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Sonesta ES Suites San Jose Airport

3.0 star property

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Photo gallery for Sonesta ES Suites San Jose Airport

Lobby
Free daily buffet breakfast
Exterior
Property amenity
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom) | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
1602 Crane Ct, San Jose, CA, 95112
  • PayPal Park
    ‪4 min drive‬
  • SAP Center at San Jose
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed (One Bedroom)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, Multiple Beds (Two Bedroom)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, Multiple Beds (Two Bedroom)

7.6 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

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About this property

Sonesta ES Suites San Jose Airport

3-star hotel in Trimble Business Area
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Sonesta ES Suites San Jose Airport features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and a convenience store. Onsite parking is available (surcharge).

Sonesta ES Suites San Jose Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 20 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 955 reviews
Rating 8 - Good. 212 out of 955 reviews
Rating 6 - Okay. 102 out of 955 reviews
Rating 4 - Poor. 61 out of 955 reviews
Rating 2 - Terrible. 55 out of 955 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Margarita

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The size of the rooms was perfect for our family. Love the pet friendly option but it is a bit PRICEY
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2bedroom 2 bath was nice size. Bathrooms are tiny. Clean. Surrounding area seemed a little sketchy. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the helpfulness of the staff! So accommodating! I loved the triple locks in the doors! I loved the fully furnished, updated suite and full kitchen. I loved the security in every part of the property. The complimentary breakfast buffet was full of options. I’d love the coffee bar being opened with cream and sugar all day would be a real plus!! I’ll only stay here when I come see my daughter!
Stayed 3 nights in Mar 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

8/10 Good

Willard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has home like accommodations and a nice chain from the standard hotel chain.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt like home away from home. The staff was great. Very little noise, comfortable bed and blackout curtains made sleep easy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danny

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms nice. Hotel location, not so much

The rooms are nice and comfortable. Renovations were still going on outside, but the room was already renovated. Our family was concerned for our safety on the day we checked in. There is a homeless encampment across the street and some strange people walking around on the hotel property. The hotel did have a security guard on duty at night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk was amazing

Wonderful stay, several things not working due to construction, but overall it was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Ieng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tamarin

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

I would not stay again.

We were very disappointed overall with our stay. While the room was clean and comfortable, the pool was out of order as was the exercise room. Instead of breakfast being extended to 10 a.m. on the weekend like most other places I have stayed, it ended at 9 a.m. In addition, I was trying to call the hotel to ask if we could check in early and I ended up in an endless loop. I was able to talk to agents who gave me instructions to reach the front desk that continuously got me back where I started. I finally got the the hotel where I was told that they had lost power and would be unable to allow me to check in because they couldn't access their system. It just felt like there should be something they should be able to do. In addition, there is an RV parked right across from the hotel with all kinds of junk piled on and around. It's clearly a homeless individual who has taken up residence. I would not stay here again.
The RV parked across the street.
Stayed 2 nights in Feb 2025

10/10 Excellent

Estevan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and have everything you need. Stove, silverware, and glassware made staying here very convenient.
Stayed 1 night in Feb 2025

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Multi floor property with no elevators
Stayed 1 night in Feb 2025

6/10 Okay

Alisa

Traveled with partner
Liked: Cleanliness
We liked our stay overall, but the grounds were very unkempt, they seemed understaffed, our room had an unpleasant smell and they missed details like light bulbs being burned out, lack of silverware for two people, and no luggage racks. Would we stay again? Probably not.

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Beth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Benaiah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, clean room, and awesome staff!

Raenah was an excellent front desk host. She was warm, inviting, and professional. The room was spotless and parking was a breeze. I absolutely will stay here again. Thank you so much for your exemplary service.
Stayed 1 night in Feb 2025