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The Westin San Jose

4.0 star property

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Lobby
Lobby
Interior
Suite, 1 King Bed with Sofa bed | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk
$173
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
302 South Market Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪2 min walk‬
  • CSU San Jose State University
    ‪7 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 253 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Penthouse, 1 Bedroom

  • 298 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 298 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Westin San Jose

4-star hotel in Downtown San Jose
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space. Change of towels is available on request.
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8849 square feet (822 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin San Jose is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1013 reviews
Rating 8 - Good. 185 out of 1013 reviews
Rating 6 - Okay. 94 out of 1013 reviews
Rating 4 - Poor. 41 out of 1013 reviews
Rating 2 - Terrible. 47 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good service with friendly staff. Great neighborhood for nightlife
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Stayed 1 night in May 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I was accused of smoking in my room and charged an outrageous fee. I’ve never smoked a day in my life. Seriously unbelievable!!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Emily

Stayed 1 night in May 2025

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful 1 night stay!!! Can't complain about a thing. Restaurant was nice as well, courteous staff, very friendly and everyone in our party of 5 enjoyed their food and cocktails.
Stayed 1 night in May 2025

8/10 Good

Willie, San Francisco

Stayed 6 nights in May 2025

10/10 Excellent

Yvette, campbell

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us toa suite 100 it was awesome
Stayed 1 night in May 2025

8/10 Good

Jasmine

Stayed 1 night in May 2025

4/10 Poor

Nicole

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was amazing. The hotel needs updating and cleaning. Our entire trip there was dirty dishes in the corner in front of our door. They were there when we checked in 😩
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed one night - very nice property centrally located. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superior. Very close to the convention center and a park across the street to walk my dog. Would stay again. Took a bit to find places to eat.
Stayed 2 nights in May 2025

4/10 Poor

Michael

Traveled with group
Liked: Cleanliness

Wasn't that great of stay

The first two days was hot and didn't have a working ac. Front desk told us it'll be fix but nothing. Then decided to tell us it's motion sensor which was a lie
Stayed 3 nights in May 2025

10/10 Excellent

xiao ying, arcadia

Very nice people
Stayed 2 nights in May 2025

6/10 Okay

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Clean and Hospitable staff. Overall experience is great at the hotel itself. Only dislike is that there is only paid public parking available around hotel. Do not need 24 hour parking for a standard one night stay. Should be accommodated with some validation by hotel for guests.
Stayed 1 night in May 2025

6/10 Okay

Shirley

Traveled with family
When was super tiny
Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , very accommodating.
Stayed 1 night in May 2025

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel was decent, very small room. The valet is a joke. prepaid on spothero, my 17 year old drives up and they tell them they have no more spots…so I come downstairs and it’s a different story. Trying to scam a kid makes you lose my business. Never again will I be staying there.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Perfect for one night.
Stayed 1 night in Apr 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I have concerts at SJ CIVIC or need meetings.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

JOEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am always welcomed by name by Denise at the front desk. Her and Manny are always incredibly friendly and helpful. I always look forward to seeing them. I will definitely will be back because of the excellent service I receive at your hotel. Thank you so much!
Stayed 1 night in May 2025

6/10 Okay

Jeffrey, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a over 100 year old property and Westin did a great job fixing up. Food was okay in restaurant had filet was not the best I've ever had, most disturbingly and I don't believe in this stuff too much, kept hearing noises right when I was falling asleep and in reviews found out this area of town is the most haunted area. And this property has been known for aberrations, and sounds I slept two to three hours a night because of knocking various noises doors closing kind of creepy we were going to stay another night and decided against didn't feel scared just annoyed we were being kept up. If you like haunted this is the place for you, however I will not be staying here again.
Stayed 4 nights in May 2025