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Sonesta ES Suites San Jose Airport

3.0 star property

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Photo gallery for Sonesta ES Suites San Jose Airport

Exterior
Combined shower/tub, hydromassage showerhead, free toiletries
Free daily buffet breakfast
Premium bedding, pillowtop beds, desk, laptop workspace
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
1602 Crane Ct, San Jose, CA, 95112
  • PayPal Park
    ‪4 min drive‬
  • SAP Center at San Jose
    ‪6 min drive‬
  • San Jose McEnery Convention Center
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed (One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 747.2 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 747.2 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 747.2 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

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About this property

Sonesta ES Suites San Jose Airport

3-star hotel in Trimble Business Area
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Sonesta ES Suites San Jose Airport features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and a convenience store. Onsite parking is available (surcharge).

Sonesta ES Suites San Jose Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 902 reviews
Rating 8 - Good. 200 out of 902 reviews
Rating 6 - Okay. 97 out of 902 reviews
Rating 4 - Poor. 58 out of 902 reviews
Rating 2 - Terrible. 51 out of 902 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Open door
Traveled to the Sonesta in San Jose. The hotel was in a very quiet location. I booked a two room suite. It was very nice with two bathrooms and a small kitchen. Surprised to see a full refrigerator and dishes. The rooms were very clean and the beds were comfortable. Cons: They had a grab and go breakfast with yogurt which made me sick. Front door of room would not close properly.
Stayed 2 nights in Jan 2025

2/10 Terrible

Chi-Bao

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Coffee maker doesn’t work. Ice maker doesn’t work. No breakfast as advertised. When I raised the issue with staff, he was very dismissive. False advertisement. Surrounded area was not safe. Many RVs parked across the street from the hotel . They live there long term. We witnessed police activities surrounding that “RV camp.”
Stayed 3 nights in Dec 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym, pool and breakfast was ridiculous. A bag breakfast with only snacks
Stayed 2 nights in Dec 2024

8/10 Good

JULIAN

Stayed 18 nights in Nov 2024

8/10 Good

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and quiet, rooms where clean and spacious. Would've love to have breakfast but due to their remodeling, breakfast was not available. I would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Qianlei

Stayed 1 night in Dec 2024

2/10 Terrible

Hristo

Stayed 1 night in Dec 2024

8/10 Good

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities
Let friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Salma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
That was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Nouphone

Stayed 5 nights in Dec 2024

10/10 Excellent

Shingo, Kyoto-shi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Nov 2024

10/10 Excellent

Joddi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

jean

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled property was very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Wendy, Redding

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The surrounding area is full of homeless people , we were under the impression that there was a breakfast buffet style and were told that by the receptionist but when it came to morning time they only gave a “grab bag” with limit things . But the hotel was nice with semi clean sheets and unable kitchen.
Stayed 1 night in Dec 2024

10/10 Excellent

Chantelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Always quiet and not issues
Stayed 4 nights in Dec 2024

10/10 Excellent

Paulina, San Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach hotel.
Joel, a front desk employee was rude, disrespectful and arrogant to me. No HOT breakfast was served due to hotel construction and roaches were present in the bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Nouphone

Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Nov 2024

4/10 Poor

Lloyd

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Under Construction
We picked the hotel for the spa and breakfast. The hotel pool and spa were under construction and because of construction no hot breakfast which was not noted at booking.The room was comfortable.
Stayed 1 night in Oct 2024