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Hotel Colonial

3.0 star property

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Photo gallery for Hotel Colonial

Junior Suite | View from room
Front of property - evening/night
Free daily buffet breakfast
Reception
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
$104
includes taxes & fees
Feb 28 - Mar 1

Explore the area

View in a map
Calle 11, Avenidas 2 y 6, San José, San Jose, 4013
  • Place, National Museum of Costa Rica
    ‪3 min walk‬
  • Place, National Theater
    ‪5 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets, wheelchair access

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, free WiFi, bed sheets, wheelchair access

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi, bed sheets, wheelchair access

Quadruple Room

  • City view
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets, wheelchair access

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Colonial

3-star hotel in Catedral
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Hotel Colonial offers 16 air-conditioned accommodations with complimentary toiletries and ceiling fans. Satellite television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers an outdoor pool, a terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Colonial is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.
Hotel Colonial has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 10 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1947
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night(492 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Colonial San Jose
Hotel Colonial San Jose
Hotel Colonial Hotel
Hotel Colonial San José
Hotel Colonial Hotel San José

Hotel Colonial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 218 reviews
Rating 8 - Good. 82 out of 218 reviews
Rating 6 - Okay. 37 out of 218 reviews
Rating 4 - Poor. 9 out of 218 reviews
Rating 2 - Terrible. 10 out of 218 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
El área donde se encuentra este hotel es un área donde hay mucho deambulante , me sentí un poco insegura en el área más que viajaba con mis hijos. Las paredes del cuarto se encontraban en mal estado y las camas ya están de cambiar. Había mucho olor a humedad en el cuarto. Entiendo el concepto vintage a la estructura pero deberían mejorar las condiciones de la habitación. El trato del personal fue amable.
Stayed 1 night in Oct 2025

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y muy bien ubicado. El desayuno super bueno.
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Great
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located in downtown San Jose. Parking was easy enough in a secure lot around the corner. Breakfast was a highlight, with an array of fresh fruits, gallo pinto, and scrambled eggs. Our room (35) had an exceedingly small bathroom and had windows facing the street, though noise was not bad. Our television did not work, but the bed was comfortable enough.
Stayed 1 night in Aug 2025

10/10 Excellent

Raisa

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Small and personable. Staff very nice. Good location to walk to museums.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities

One thing marred it

Our room’s bathroom’s ceiling had black mold. Other than that, it was good. Reception and staff were excellent and friendly. Restaurant was very good as well.
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No idea how this place even has an 8 score on here. In costa rica for a week with 4 different hotels throughout the country and this one by far the bad one. Lobby was cute but room was filthy. Old furniture that is scratched and beat up from the tables to the shelves. Super thin pillows and toilet paper. Walls had huge stains all over them. Nothing like the photos. Also the room doesnt seem to have AC, i turned it down to 20 and it never got cool, woke up in the middle of the night sweaty. I stood on the bed to feel the smallest trickle of air come out of a single vent. We went to take a shower and no hot water. Called front desk and they said they would check on the boiler, then a callback 5 minutes later they tell us its broken and there wont be any hot water. The breakfast was above my expectstions and thats because the night before was so bad i expected it to be on par eith the room. Would not recommend this place, and I've stayed all over latin america in all different kinds of hotels and hostels. This one not worth it in my opinion.
Stayed 1 night in May 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

holly, Post Falls

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Places is beautiful and in a great location to be down town. Area around the hotel isn’t safe after dark but hotel does a great job to keep inside safe.
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location, easy to walk to some of the major sites of the city.
Stayed 2 nights in Feb 2025

8/10 Good

Brenda

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and restaurant was amazing. Very cute property. Only problem was no hot water. We stayed twice with 2 days in between and it did not get fixed.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and in an excellent location to explore San Jose. Friendly, efficient, comfortable bed and a good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anneke

The bed and the shower were very good. The breakfast was varied and the staff helpful. The pool was disappointing, it really is only for kids to play in. The location is good and the price is right!
Stayed 1 night in Nov 2024

6/10 Okay

Augusto

Liked: Staff & service
Parking was not available
Stayed 1 night in Oct 2024

10/10 Excellent

Ranae

Liked: Amenities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

R&R after surgery

After some emergency surgery in hospial, as the result of a twisting hernia, I knew which Hotel in San Jose I wanted to come back to for spme R&R, having already stayed at the Clonial already this week!
Stayed 1 night in Oct 2024

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good breakfast included. In-house dining and a convenient restaurants with locally superior menus made this an easy choice for foodies who like to eat well.
Stayed 1 night in Sep 2024

6/10 Okay

Caleb

Stayed 1 night in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Door was flimsy. Pool was advertised ridiculously with wide angle lens photo. It’s more of a plunge/dip to cool off in than a pool to swim. Tv was impossible to figure out or turn on.
Stayed 1 night in Jun 2024

6/10 Okay

Meghan

Liked: Cleanliness
Nice colonial property, but staff were not very helpful or welcoming
Stayed 1 night in Jun 2024