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Hotel Palma Real

3.5 star property

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Photo gallery for Hotel Palma Real

Breakfast, lunch, dinner served; international cuisine
Master Suite | Premium bedding, down comforters, in-room safe, desk
Master Suite | Premium bedding, down comforters, in-room safe, desk
Bar (on property)
Master Suite | Private kitchenette | Coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Air conditioning
  • Gym
$119
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
  • Place, Sabana Park
    ‪5 min walk‬
  • Place, National Stadium of Costa Rica
    ‪9 min walk‬
  • Place, Museum of Costa Rican Art
    ‪11 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 or 2 Beds

8.2 out of 10
Very good
(16 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Room Standard

Premium bedding, down comforters, in-room safe, desk

Room Standard

  • 236 sq ft
  • Sleeps 4

View all photos for Suite Junior

Premium bedding, down comforters, in-room safe, desk

Suite Junior

  • 505 sq ft
  • Sleeps 2

View all photos for Suite Master

Premium bedding, down comforters, in-room safe, desk

Suite Master

  • 1130 sq ft
  • Sleeps 4

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About this property

Hotel Palma Real

3.5-star hotel in La Sabana
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Palma Real offers 68 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a casino, a 24-hour fitness center, and a rooftop terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Hotel Palma Real is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 12 per night)
  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 28 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)
  • Nearby parking fee: USD 12 per night(131 ft away; open 24 hours)
  • Pet deposit: USD 28 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Hotel Palma Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahpar

Stayed 1 night in Sep 2025

4/10 Poor

Ismael

Liked: Staff & service
Disliked: Property conditions & facilities
Parking is a nightmare. Rooms smell bad, intense humidity odor.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kathia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and lack of maintenance
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 5 nights in Jul 2025

8/10 Good

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service
La atencion fue excelente, la ubicacion tb es buena. Pero fotos q tienen en Expedia tienen bastante photoshop porque las habitaciones no son lo q muestran exactamente, por lo Menos, las habitaciones regulares. La atencion y limpieza si fueron buenas.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerardo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was excelent! The only problem i had is that the A/C is not strong enough and can get a little hot. I was down at 2 am since i couldnt sleep and they gave me an electric fan and upgraded me to a suite that could regulate the temperature at will, still the A/C was a little lacking but it was enough for me to get comfortable. The hotel staff was great! Breakfast was delicious and the lunch/dinner options were very tasty. Overall I had a wonderful time at this hotel!
Stayed 4 nights in Jul 2025

8/10 Good

sheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy, clean bed. Nice bathroom. Generally quiet. Breakfast is weak with limited selections.
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel, great staff I just wish the rooms had ac. I’m a little bougie about ac though bc I live in Houston and just get cranky when it’s humid with no ac😂
Stayed 1 night in Jun 2025

8/10 Good

Jesse Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Jun 2025

6/10 Okay

Alfredo

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
They were working during all day remodeling the hotel, very inconvenient!
Stayed 7 nights in May 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in May 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice, clean and good service. The bartender Nelson was great. Only thing I didn't care for was being charged $12 extra for parking. I don't think there's a need to pay for parking at a hotel.
Stayed 1 night in May 2025

10/10 Excellent

olman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy to stay at this Hotel
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfort!

Very friendly reception and helpful staff. You can see that cleanliness is a top priority. The food was very good as well. They offer a secure, enclosed parking area that is monitored by cameras next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the Estacio National. Checkin is at 3pm but does have a luggage hold. Walking distance to the stadium with lots of dining options in the area. Walkable part. Breakfast which is included in the room rate was great. Made to order omelettes; beans and rice, potatoes and sausage along with fruit and breads. Good hearty breakfast and great staff. Recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
La falta de variedad en el desayuno
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice to me and very helpful
Stayed 9 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Romelio

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WISH I COULD HAVE STAYED LONGER
Stayed 1 night in Dec 2024

10/10 Excellent

Jeromey

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 2 nights in Dec 2024