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Valley View

  • 377 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Costa Rica Marriott Hotel Hacienda Belen

Pool
Spa
Free airport shuttle
Pet friendly
4.6 out of 5, Wonderful, (1030)
The price is $429
per night
$485 total
includes taxes & fees
Dec 11 - Dec 12
Costa Rica Marriott Hotel Hacienda Belen

About this property

Alta Las Palomas Hotel

4-star Santa Ana hotel close to Hospital Cima San José
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services.
Alta Las Palomas Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Alta Las Palomas Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

3 meeting rooms are available. This Art Deco hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a bus station shuttle. Complimentary self parking and valet parking are available on site.

Alta Las Palomas Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Luz - This poolside fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CRC 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: CRC 8,500 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Luz

Things to do

  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (41 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 35000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CRC 8500 per person
  • Airport shuttle fee: CRC 32000 per vehicle (one-way, maximum occupancy 4)
  • Extended parking fee: CRC 4000 per night
  • Early check-in fee: CRC 35000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Alta Las Palomas Hotel
Hotel Alta Las Palomas
Alta Las Palomas Hotel Hotel
Alta Las Palomas Hotel Santa Ana
Alta Las Palomas Hotel Hotel Santa Ana

Alta Las Palomas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 441 reviews" "
Rating 8 - Good. 93 out of 441 reviews" "
Rating 6 - Okay. 32 out of 441 reviews" "
Rating 4 - Poor. 16 out of 441 reviews" "
Rating 2 - Terrible. 9 out of 441 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really luxury property. So quiet. We had dinner and breakfast there and enjoyed the pool in the morning. Definitely worth it !
Stayed 1 night in Aug 2024

10/10 Excellent

Zbigniew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting Hotel, with large balconies and always cool breeze blowing in to the room through screen door / no a/c needed
Stayed 5 nights in Jul 2024

10/10 Excellent

Aaliyah

Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alta is a top favorite
This beautiful place has a calm and peaceful energy. A getaway in the city. We love it here.
Stayed 1 night in Jun 2024

10/10 Excellent

Lucinda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Alta Las Palomas, a quiet retreat in the city.
Alta Las Palomas is a unique hotel with great service. The breakfast was the highlight of our stay. The only small drawback is the AC is currently out of service. However, we were comfortable in our room with the mountain breeze.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Stayed 2 nights in Mar 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Doug

Business traveler
Disliked: Room comfort
Won’t stay there again!
Air conditioning was broken, they never did nothing to fix it or offer another option to make my stay more comfortable, it is Costa Rica it was HOT, I could not sleep at night due how hot it was. Food was good one day and next day was awful, and then again good. Never consistent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great location with a view. Close enough to airport and Antonio is fantastic. Ask for him and you’re all set!
Stayed 2 nights in Apr 2024

4/10 Poor

Marcel

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All was great, staff was nice, property is beautiful, the AC was not working and that really makes the experience uncomfortable. Also the rooms are a bit outdated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the interior is beautiful and unique
Stayed 1 night in Apr 2024

10/10 Excellent

Almut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving in this gorgeous sanctuary of a hotel after a long day on the road was most refreshing, nourishing and exceeded my expectations. The warm welcome with juice and face towel, the service, the staff, the beautiful facility, everything was amazing and like a rejuvenating oasis after the dust of the road. Would definitely book again.
Stayed 1 night in Apr 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a gem of a hotel. Incomparable views and wonderful staff that went out of their way to make sure we enjoyed our stay. A little off the beaten path but very relaxing. Restaurant was delightful and staff was very helpful in arranging tours of the area.
Stayed 7 nights in Apr 2024

10/10 Excellent

Noemie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super kind and helpful. Quiet and seemed in nature even though we were in the city. Nice breeze coming in the rooms. Delicious food always accessible. Gracias ☺️
Stayed 4 nights in Apr 2024

6/10 Okay

Rachel

Traveled with group, Traveled with family
Liked: Staff & service
The air conditioning was broken for our 5 night stay and we weren’t informed until after check in. It was very warm during our stay and we had a wedding to attend off site. Getting ready in the hot afternoon was unpleasant and the nights were uncomfortable. They did not offer us any type of refund and we were not able to switch hotels. You just expect more from a luxury hotel. I’m giving three stars because the restaurant staff were lovely.
Stayed 5 nights in Mar 2024

4/10 Poor

Abigail

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Myself, my wife, and another couple booked the Alta Hotel for a recent stay. We were traveling to Costa Rica for a friends wedding, and we chose the Alta Hotel based on the good reviews, beautiful photos, and its location. There were other more affordable options in the area, but I didn't mind paying more for a really nice hotel. After we checked in and signed everything, we were told that the air conditioning in the entire hotel was broken, and could not be fixed. I totally understand that things happen, however I feel like the hotel should have warned us of this issue before arriving in Costa Rica. We would have not stayed here if we had known ahead of time. I do feel like the fair thing to do would have to given us a partial refund as we did pay a lot of money to stay here. They had a fan in the room, but that did not do much. The entire stay the room was hot and humid. We had a balcony which was nice, but if left open during the day made the room even hotter. The hotel would not give us a refund. They did give us free breakfast for our stay which was nice, but I do still feel like we should have not had to pay as much for our stay due to this problem. It made getting ready for the wedding and sleeping every night very uncomfortable. The room was also not very clean upon check in, however the housekeeping team did do a great job everyday touching it up. The best part of the hotel is the restaurant and staff there. I will leave a separate good review for them.
Stayed 5 nights in Mar 2024

8/10 Good

Isabelle, Tamarindo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go to this hotel often, it is beautiful with awesome views, peaceful and quiet. Recently they have problem with the AC system, it has not been working for a few weeks in the entire hotel. I hope they can fix it soon because it gets pretty hot in the day - however, it is cooler at night so we can sleep well with doors open (with screens).
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

PENNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A picturesque, classy and characterful hotel. We found the lovingly restored building and grounds very charming and relaxing. The location is near good shops, eating options (although the hotel food was also excellent) and amenities, yet tucked away on a nice breezy hill overlooking the city. Super welcoming and homely atmosphere. We will be back!
Stayed 2 nights in Mar 2024

4/10 Poor

Philip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service
This is a really nice hotel with friendly staff. The rooms are nice and comfortable but somewhat dated and not always in perfect working order.
Stayed 3 nights in Mar 2024

4/10 Poor

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing in every single aspect of hotel services. A/C out, silly fan option provided little relief from tropical summer heat. Food, mediocre and over priced, including a suprising $8 fee for room service! Staff, helpless and clueless. Sauna door doesn't close, so sauna doesn't heat properly. No clean towels available at pool. We are local. We have stayed here many times in the past. We will not return
Stayed 1 night in Mar 2024