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Hotel Clariana

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Clariana

Exterior
Reception
Comfort Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, blackout drapes
Self parking (USD 20.00 per day)
Dining

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
100 E. Santa Clara St, San Jose, CA, 95113
  • Silicon Valley U.S. Patent & Trademark Office
    2 min walk
  • San Jose City Hall
    4 min walk
  • San Pedro Square
    6 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    7 min drive

Room options

View all photos for Senior Room, 1 King Bed, Accessible

Senior Room, 1 King Bed, Accessible | Minibar, in-room safe, individually decorated, blackout drapes

Senior Room, 1 King Bed, Accessible

  • 465 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds

Comfort Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, blackout drapes

Comfort Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place San Jose/Downtown

Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (1008)
The price is $157
per night
includes taxes & fees
Jan 7 - Jan 8
Hyatt Place San Jose/Downtown

About this property

Hotel Clariana

3.5-star hotel in Downtown San Jose
This smoke-free hotel features a fitness center, a 24-hour business center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hotel Clariana offers 44 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Beaux Arts hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hotel Clariana is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Clariana San Jose
Clariana San Jose
Clariana
Hotel Clariana Hotel
Hotel Clariana San Jose
Hotel Clariana Hotel San Jose

Hotel Clariana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 472 reviews" "
Rating 8 - Good. 144 out of 472 reviews" "
Rating 6 - Okay. 77 out of 472 reviews" "
Rating 4 - Poor. 39 out of 472 reviews" "
Rating 2 - Terrible. 30 out of 472 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sebastian

Poor
Stayed 2 nights in Sep 2024

4/10 Poor

Israel, Modesto

Disliked: Cleanliness, property conditions & facilities
Nasty place
Stayed 1 night in Sep 2024

6/10 Okay

William

Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and goes out of the way for your comfort.rooms are clean, comfortable and quiet. Parking is convenient.
Stayed 1 night in Sep 2024

6/10 Okay

Jerrald

Stayed 3 nights in Sep 2024

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort
No AC and poor management
The AC was out in the building. They were aware but did not tell us. We put our things down in the room and check in and figured the AC needed time to cool down the room and we left for dinner and a concert. When we got back to the room at 11:30pm the room was 92 degrees in it. We were asked to move to a room with a portable AC. I asked to move the Ac to our room or for a partial refund as we would be leaving if we had to pack up our things. We were denied a refund and left upset.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Old Budget Hotel
The hotel is in a bit of a sketchy area, and everything is pretty old/outdated. The airconditioner is extremely loud, and their was also a lot of street noise that came through. That said the room is spacious if that is what you are optimizing for.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to the convention center and next to a lot of options for eating or for shopping. It had a few nightclubs and bars
Stayed 1 night in Aug 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the fact that the building is on historical register.
Stayed 5 nights in Aug 2024

6/10 Okay

Alice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lovely service, but hot, hot, hot!
The woman who checked us in was lovely. The location was very close to everything we wanted to do which was fabulous! There are quite a few homeless in the general area, but nothing more than you see in any big city. And the streets were well lit from the San Pedro Market to the hotel. The rooms were very small for the furniture. The one huge negative was the AC. They had put a small portable unit in the corner of the room, but the tube filtering the air to or from the window had fallen off and the heat the unit put out from working made the room hotter instead of cooler. We didn’t figure out the tube until the morning and we couldn’t get it to stay in anyway. Other than the A/C, everything was fine and a good deal for the price. You can tell the hotel used to be very fancy, but it hasn’t been kept up.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Convenient location but malfunctioning ac
The AC did not work, so they provided an oscillating fan, which did not do much to cool off the high 80 deg temperates. We left the window open at night to cool the room down, but there is a lot of street noise. Staff was friendly, but the room conditions were rather poor.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Liked: Amenities
For where it is located, its okay.
Stayed 2 nights in Aug 2024

4/10 Poor

Darren

Disliked: Cleanliness, property conditions & facilities
This hotel had nice people that worked there only. It is surrounded by homeless people. The air conditioner in the room was loud and couldn’t leave on to sleep. If opening a window was an option, you could hear traffic noise and people all day and night.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat, convenient and friendly staff. The area around the hotel is a bit dodgy- did not feel safe at night when walking back to the hotel. But this is a very convenient location and perfectly comfortable hotel
Stayed 1 night in Aug 2024

8/10 Good

Elvira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Hot room with a loud AC that couldn’t cool the ro
We were greeted and checked in by a very nice woman. The problem was the room. We walked in at it was 85 degrees. The AC was set at 70. Cool air was coming out of the vent but it stayed at the corner of the room. The AC was SO LOUD! Will not go back
Stayed 1 night in Aug 2024

2/10 Terrible

michael

Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Conference stay
The Hotel is lovely, I can appreciate the history. The staff was friendly and hard working. This was a 10 minute easy walk to the San Jose Convention Center. Plenty of amenities. There were A/C issues, however I adjusted to them by closing my drapes during the day.
Stayed 4 nights in Jul 2024

8/10 Good

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, well-maintained and reasonably comfortable. The manager was on-site and very personable and helpful. Nice breakfast room. A/c was being serviced so the hallways were warm but rooms were fine.
Stayed 1 night in Jul 2024

4/10 Poor

Shaun, lincoln

Disliked: Staff & service, amenities, property conditions & facilities
Oh boy I had high hopes but...this place is sad and old and in a really run down part of San Jose. There's very little nearby, hotel needs full renovation and the breakfast was terrible (worst coffee I ever tasted). Saddest of all...it's impossible to call them. The number rings then fails to connect. I left a few things of reasonable value in the room. When I realised and called to check I simply couldn't connect at all so that stuff is lost.
Stayed 1 night in Jul 2024

2/10 Terrible

Josefina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service
Property was clean but typical downtown area. The AC was out and it was very hot but we we given a fan which made it bearable. Decent restaurants in the area. Manager was very thoughtful considering she had to deal with a hotel with no AC in 98 degree temperstures.
Stayed 3 nights in Jul 2024