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Hotel Villa Los Candiles

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Villa Los Candiles

Garden
Premium bedding, in-room safe, desk, blackout drapes
Front of property
Building design
Superior Room Pets Not Allowed | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Fincas Don Lalo, Santa Ana, San Jose, 10901
  • City Place Santa Ana
    13 min walk
  • Business Center Forum 1
    4 min drive
  • Refugio Animal de Costa Rica
    4 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    15 min drive

Room options

View all photos for Superior Room Pets Not Allowed

Superior Room Pets Not Allowed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room Pets Not Allowed

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Deluxe

Standard Deluxe | Premium bedding, in-room safe, desk, blackout drapes

Standard Deluxe

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

LCD TV, DVD player

Family Suite

  • 1184 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

  • 753 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Villa Los Candiles

4-star Santa Ana hotel with private balconies
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Villa Los Candiles offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This Victorian hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Villa Los Candiles is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Villa Los Candiles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 40 per pet, per stay, plus a deposit of USD 200 per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 40 per pet, per stay
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 6 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Villa Los Candiles
Hotel Villa Los Candiles Santa Ana
Villa Los Candiles
Villa Los Candiles Santa Ana
Hotel Villa Los Candiles Hotel
Hotel Villa Los Candiles Santa Ana
Hotel Villa Los Candiles Hotel Santa Ana

Hotel Villa Los Candiles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 326 reviews" "
Rating 8 - Good. 75 out of 326 reviews" "
Rating 6 - Okay. 22 out of 326 reviews" "
Rating 4 - Poor. 1 out of 326 reviews" "
Rating 2 - Terrible. 3 out of 326 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, flexible staff
Stayed 1 night in Jun 2024

10/10 Excellent

Keenan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot. Great service. Great late checkout policy.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, and especially the restaurant staff are amazingly friendly, attentive, and engaging. I could not have felt more welcomed.
Stayed 7 nights in Jun 2024

2/10 Terrible

Alex, Roselle

Traveled with family
Disliked: Property conditions & facilities
Im blown away by "Exceptional" reviews on various sites. To be fair, the guy at the reception did everything he could. We had to change room FOUR times. One had a smelly carpet. Another one didnt drain water in the sink. Third one smelled musty and had stains on the curtains and walls. Basic rooms are tiny with zero decoration on white walls. By whose standards are they exceptional? This is Motel 6 level in the US. In the end they upgraded us for a bigger room for the inconvenience but when we were about to take a shower it turned out there was no hot water, the whole building was "solar powered". The only solution they could offer us at this point was to take a shower in another building in the room with non working sink.
Stayed 1 night in May 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was exceptional. Service was top tier from all angles. Breakfast is typical costa rican food which I liked. Security on site all evenings which was a nice touch. Neighborhood is walkable. We spent a good amount of time walking back and forth to restaurants and it was completely safe.
Stayed 4 nights in Apr 2024

10/10 Excellent

minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times over the last six years and it is always a very pleasant experince. The property is quiet, well appointed, extremely clean, the restaurant is excellent and the staff is very responsive. We will definately be back.
Stayed 1 night in Apr 2024

10/10 Excellent

minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a relaxing break
Friendly staff, nice location away from the busy city and a few nice restaurants and cafes in walking distance, very peaceful. Would stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location amazing staff
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondering about the additional fees
The hotel was in good condition and the room I selected was spacious and clean. However, I was charged an additional $113 dollars because we traveled in a party of THREE for a room that could hold 5-6 people. There were two double beds and a sleeper sofa.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place! Excellent breakfast and kind people. Highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay with my mom in February. The gentleman at the front desk was very friendly and helped us get our bags up to the room. The room was clean and air conditioned and had a great big window with a beautiful mountain view. In the morning, the kitchen staff were extremely pleasant and made our breakfast to order. My only complaint was that the shower was set up a little awkwardly and had trouble draining properly, resulting in a puddle at our feet whilst we showered. Overall, it was a very nice stay and I would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Ethan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Jose, Spring Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for my family and I. The staff was very friendly and great. They were very helpful and respectful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Drinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful as we arrived in Costa Rica and made arrangements for further travel. The breakfast was fresh and delicious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to place to stay when I’m in the area. It feels like you have the property to yourself and the staff is amazing. The beds are comfortable, AC is great and room is comfortable. Great breakfast! I have no complaints and after so many bad local AirBnB experiences it’s refreshing to stay here.
Stayed 3 nights in Jan 2024

10/10 Excellent

James Russell

Stayed 4 nights in Jan 2024

10/10 Excellent

Colby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very relaxing vibe
Stayed 5 nights in Dec 2023

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely property with the nicest staff. Our junior suite was perfect and overlooked the tiny, but cute pool. Front office staff and every else friendly, helpful and upbeat.
Stayed 2 nights in Dec 2023

8/10 Good

Yun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brendon

Stayed 2 nights in Dec 2023