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Hotel El Tirol

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Tirol

Hiking
Superior Chalet, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Ballroom
Exterior
Honeymoon Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
3 Km Norte Del Castillo Country Club, San Rafael, C, Ángeles, Heredia (province)
  • Barva Volcano
    246 min walk
  • Braulio Carrillo National Park
    5 min drive
  • Sabana Park
    25 min drive
  • San José (SJO-Juan Santamaría Intl.)
    46 min drive

Room options

View all photos for Superior Chalet, 2 Double Beds

Superior Chalet, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Chalet, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite with Heating

Standard Suite with Heating | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Suite with Heating

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Chalet, 1 King Bed

Superior Chalet, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Chalet, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 732 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Chalet, 2 Double Beds

Standard Chalet, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Chalet, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Chalet, 1 King Bed

Standard Chalet, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Chalet, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Suite, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Buena Vista Chic Hotel

Pool
Breakfast included
Free airport shuttle
Parking included
4.6 out of 5, Wonderful, (505)
Buena Vista Chic Hotel

About this property

Hotel El Tirol

3-star Ángeles hotel with restaurant
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, wedding services, and a garden are onsite.
Hotel El Tirol offers 35 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Ángeles hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. 4 meeting rooms are available. This Ángeles hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Hotel El Tirol is a smoke-free property.

Los Tiroleses - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Los Tiroleses

Things to do

  • Hiking/biking trails
  • Playground

Family friendly

  • Babysitting
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 13 2024 to December 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Chalet Tirol Rafael Heredia
Chalet Tirol San Rafael de Heredia
Hotel Chalet Tirol
Hotel Chalet Tirol San Rafael de Heredia

Hotel El Tirol Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 238 reviews" "
Rating 8 - Good. 75 out of 238 reviews" "
Rating 6 - Okay. 28 out of 238 reviews" "
Rating 4 - Poor. 12 out of 238 reviews" "
Rating 2 - Terrible. 9 out of 238 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Scarleth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nos encantó la estadía en este hotel, es muy tranquilo, es muy conveniente de llegar, aceptan mascotas, hay muchas opciones para comer e incluye desayunos, sin embargo pueden mejorar con el tema de la limpieza y tuvimos que ir varias veces al lobby a solicitar jabón, porque solo nos dieron uno tanto para manos como para cuerpo para 2 personas, tuvimos que volver a solicitar más y solo nos dieron un segundo jabón.
Stayed 1 night in Jul 2024

8/10 Good

Alvaro, Pozos de Santa Ana SJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain experience
Stayed 1 night in Mar 2024

6/10 Okay

Jorge, Santa Ana

Traveled with family
Liked: Cleanliness
Nice location in the woods, but the hotel is a bit run-down.
Stayed 1 night in Apr 2024

10/10 Excellent

Rey David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Annia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Paul

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Staff did not attend to the remediation of the WiFi network and TV network. The gentleman took a look saw the problem said he would come back and never did. Also my wife had the staff turn in the fireplace only to have the room full of smoke due to the fact that they left the damper closed. we had to switch rooms due to the smell. Dangerous.
Stayed 2 nights in Dec 2023

2/10 Terrible

Juan Pablo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They weren’t expecting our arrival and gave us a dirty room with no towels and no hair dryer, we requested a dryer multiple times before they gave us one. The trash can was dirty. It had dead bugs in the floor, and a living cockroach was in the shower, they offered us another room that also had bugs in the shower, then gave us another one that was also dirty (not as much as the other two)
Stayed 1 night in Oct 2023

8/10 Good

Mariela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suites
Stayed 1 night in Apr 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty and quiet place. Beautiful nature.
Stayed 1 night in Apr 2023

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Really nice hotel

8/10 Good

Kyle

Liked: Cleanliness, room comfort
Nice place, beautiful location. Need update in.
Stayed 1 night in Feb 2023

2/10 Terrible

Luis, Heredia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst experience i need talk with someone in expedia
Stayed 1 night in Nov 2022

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
No documents in english to read at check in , but the staff went out of their way to make it easy. Get their before dark as its is a low lit area high on the hill. Great signage getting to property. Check in by 8p thankfully they extended this to 9p for a friend. Friendly, quiet and spread-out property. Hot water and super clean room. Surprised little wood and no fire started stocked in "heated room" and no bottom bed sheet. Otherwise, everything was fabulous and out of their way to fix issues.
Stayed 1 night in Nov 2022

10/10 Excellent

Johnathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great grounds and the staff was fabulous. On top of it, the restaurant was fantastic. We got the best Chateaubriand either of us had ever had.
Stayed 1 night in Jun 2022

10/10 Excellent

Antonio

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good to go eat not to stay overnight.
Great service and food, front service desk and waiters service is excellent. But the chalets are old and need to be thoroughly clean, there are spider webs, the rooms smell like humidity/mold, the bathrooms toilets are stain. The roof on top of one of the beds was falling and we even found a rusty nail on the bed. Around the property needs a lot maintenance on the gardens and places to sit. Overall is ok to go eat and visit but not to stay overnight.
Stayed 1 night in Jul 2022

10/10 Excellent

yorgis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Rodrigo, Fairfax

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and worn property. Rooms are old and cold. Totally overpriced and rated
Stayed 2 nights in Jun 2022

6/10 Okay

Failan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having a fire place in the room, what a treat! The place is old but quite a cool retro experience... Where else can you stay in a Tyrolean chalet in Costa Rica? It's lovely and fresh, quite chilly in the mornings, and the neighborhood is worth exploring on foot or bike. We did a great hike up on Cerro Dantas and through the wildlife refuge (2,500 entry)... It's about 2km to the gate and then a 3km loop in the refuge but very muddy and wet so make sure you're prepared. All in all, a unique weekend experience!
Stayed 1 night in Feb 2022

10/10 Excellent

Cory, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was quiet and beautiful
Stayed 1 night in Feb 2022

8/10 Good

Eliana

Traveled with family
Liked: Cleanliness, staff & service
The rooms seemed a bit tired. The menu at the restaurant needs an urgent update, it was not vegetarian friendly and presentation of food was too simple. If you are staying for over two nights, it can be difficult to be offered only the traditional gallo pinto for breakfast every day. On the positive side, the staff was friendly and willing to accommodate, for example, we were able to use the fire pit even though apparently it is only made available for use on weekends.
Stayed 2 nights in Jan 2022

10/10 Excellent

jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a great location for people who love nature
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant esa Exc ! The place os very nice and the people esa very nice too.
Stayed 1 night in Dec 2018