This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Ambassador offers 72 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.
This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities.
Hotel Ambassador is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Crystal - This restaurant specializes in local cuisine and serves breakfast only.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Shopping center shuttle (surcharge)
Onsite parking available only on request
Food and drink
Free continental breakfast available daily 7:00 AM to 9:00 AM
A bar/lounge
A restaurant
Restaurants on site
Crystal
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Conference center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
6 floors
Banquet hall
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning
Desk
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Ambassador San Jose
Hotel Ambassador San Jose
Hotel Ambassador San José
Ambassador San José
Hotel Ambassador Hotel
Hotel Ambassador San José
Hotel Ambassador Hotel San José
Hotel Ambassador Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My reservation was a 2 bed and receive only one bed.
Bed sheets only one for two persons. Not enough
Hellen
Stayed 1 night in Sep 2022
8/10 Good
Andrea
Sep 7, 2022
Convenient stay
Basic hotel, it’ll satisfy your need for sleep, shower, breakfast. Has tv and fridge. Air conditioning is very good. Busy area, great for a take-off to explore what downtown San Jose has to offer. If you’re looking for more than the basics, you have to look somewhere else. And pay more.
I lost my money I couldn't stay in the hotel, it seems like they stayed in the 70's, the damp ceilings, I felt very claustrophobic in that place, I had to go and pay for another hotel, it is not honest that there are photos that are not real, it did not last 20 minutes in the hotel .
Increasing of the rates taking advantage from Festival issue.
My room doesn't accomplished with described in web page, despite a expedia.com representative called directly to hotel to reconfirm the reservation and the hotel guaranteed my 2 double beds, at check-in, never didn't.
I complained with the hotel and they said there wasn't available rooms, a expedia.com representative contacted with hotel and also said there wasn't available rooms. At the end I had to paid extra $100.oo more to get the same room I asked for on the reservation.
So, there was available rooms but the doesn't give it to me because the Festival issue, no matter I did my reservation three months ago. Disappointed❗
Verified traveler
Stayed 1 night in Dec 2017
4/10 Poor
J, MN
Nov 23, 2017
Liked: Staff & service
Disliked: Property conditions & facilities
Inter-not
I was there for a couple days and in that time had about 3 mins of internet connection.
Terrible sleeping experience. Sheets too small for the bed. The bathroom floor was damped and had water coming out all the time.
We saw a small cockroach the first night and complained and asked for better bed sheets and next day they were the same ones.