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Hotel Clariana

3.5 star property

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Photo gallery for Hotel Clariana

Hallway
Exterior
Dining
Comfort Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, blackout drapes
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$221
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
100 E. Santa Clara St, San Jose, CA, 95113
  • Place, San Jose City Hall
    ‪3 min walk‬
  • Place, San Pedro Square
    ‪7 min walk‬
  • Place, CSU San Jose State University
    ‪10 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(27 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds

Comfort Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, blackout drapes

Comfort Room, 2 Queen Beds

8.0 out of 10
Very good
(8 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room, 1 King Bed, Accessible

Senior Room, 1 King Bed, Accessible | Minibar, in-room safe, individually decorated, blackout drapes

Senior Room, 1 King Bed, Accessible

  • 465 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, individually decorated, blackout drapes

Deluxe King Room

  • Sleeps 2

View all photos for Double Queen Room

Minibar, in-room safe, individually decorated, blackout drapes

Double Queen Room

  • Sleeps 4

View all photos for Executive King Room

Minibar, in-room safe, individually decorated, blackout drapes

Executive King Room

  • Sleeps 2

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About this property

Hotel Clariana

3.5-star hotel in Downtown San Jose
This smoke-free hotel features a fitness center, a 24-hour business center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hotel Clariana offers 44 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Beaux Arts hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hotel Clariana is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2017
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Clariana San Jose
Clariana San Jose
Clariana
Hotel Clariana Hotel
Hotel Clariana San Jose
Hotel Clariana Hotel San Jose

Hotel Clariana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 588 reviews
Rating 8 - Good. 171 out of 588 reviews
Rating 6 - Okay. 95 out of 588 reviews
Rating 4 - Poor. 49 out of 588 reviews
Rating 2 - Terrible. 38 out of 588 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Krystina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and professional customer service. Unbeatable location! Thank you.
Stayed 1 night in Oct 2025

8/10 Good

Bethany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quiet, clean and adequate, the parking situation is rather strange and supervised by Hotel staff members. The hotel itself is very convenient. Too many San Jose bars, restaurants nighttime entertainment.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This location has a Ma and Pa vibe, meaning they are understaffed but try to give a good stay. The room was fine, everything was pleasant. I promise you this place will not be what you expect.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Clean room and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

2/10 Terrible

dylan

Stayed 3 nights in Sep 2025

2/10 Terrible

dylan

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Julia

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Kind Staff, Run Down

I want to acknowledge that the staff at Hotel Clariana were very kind, helpful, and informative. Unfortunately, I will not be staying here again. Hotel Clariana is described as a boutique hotel, but that is not accurate. It is quite old and run down, and has more of a feeling of a motel than a boutique hotel. The doors are locked both for entry (which is standard) and for exit (which seemed odd). They really try to make it a nice experience, but little things like no hand soap in the bathroom (just a travel size of body wash), no door on the closet, and old windows that are beautiful but let in a ton of noise make it a less pleasant experience.
Stayed 1 night in Sep 2025

4/10 Poor

Marilyn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location. Room itself was just Ok and on the smaller size. The elevator was not working so we had to carry luggage up to the 5th floor via stairs. The shower had used toiletries left by the last guest. The TV did not work at all. The parking is only in and out until midnight, and then the lot is locked. Overall, the stay was just Ok.
Stayed 1 night in Sep 2025

8/10 Good

Angelito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Megan

Stayed 1 night in Sep 2025

6/10 Okay

Ali

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Air con unit in bedroom very noisy so could not use whilst sleeping, room was then hot. Windows, single glazed, extremely noisy from outside. Bathroom floor not particularly clean. Carpet next to breakfast table very sticky, limited fresh breakfast items
Stayed 1 night in Sep 2025

8/10 Good

Alina

Liked: Staff & service, amenities
Hotel and hotel staff were great at making our stay good and comfortable. The hotel is old but it has a certain charm. However, the city of San Jose and the area around the hotel is unacceptably dirty and full of homeless and drug users. So extremely disappointing of a downtown with an institution of higher learning just blocks away. What is city government doing to keep students safe?
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel in downtown San Jose. Staff are wonderful and will go above & beyond to help you. I had a medical emergency while I was there & they were most helpful. Rooms are refurbished and are comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay!

The staff was very welcoming, the hotel was clean, the room was spacious and comfortable. Overall it made a great stay after a great day in San Jose!!
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, clean room, conveniently located hotel within walking distance of a lot of good restaurants/ bars.
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

KRISTEN

Disliked: Cleanliness, staff & service, property conditions & facilities
The door locked from the inside and we could not get out. We were stuck in the room for two hours. Ended up having to get out from the fourth floor by ladder through the window. The staff was all Asian, and nobody knew how to open up the door, nor did they want to call the fire department to get us out.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025