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Hotel Casa Roland San José

3.0 star property

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Photo gallery for Hotel Casa Roland San José

TV
Junior Suite | Premium bedding, minibar, in-room safe, desk
TV
Front of property
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included
$79
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Place, Avenida Escazú Shopping Center
    ‪3 min drive‬
  • Place, Hospital Cima San José
    ‪3 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪3 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

10.0 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room With Two queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 1507 sq ft
  • 4 bedrooms
  • Sleeps 3
  • 6 Queen Beds and 2 Twin Beds

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About this property

Hotel Casa Roland San José

3-star hotel in Pavas
A 24-hour business center, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hotel Casa Roland San José is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 12000 per accommodation, per night, plus a deposit of CRC 12000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CRC 12000 per stay
  • Pet fee: CRC 12000 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A car is required for transportation to and from this property

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Reviews

Hotel Casa Roland San José Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 645 out of 880 reviews
Rating 8 - Good. 189 out of 880 reviews
Rating 6 - Okay. 31 out of 880 reviews
Rating 4 - Poor. 8 out of 880 reviews
Rating 2 - Terrible. 7 out of 880 reviews

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique, retro, art museum style hotel.

What a unique find in San Jose! We needed an overnight for an event, and this fantastically retro, eccentric, hotel surpassed expectations. It was like staying in a maze of an art museum. Endless hallways and surprises! Each room was laid out with comfy and gorgeous sitting area. Seriously there is no hotel like this. We were able to safely keep our car there and Uber about.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite charming, interesting and quaint with eclectic paintings and little nooks. Our room and bathroom was clean and very spacious. The beds had actual wood frames so it felt very inviting. We have enjoyed staying at Casa Roland and would definitely recommend it to our friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Liked: Property conditions & facilities
Staff very friendly and helpful A classic older style architecture located in a simi residential area.
Stayed 5 nights in Aug 2025

8/10 Good

ANA DEL SOCORRO

Stayed 4 nights in Aug 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is very well kept and love the art throughout. Front desk staff (afternoon/evening) however was not very helpful or friendly especially after I used up my limited Spanish and had to switch to English. Morning staff were friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Aug 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, silencioso. El parqueo está lejano y si está lloviendo, te mojas
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular setting and hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Kendell

Stayed 1 night in Aug 2025

8/10 Good

Hillary

Weird, dark place, lots of art on the walls and stairways going up and down in a labyrinth. Kind of feels like a fun house. Not great for walking to anything. Staff were nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadezda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rooms - large. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zuania M

Stayed 2 nights in Jun 2025

10/10 Excellent

Gregory R.

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Random paintings and plenty of blunt objects. The gym is hidden behind the laundry room and an abandoned speakeasy. I am waiting for the lights to go out and for there to be a blood curdling scream. 10/10, no notes. Oh and the staff is helpful in helping you find your room in this maze of a hotel. :)
Stayed 1 night in Jun 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay for 4 hours while we waited to go to the airport for our red eye flight. This was a comfortable inexpensive option. I would have been happy to stay longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Ma Esther Gloria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel services, the cleanliness, it had its private parking lot, the hotel staff was friendly and always willing to help. We also liked that the hotel offered breakfast. A personal opinion that should not affect the great service we received and the amazing hotel is that it had a confederate flag by the wall. I mentioned to the receptionist that it promoted racism in the USA and that it represented a negative connotation, she said that they knew what it meant but they kept it for the history aspect of it. They OBVIOUSLY don't know the true history of what this confederate flag entails. I truly suggest it be removed. Other than that, everything else was amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go-to hotel in San Jose. I appreciate the staff and the decor. The facilities are in great condition and the neighborhood is a pleasant residential area but just blocks away there is a bustling business district. As a native of a northern hemisphere country, I glory in the heated shower that uses a hot-water tank for truly hot showers, not the kind that take the edge off the cold at the site of the shower head. The breakfast is generous and offers various options. They were a little overwhelmed with a large group at the time I had breakfast and forgot to come back with a breakfast item they had offered to me. It wasn't important to me, so I didn't say anything. I'm sure if I had said something, they would have brought it to me.
Stayed 1 night in Jun 2025

8/10 Good

Kenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the restaurant food is delicious. We enjoyed our stay. One drawback is that there is no elevator, and we had to carry our luggage up the stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the room was clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jingrong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aimee

Stayed 1 night in Jun 2025