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Hotel Casa Roland San José

3.0 star property

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Photo gallery for Hotel Casa Roland San José

Relax in this stylish living area with a high ceiling, comfortable sofa, and large windows offering a view of the outdoors.
Hotel Casa Roland features a curved facade with large windows and decorative lighting, set amidst palm trees.
Relax in this traditional room featuring a comfortable bed, a bench, and a small table with a lamp.
Relax in a beautifully designed space with a comfortable seating area, staircase, and lush greenery.
Relax in a comfortable lounge area with sofas, armchairs, and a bar, surrounded by potted plants and a tropical mural.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Avenida Escazú Shopping Center
    ‪3 min drive‬
  • Multiplaza Mall Escazu
    ‪3 min drive‬
  • Sabana Park
    ‪5 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 1507 sq ft
  • Sleeps 3
  • 6 Queen Beds and 2 Twin Beds

View all photos for Room

1 bedroom, premium bedding, minibar, in-room safe

Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Queen Room

10.0 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Queen Room With Two queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • 657 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Casa Roland San José

3-star hotel in Pavas
A 24-hour business center, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hotel Casa Roland San José is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 12000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CRC 12000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A car is required for transportation to and from this property

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Hotel Casa Roland San José Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 598 out of 817 reviews
Rating 8 - Good. 177 out of 817 reviews
Rating 6 - Okay. 28 out of 817 reviews
Rating 4 - Poor. 8 out of 817 reviews
Rating 2 - Terrible. 6 out of 817 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rohini

Stayed 2 nights in Apr 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fantastic and the staff were wonderful, friendly and very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel with good quality beds

Family hotel with lots of art on the walls. Nice breakfast and friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel filled with art! The staff was very kind and helpful. Breakfast was cooked to order from a menu with several options. Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a BEAUTIFUL boutique hotel! Lots of art and plants! The breakfast was wonderful…we ordered from several options from a menu and it was freshly cooked. Short drive to the airport… the only negative at all was there is not hot water in the shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Roland has been our go to hotel when we are in San Jose for our dental appointments. The rooms are clean, they have good beds, and we love their breakfast. The staff has always been very friendly and accommodating.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, the property is very beautiful and the all staff is fantastic.
Stayed 1 night in Mar 2025

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Hotel Casa Roland

We had a wonderful experience at the Hotel Casa Roland. The interior architecture and decor was very charming and luxurious. The staff were quite helpful and welcoming. The breakfast was beautifully prepared and very prompt. We really enjoyed our time here.
Stayed 1 night in Mar 2025

6/10 Okay

Prakash

Traveled with family
Liked: Cleanliness, staff & service
Old carribean style hotel, not bad but dont expect anything fancy.
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CLARE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room, friendly staff and the beautiful artwork
Stayed 1 night in Mar 2025

10/10 Excellent

Angela, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast . Friendly, clean , felt safe
Stayed 1 night in Mar 2025

10/10 Excellent

Dongrong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excellent! The hotel looks very cute and cozy. The room is big and decor is beautiful. The best hotel I had experienced in Costa Rica. Definitely worthy the money. The front seat gentleman is very friendly and even made the coffee for me. I appreciate the experience a lot! Thank you for everything
Stayed 1 night in Mar 2025

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno Roland

Absolutely amazing hotel! Highly recommend it!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Prakash

Traveled with family
Liked: Cleanliness, staff & service, amenities
This property looks antique with traditional design and Caribbean style paintings, overall we had a decent stay, no major complaints, dining options are limited although there is a restaurant besides the hotel and Chinese restaurant opposite to the hotel but they both do not accept Amex card so if you have master and Visa card then you are fine. Overall I do recommend the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna Maria is always so nice. She welcomes us with our names and assists with all questions. We highly recommend this Hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Kerrilyn

Stayed 1 night in Mar 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, amenities
We stayed here overnight because we wanted to be within twenty minutes or so of San Jose Airport, the place was clean the staff was helpful, and you get a yummy breakfast in the morning, it's an interesting property near the US Embassy and I would stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price. About a 15 minute drive from the airport. Didn’t know what to expect at first but beautiful when you get inside. No elevators, lots of steps to the room (for my particular room
Stayed 1 night in Mar 2025

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025