10/10 Excellent
Chelsie
Traveled with family
Oct 23, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent the Hyatt Place and it has become our go to hotel for when we travel back home to San Jose. The staff and housekeeping are always friendly and helpful, even when they are super busy checking guests in and out and you have a question or need at the same time. The location is super convenient with excellent freeway access. The breakfast that was included in our rate is a decent mix and the hot food varies from day to day.
Some changes we’ve encountered since our last stay to prior to our most recent one:
• The once-free parking is now $20/vehicle per night (and we had 2, making it quite costly for 3 nights). But at least they don’t charge for day parking because at one point, we did have a 3rd vehicle visiting us, but just for the day. Breakfast used to be automatically included in the rate, now you have to choose it. Whether you select it while booking or at the hotel, it’s $11/person. However, know that this hotel rate, in general, is lower compared to others in the area. So, keep all those things in mind when booking! Overall, I still recommend the Hyatt Place. ⭐️⭐️⭐️⭐️
Chelsie
Stayed 3 nights in Oct 2024