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Hotel Colonial

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Colonial

Junior Suite | View from room
Outdoor pool, sun loungers
Front of property - evening/night
Terrace/patio
TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle 11, Avenidas 2 y 6, San José, San Jose, 4013
  • Jade Museum
    4 min walk
  • National Museum of Costa Rica
    5 min walk
  • National Theater
    6 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    23 min drive

Room options

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets, wheelchair access

Junior Suite

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Desk, free WiFi, bed sheets, wheelchair access

Triple Room

  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi, bed sheets, wheelchair access

Quadruple Room

  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets, wheelchair access

Standard Room

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Desk, free WiFi, bed sheets, wheelchair access

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Quadruple Room

Desk, free WiFi, bed sheets, wheelchair access

Quadruple Room

  • Sleeps 4
  • 2 Full Bed(s) OR 4 Twin Bed(s)

View all photos for Triple Room

Desk, free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 3 Twin Bed(s)

View all photos for Suite Junior

Desk, free WiFi, bed sheets, wheelchair access

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

Restaurant

Balmoral Hotel San José CR, Historic District

Breakfast included
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1000)
The price is $100
per night
$113 total
includes taxes & fees
Jan 7 - Jan 8
Balmoral Hotel San José CR, Historic District

About this property

Hotel Colonial

3-star hotel in Catedral
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and dry cleaning.
Hotel Colonial offers 16 air-conditioned accommodations with complimentary toiletries and ceiling fans. Satellite television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers an outdoor pool, a terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Colonial is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.
Hotel Colonial has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 14 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1947
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Self parking fee: USD 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Colonial San Jose
Hotel Colonial San Jose
Hotel Colonial Hotel
Hotel Colonial San José
Hotel Colonial Hotel San José

Hotel Colonial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 64 out of 187 reviews" "
Rating 8 - Good. 72 out of 187 reviews" "
Rating 6 - Okay. 35 out of 187 reviews" "
Rating 4 - Poor. 8 out of 187 reviews" "
Rating 2 - Terrible. 8 out of 187 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Caleb

Stayed 1 night in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Door was flimsy. Pool was advertised ridiculously with wide angle lens photo. It’s more of a plunge/dip to cool off in than a pool to swim. Tv was impossible to figure out or turn on.
Stayed 1 night in Jun 2024

6/10 Okay

Meghan

Liked: Cleanliness
Nice colonial property, but staff were not very helpful or welcoming
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The rooms do not have air conditioning but very comfortable.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good but needs improvement
The check in person was a bit inexperienced but courtous. The place is clean but all the furniture in the common areas are very dirty. And please put a reading chair in the room. Our bathroom was new and beautiful. The breakfast was delicious.
Stayed 1 night in Jun 2024

8/10 Good

Mackenzie

Traveled with family
Liked: Cleanliness, staff & service
I would go back. But always want the facts upfront
The positives: the breakfast was DELICIOUS! Friendly staff and clean environment. The rooms we were in did not have AC, although that was advertised. Be aware, it is an old hotel so only stairs (consider for luggage carrying purposes). Our first room would not lock due to a key being broken off into the lock but they were quick and accommodating and got us in another room.
Stayed 2 nights in Jun 2024

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Hélène

Stayed 1 night in May 2024

10/10 Excellent

Nakhon

Stayed 3 nights in May 2024

10/10 Excellent

Alanna

Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Mi Mui

Stayed 1 night in Jan 2024

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Marlen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
No hay parqueo en el hotel
La ubicación muy buena, pero no hay parqueo en el hotel, está detrás de este, llegamos de noche y estaba lloviendo, tuvimos que caminar bajo la lluvia una cuadra, eso fue muy incómodo, solo por eso no volveríamos, menos con niños. La habitación no tenía aire acondicionado, a pesar de que en la reserva ofrecian aire y ventilador de techo, solo estaba este último, si estaba limpia y los paños huelen muy rico. El desayuno incluido estaba bien. El servicio del personal muy bien.
Stayed 1 night in Nov 2023

6/10 Okay

Eva

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel service was not good. The pictures that are shown on the site do not reflect the actual property. Also, the hotel is a 3 start but everything provided in the room is more like a 2 star. We had a flooding from the shower and the price for 1 night is expensive considering they do not provide you with anything (besides towels and hand soap). The hotel needs to upgrade their rooms and service for the prices they charge per night/room.
Stayed 1 night in Oct 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Shengwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reminds me something you would find in Morocco as it had that kind of architect. The hotel was in a convenient area that was walk-able to the most visited areas. Pool was in a weird spot where if people were dining, you would be looked at and we didn´t see anyone use it. Their hot tub in it was broken. I would suggest they should just renovate it and just make it into a sitting area with plants and flowers. Rooms were clean but there are no elevators so it would be difficult for those that have issues with stairs. They do have a very small quaint restaurant by the pool but we went out for dinner during our two night stay. Staff were very friendly. Thank you for the hospitality.
Stayed 2 nights in Nov 2022

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Pool and pictures are outdated
Stayed 2 nights in Aug 2022

2/10 Terrible

John, Coatesville

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
We were charged over $80 USD for breakfast. Later I checked my email receipt from the original reservation and it said breakfast was included. The hotel website also says breakfast is included. I’m very disappointed. All noises from the hallway and seating area carried into our room on the first floor. My kids were exhausted but couldn’t sleep because of other guests making noise in common areas at 9:30 pm. The guests in the common area finally left at 10 pm but we could hear dishes being washed in the kitchen and the pool being cleaned until after 11 pm. The hotel was not dull, so I wish we had been given a room further from the noisy front desk/ restaurant. Speaking of the pool, when we arrived The hotel pool was not usable - water was dirty. There is no A.C. Fine, but the ceiling fan was useless and the only window that opened up was in the bathroom. We had to close the bathroom door because of the noise but it became too hot in the room. Finally, our bathroom and bedroom flooded when I showered! Water flowed from the shower in the opposite direction of the drain, pouring onto the floor and insert the door halfway to the bed. And when my husband went to ask for more towels to replace the ones we had used to clean the mess, it became clear this is something that is a regular occurrence. If I had paid $100 USD for this I wouldn’t be too upset. But with the breakfast up charge, it’s almost $200 USD. Not worth it!!!
Stayed 1 night in Aug 2022

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location close to the National Museum. Hotel is nice and clean and has great breakfast. But, I wouldn’t ask staff for any travel tips (we almost got stranded based on their suggestions)
Stayed 1 night in Jul 2022

8/10 Good

leo tinho

Traveled with family
Liked: Cleanliness, staff & service
Location
Stayed 1 night in Jun 2022

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022