*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Hotel Castillo is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This all-inclusive hotel also offers tour/ticket assistance, a garden, and concierge services.
Hotel Castillo is a smoke-free property.
- Safe-deposit box at front desk
- Luggage storage
- Wheelchair accessible – no
- Airport transportation - drop-off (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Concierge services
- 24-hour front desk
- Laundry facilities
- Tours/ticket assistance
- Year Built - 1900
- Total number of rooms - 29
- Free WiFi
- Free wired internet
- Smoke-free property
- Garden
- Off-street parking
Room Amenities
Hotel Castillo offers 29 air-conditioned accommodations with safes. Flat-screen televisions come with premium cable channels. Bathrooms include showers. This San José hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Television
- Refrigerator
- Daily housekeeping
- Private bathroom
- In-room safe
- Desk
- Premium TV channels
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Low-height counters/sink
- Grab bar - near toilet
- Toothbrush and toothpaste not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Hotel Castillo has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Snorkeling nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for local cuisine breakfast: approximately USD 4 per person
- Airport shuttle fee: USD 20.00 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Minimum guest age is 18
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Castillo San Jose
- Castillo San Jose
- Hotel Castillo Hotel
- Hotel Castillo San José
- Hotel Castillo Hotel San José
Hotel Reviews
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