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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
875 N 13th St, San Jose, CA, 95112
  • CSU San Jose State University
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪5 min drive‬
  • SAP Center at San Jose
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Junior Suite

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

San Jose hotel with free breakfast
Along with a 24-hour business center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Quality Inn offers 45 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 5 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
An adult age 18 or older must assume all liability for the booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel San Jose
Comfort Inn San Jose
San Jose Comfort Inn
Quality Inn San Jose
Quality San Jose
Quality Inn Hotel
Quality Inn San Jose
Quality Inn Hotel San Jose

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 506 reviews
Rating 8 - Good. 190 out of 506 reviews
Rating 6 - Okay. 103 out of 506 reviews
Rating 4 - Poor. 50 out of 506 reviews
Rating 2 - Terrible. 17 out of 506 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

VECDET

Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Dona, San Diego

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Molds in the bathroom. Carpet stains. Old and dated
Stayed 1 night in Feb 2020

8/10 Good

robert

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Joonyong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Anabel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad neighborhood, old broken hotel
Our bathroom had black mold, room window broken, all night outside noise. Requested new room, clean but another broken window. Worst hotel experience
Stayed 1 night in Feb 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, very comfortable. The staff was warm and welcoming!The hot breakfast could use some improvement. The oatmeal pot didn’t seem to have been turned on at all and so it was cold and runny.
Stayed 1 night in Feb 2020

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Amy

Traveled with group
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pretty good. The staff were excellent. They were very accommodating and made my stay very pleasing. I will say here again if I have to go back to San Jose.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Ok hotel for the couple of days we needed it for. Convenient to where we needed to be but it could use some fixing up. Elevator was broken, rooms could use some paint. Through no fault of the hotel our "neighbor" the first night decided to have a party at 4 am. I went to the front desk but didn't get much help. An unanswered call to the room was all the help I got.
Stayed 2 nights in Jan 2020

10/10 Excellent

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! The night manager was very pleasant and courteous. The room was clean, though the lampshades in room 325 were broken and needs replacement. The only unpleasant experience, and the manager was very apologetic about, was the broken elevator. We were given a room in the 3rd floor and coming in from a long 6-hour drive and walk up some flight of stairs with our bags was very exhausting. Nevertheless, overall, we had a great stay.
Stayed 1 night in Dec 2019

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not in the best neighborhood, the elevator was broken
Stayed 1 night in Dec 2019

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfactory stay
It is nicely located to easy airport access. The grounds are well maintained as well as the building. The room was clean except for a couple of stains on the carpet. I was originally given a second floor room, but the desk clerk graciously changed that because the elevator was out. She did say that they expected a repairman the next day. Prompt service to issues always gets points from me. The breakfast was nice with a decent variety.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was okay but the elevator didn't work. I had to carry my luggage through the stairs.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Elevator broken...had the feeling it was down for weeks. Late ck in. Front desk person not the easiest . Bags very heavy from travelling 10 days. 2 of us. Had to carry luggage up to 2nd floor. Grrrr.
Stayed 1 night in Dec 2019

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was clean and new. The only thing I didn't like was that the receptionist was too busy. Left me on hold too long.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019