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Quality Inn San Jose Airport/Silicon Valley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn San Jose Airport/Silicon Valley

Exterior
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi
Lobby
Lobby
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2390 Harris Way, San Jose, CA, 95131
  • Silicon Valley University
    2 min drive
  • Great Mall of the Bay Area
    2 min drive
  • San Jose Flea Market
    6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn San Jose Airport/Silicon Valley

Hotel in North San Jose
Along with a fitness center, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Inn San Jose Airport/Silicon Valley offers 47 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. This San Jose hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn San Jose Airport/Silicon Valley has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Quality Inn Silicon Valley
Quality Inn Silicon Valley San Jose
Quality Silicon Valley
Quality Silicon Valley San Jose
Quality Inn Silicon Valley Hotel San Jose
Quality Inn Silicon Valley
Quality Jose Silicon Valley
Quality Inn San Jose Airport/Silicon Valley Hotel
Quality Inn San Jose Airport/Silicon Valley San Jose
Quality Inn San Jose Airport/Silicon Valley Hotel San Jose

Quality Inn San Jose Airport/Silicon Valley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 287 out of 685 reviews" "
Rating 8 - Good. 262 out of 685 reviews" "
Rating 6 - Okay. 83 out of 685 reviews" "
Rating 4 - Poor. 30 out of 685 reviews" "
Rating 2 - Terrible. 23 out of 685 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
It was relaxing no loss neighbors, good breakfast and friendly service
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was affordable, clean and the staff were very nice.
Stayed 8 nights in Aug 2024

2/10 Terrible

Amit

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Annette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfy place to relax. Cleaned room and n
Stayed 3 nights in Aug 2024

8/10 Good

Hayder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short time stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Phuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the price that we were charged very worthwhile. Location is convenient to Great Mall, not far from the airport.
Stayed 1 night in Aug 2024

6/10 Okay

Jeffry

Liked: Cleanliness
Disliked: Property conditions & facilities
Good until water leaking problem.
Most of the stay was good, the check-in service was good, the room was quiet and clean and the hotel breakfast was warm and well tended. But on the last day we suffered a big water leaking from the bathroom ceiling. I think the hotel was aware of this problem from earlier occurrences. It needs a permanent solution.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ronnicka, Fremont

Stayed 1 night in Aug 2024

10/10 Excellent

Bibbin

Stayed 1 night in Jul 2024

10/10 Excellent

Alissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated, very clean, pleasant staff.
Stayed 3 nights in Jul 2024

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ok for a night
Room was clean and basic. Didn't have a safe. Power went out about 11pm for about 10 min. When it came back on we needed to get the AC started again
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin, Santa Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2024

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
over-rated
run down, smelly, needs updating The only redeeming factor was how clean the staff was able to get this hotel considering the overall condition of the place. If not for their amazing room cleaning staff this would be a one star review. Having read other reviewers giving this place 8/10 has made me no longer trust reviews on Hotels.com.
Stayed 2 nights in Jun 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In General is good!
Stayed 3 nights in Jul 2024

8/10 Good

Esteban

Business traveler
Liked: Staff & service
Staff was friendly, hotel was clean except for my bathroom which looked like needed repairs, especially the sink. Located next to a busy road which became very noisy with early morning traffic. Middle of the pack hotel. Recommend to anyone whose not to picky and needs an affordable place to stay by SJC airport
Stayed 1 night in Jun 2024

10/10 Excellent

Harjit, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

6/10 Okay

Maria lucero

Stayed 1 night in May 2024

10/10 Excellent

Eric

Stayed 1 night in May 2024

8/10 Good

Valorie

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff made this stay wonderful! They were very accommodating and friendly. Continental breakfast was also a plus. The hotel is very small, and parking is easy and convenient. The only negative would be the smelly carpet in the hallways and rooms. Needs an upgrade. The room had an odor and the traffic was horrible in front of the hotel. It is located right off the interstate and is a pain getting out.
Stayed 4 nights in Feb 2024

2/10 Terrible

Edith, South San Francisco

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Marthese, Fairfield

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Roaches. There were roaches openly roaming the lobby and we only noticed right after eating breakfast there. If I had seen that prior to breakfast, I wouldn't have eaten there. Thank goodness we only stayed one night.
Stayed 1 night in May 2024

10/10 Excellent

Sonny E Umayam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Girlfriend and i liked the property because it was 1. close to where we needed to go, and 2. The lady at the front dest was very nice, professional, and very informative. I don't mind booking another reservation here again.
Stayed 1 night in May 2024

8/10 Good

Mark

We were assigned a nice room, but neither the TV nor the telephone worked. Eventually, a kind staff member got the TV to work. Otherwise, our stay was pleasant and uneventful
Stayed 1 night in May 2024

2/10 Terrible

mirna a

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
bad ugly service at the ftont desk
I book a room here at the quinta in hotel they let me chicken early chicken in online. They charge me hundred dollars for incidentals plus $30 early checking in and then they said just come and pick up the key when I show up the person the clerk charge me another hundred dollars extra and he said my credit card wasn’t working so I gave him another credit card and he and he charge another hundred dollars that’s not fair, they should have someone available at the front desk who can do business and not rip off people because altogether they charge me $300 incidental fees and that’s not cool I’m upset I don’t even want to stay in this place anymore
Stayed 1 night in May 2024

8/10 Good

Lioudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
troubles to get into the room
i arrived ar 12:00 am. Front door was closed but receptionist let me know that I can come through the side door. I did and she registered me and gave me my room card. I went out to park the car, and when I came back my card did not opened side door. Receptionist helped me out again. When I get to the 3rd floor and to my room in the end of the hallway the card did not open my room. I get back to the 1st floor and receptionist reformate my card, and we together get up to the 3rd froor. it turned out that she programed the card to the wrong room and so on... By 1:00 I get into my room.
Stayed 1 night in May 2024