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Hotel Monte Campana Heredia

3.0 star property

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Photo gallery for Hotel Monte Campana Heredia

3 outdoor pools
Property grounds
Standard Room | Terrace/patio
Living area
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Jesús, Heredia, 404004
  • Cafe Britt Coffee Farm
    ‪8 min drive‬
  • Palace of Sports
    ‪10 min drive‬
  • Plaza Real Cariari
    ‪13 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Studio Suite, 1 Bedroom, Poolside

Family Studio Suite, 1 Bedroom, Poolside | Down comforters, blackout drapes, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Poolside

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Comfort Suite, 1 King Bed, Refrigerator, Poolside

View from room

Comfort Suite, 1 King Bed, Refrigerator, Poolside

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House

Tree House | Down comforters, blackout drapes, free WiFi, bed sheets

Tree House

  • 854 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Double Bunk Beds

View all photos for Family Studio, 1 Bedroom, Jetted Tub, Poolside

View from room

Family Studio, 1 Bedroom, Jetted Tub, Poolside

  • 279 sq ft
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Basic Twin Room

Basic Twin Room | Down comforters, blackout drapes, free WiFi, bed sheets

Basic Twin Room

  • 142 sq ft
  • Sleeps 8
  • 2 Double Bunk Beds

View all photos for Exclusive House

Exclusive House | Down comforters, blackout drapes, free WiFi, bed sheets

Exclusive House

  • 1814.7 sq ft
  • Sleeps 7
  • 1 Double Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View | Jetted tub

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Down comforters, blackout drapes, free WiFi, bed sheets

Traditional Room

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Tree House, 2 Double Beds, Balcony, City View

Panoramic Tree House, 2 Double Beds, Balcony, City View | Down comforters, blackout drapes, free WiFi, bed sheets

Panoramic Tree House, 2 Double Beds, Balcony, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Studio Suite

  • 1799 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Room

Standard Room | Bathroom | Bathtub, deep soaking tub, towels

Standard Room

  • 430.6 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Chalet

Exclusive Chalet | Down comforters, blackout drapes, free WiFi, bed sheets

Exclusive Chalet

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family House, 3 Bedrooms, Kitchen, City View

Family House, 3 Bedrooms, Kitchen, City View | Down comforters, blackout drapes, free WiFi, bed sheets

Family House, 3 Bedrooms, Kitchen, City View

  • 1496.2 sq ft
  • City view
  • Sleeps 12
  • 4 Twin Beds, 2 Large Twin Bunk Beds and 2 Double Beds

View all photos for Family Cabin, Refrigerator, Mountain View

Down comforters, blackout drapes, free WiFi, bed sheets

Family Cabin, Refrigerator, Mountain View

  • 391 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Double Bed

View all photos for Family House, 2 Bedrooms, Kitchen, City View

Family House, 2 Bedrooms, Kitchen, City View | Down comforters, blackout drapes, free WiFi, bed sheets

Family House, 2 Bedrooms, Kitchen, City View

  • 1210 sq ft
  • City view
  • Sleeps 8
  • 3 Twin Beds and 3 Double Beds

View all photos for Basic Double Room

Basic Double Room | Down comforters, blackout drapes, free WiFi, bed sheets

Basic Double Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Cabin, 1 Bedroom, Kitchenette, City View

Family Cabin, 1 Bedroom, Kitchenette, City View | Down comforters, blackout drapes, free WiFi, bed sheets

Family Cabin, 1 Bedroom, Kitchenette, City View

  • 409.0 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

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About this property

Hotel Monte Campana Heredia

3-star Jesús hotel with 3 outdoor pools
Along with 3 outdoor pools, this smoke-free hotel has free water park access and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hotel Monte Campana Heredia offers 50 accommodations with blackout drapes/curtains. Beds feature down comforters. This Jesús hotel provides complimentary wireless Internet access. Bathrooms include bathtubs with deep soaking bathtubs. Housekeeping is provided daily.
3 outdoor swimming pools and 15 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Monte Campana Heredia features a complimentary water park, 3 outdoor swimming pools, and 15 hot tubs along with a waterslide and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 3401 square feet (316 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a rooftop terrace, and barbecue grills. For a surcharge, the property provides an area shuttle within 6 miles and a shopping center shuttle. Complimentary self parking is available on site.

Hotel Monte Campana Heredia is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
El Mirador - This poolside family restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 6 mi
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CRC 4,000 to 4,000 for adults and CRC 4,000 to 4,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Mirador

Things to do

  • 15 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free water park
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Mountain biking
  • Playground
  • Volleyball
  • Waterslide
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,401 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CRC 20000 per accommodation, per night
  • Cash Breakage deposit: CRC 20000 per night
  • A damage deposit of CRC 20000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately CRC 4000 to 4000 for adults, and CRC 4000 to 4000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia Jesus
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Jesús
Hotel Monte Campana Heredia Hotel Jesús

Hotel Monte Campana Heredia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 272 reviews
Rating 8 - Good. 80 out of 272 reviews
Rating 6 - Okay. 51 out of 272 reviews
Rating 4 - Poor. 36 out of 272 reviews
Rating 2 - Terrible. 24 out of 272 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Riverhead

Liked: Cleanliness, property conditions & facilities
Thy
Stayed 4 nights in Sep 2024

10/10 Excellent

Shamely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities
Need hot
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge F. Rodriguez

Stayed 1 night in Jun 2024

2/10 Terrible

Edolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

JULIETA, SAN JOSE

Disliked: Staff & service
Were here outside and nobody answers
Stayed 1 night in May 2024

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place if one would prefer to feel the joy of nature and man's creation!!
Stayed 10 nights in Feb 2024

10/10 Excellent

Sifrido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our first time in Costa Rica and we enjoyed it was a really nice experience Like they say " pura vida “
Stayed 3 nights in Feb 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2023

8/10 Good

Johnny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was cozy and affordable. Could use some upgrades.
Stayed 1 night in Dec 2023

8/10 Good

Samantha

Traveled with group
Liked: Staff & service
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Stayed 4 nights in Sep 2023

4/10 Poor

George

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property would be nice if they did some major upgrades. The jacuzzi doesn’t work properly and when we asked for help it took them a long time. The rooms are in need of major upgrades the beds were terrible the shower had no warm water and the sink was leaking water.
Stayed 8 nights in Mar 2023

10/10 Excellent

Jacklyn

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Stayed 1 night in Feb 2023

6/10 Okay

ZULMA D

Traveled with family
Disliked: Property conditions & facilities
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
Stayed 5 nights in Feb 2023

2/10 Terrible

danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms not very taking care of
Stayed 1 night in Sep 2022

2/10 Terrible

Alberto

Stayed 2 nights in Apr 2022

10/10 Excellent

Ariagna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect I love it
Stayed 3 nights in Feb 2022

8/10 Good

Sherman A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other. There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong. The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that. The reception young lady with long-black hair, light brown eyes has a terrible attitude. This place is a terrible mess. Disgusting.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in s tree house overlooking san Jose. The Jacuzzi was awesome beds are ok. Bathroom is basic. Kitchen unit is basic
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beyond disappointing. On arrival we were told that our nido room was already reserved and that that wasn’t there fault even though the pictures on the reservation clearly show that room.. we were then given the tree house room which turned out to be inhabitable and disgusting!! There were hairs on the walls the bed sheets were dirty and had holes on them the “jacuzzi” smelled like grey water and was filthy! There were cockroaches in the bathroom and the hot water didn’t work!! Our deck was unfinished and under construction..That’s on top of a very unfriendly stuff and most of the “facilities” were shut down we encounter empty pools abandoned canopy bridges and very strange circus like cut outs all over the property... I payed almost $300 for this place and had to leave within the second day I wouldn’t recommend this to ANYBODY! This stayed was by far the WORST of any of our travel experiences!
Stayed 3 nights in Dec 2020