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Sonesta ES Suites San Jose Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites San Jose Airport

Exterior
Combined shower/tub, hydromassage showerhead, free toiletries
Full-size fridge, microwave, stovetop, dishwasher
Premium bedding, pillowtop beds, desk, laptop workspace
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

Map
1602 Crane Ct, San Jose, CA, 95112
  • Casino M8trix
    15 min walk
  • Bay 101
    1 min walk
  • Karina Court Station
    14 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Room options

View all photos for Suite, 1 King Bed (One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 747.2 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 747.2 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 747.2 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

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Room

Sonesta Select San Jose Airport

Pool
Free airport shuttle
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1242)
The price is $127
per night
includes taxes & fees
Jan 11 - Jan 12
Sonesta Select San Jose Airport

About this property

Sonesta ES Suites San Jose Airport

3-star hotel in Trimble Business Area
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Sonesta ES Suites San Jose Airport features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and a convenience store. Onsite parking is available (surcharge).

Sonesta ES Suites San Jose Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 19 2024 to January 17 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 844 reviews" "
Rating 8 - Good. 181 out of 844 reviews" "
Rating 6 - Okay. 91 out of 844 reviews" "
Rating 4 - Poor. 56 out of 844 reviews" "
Rating 2 - Terrible. 47 out of 844 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerard

Business traveler
Liked: Amenities, property conditions & facilities
Quick and easy check in, friendly and helpful staff. I stayed in a newly renovated room and I loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Fernanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice at check in, excellent customer service and my room was very clean con comfy. It felt like home!
Stayed 1 night in Sep 2024

2/10 Terrible

Lee Corie

Stayed 2 nights in Jun 2024

10/10 Excellent

Andria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Jayasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay in a calm, quiet place than a luxurious 5 star hotel. This place is very quiet and very clean. Suite was well equipped, the dishwasher wasn't working so I called an informed and they sent a service guy, he immediately came and looked into it. I had to wash dishes manually, other than that I liked everything about this place. There is a gym and swimming pool, everything was just right for my needs. My stay was very comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large and well appointed. I arrived late and the staff was friendly and welcoming. They provided me with great food recommendations. I will return again!
Stayed 1 night in Aug 2024

4/10 Poor

Kritsada

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Viviana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mahmud

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kenta, San Jose

Stayed 9 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Extended trip
This was a last minute booking and overall was a good experience once we got to the room. One not so good experience was they told us we can check in early and the room would be ready but instead made us wait 3hours until finally checking in because “they only had 1 maid and she wasn’t done with all the rooms”. The other was the $250 security deposit which was inconvenient for the rest of the trip. The location and room was very nice and spacious. They also had very good complementary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was located very close to the airport and there were lots of shopping and dining options nearby. The continental breakfast was also good. I didn’t like that there wasn’t a room option for the two bedroom that had two queens or doubles in each bedroom as I was traveling as a party of 5. Front desk staff was also very helpful with helping me find a specific stores I was searching for in the area.
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction and cleanliness woes
We’ve stayed at this location before and have loved it. This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat. When we told the staff, they said it as due to the construction. The maintenance worker put in rat traps and was checking periodically. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.
Stayed 4 nights in Aug 2024

4/10 Poor

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction and cleanliness woes
We’ve stayed at this location before and have loved it; the room layout, the kitchen, the BBQ and pool! This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat it in. When we told the staff, they said it as due to the constructions and they ar run the walls. They get into rooms from the bathroom sliding door frame. The maintenance worker put in rat traps and was checking periodically. They could not move us to another room. I felt nasty staying in the same room as a rat. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paulina, San Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

8/10 Good

EDWARD

Stayed 2 nights in Jul 2024

2/10 Terrible

gary

Stayed 4 nights in Jul 2024

8/10 Good

Timothy

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Stayed 5 nights in May 2024

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is under construction so they don’t have as many units available. The breakfast is excellent. I called many times to request a downstairs room and put in my request because my father was having surgery and needed a downstairs room, and what did they give me? An upstairs room. I ended falling and spraining my ankle moving our luggage out of that hotel and to another hotel that COULD accommodate my request. Making a stressful time with my father’s surgery even more stressful. I would never stay at Sonesta again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Nga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK!
Stayed 3 nights in Jul 2024