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Towneplace Suites By Marriott San Jose Downtown

2.0 star property

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Photo gallery for Towneplace Suites By Marriott San Jose Downtown

Lobby lounge
Exterior
Rooftop terrace
Lobby lounge
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$148
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
495 West San Carlos Street, San Jose, CA, 95110
  • Place, San Jose Center for the Performing Arts
    ‪10 min walk‬
  • Place, SAP Center at San Jose
    ‪11 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(26 reviews)
  • 302 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 696 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible with Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Mobility Accessible with Tub)

  • 696 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • 696 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior
Hyatt Place San Jose/Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,241 reviews
Hyatt Place San Jose/Downtown

About this property

Towneplace Suites By Marriott San Jose Downtown

Hotel in Downtown San Jose
This smoke-free hotel features self parking, coffee/tea in a common area, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Towneplace Suites By Marriott San Jose Downtown offers 176 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This San Jose hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Parking is available onsite for a surcharge.

Towneplace Suites By Marriott San Jose Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)

More

  • 8 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Towneplace Suites By Marriott San Jose Downtown Hotel
Towneplace Suites By Marriott San Jose Downtown San Jose
Towneplace Suites By Marriott San Jose Downtown Hotel San Jose

Towneplace Suites By Marriott San Jose Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 202 out of 238 reviews
Rating 8 - Good. 27 out of 238 reviews
Rating 6 - Okay. 4 out of 238 reviews
Rating 4 - Poor. 3 out of 238 reviews
Rating 2 - Terrible. 2 out of 238 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kiensang

Stayed 2 nights in Aug 2025

10/10 Excellent

Kaleena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the rooftop seating area.
Stayed 1 night in Aug 2025

10/10 Excellent

eric

Liked: Cleanliness, property conditions & facilities, room comfort

Great new hotel

This is a recently opened hotel. Everything is very new well designed and excellent for the price. No the bed was very comfortable and the bathroom spacious with a well designed shower. we would definitely book this place again.
Stayed 1 night in Aug 2025

10/10 Excellent

Davis

Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness
Nine
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Videlia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, loved the parking garage. Felt very safe. Staff was very welcoming and kind. Room was outstanding.
Stayed 1 night in Aug 2025

10/10 Excellent

Joy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. The pet fee is overpriced in my opinion. It’s a brand new building so everything is new and very well taken care of.
Stayed 2 nights in Jul 2025

10/10 Excellent

SEOK, LOS ANGELES

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best for lifetime
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, nice and clean. Staff was quite pleasant. The breakfast that the hotel offers is really nice and has a good variety of foods. I like that you needed your hotel key to enter everywhere in the hotel, felt safe. The room was a nice and had a mini kitchen & full sized frig which was wonderful, they also had silverware & pans to use. Its a 10-15 minute walk from the SAP Center.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria, Fort Lupton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The hotel was clean, modern, and the customer service was excellent. Our two-bedroom suite was comfortable, with a cozy bed and a spotless bathroom. The only downside was the full-length mirror being in the kitchen entrance instead of the bedroom or bathroom, which was a bit inconvenient. Breakfast was a highlight, especially making your own waffles. The area around the hotel isn’t the most scenic, but I felt safe. The SAP Center is nearby, which is very convenient. Overall, I would definitely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marlene

Stayed 1 night in Jul 2025

8/10 Good

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice, but I would not want to walk around the neighborhood. The breakfast was excellent. The room was a suite and was comfortable and clean. The parking is not great, on a busy weekend people were parking their cars along the sides of the parking structure. I prefer to have a parking space for my vehicle.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, the room was amazing. It was set up nice, clean and felt at him. Easy to get anywhere you needed either by car as well as walking to places like the Sap Center for a concert.
Stayed 3 nights in Jul 2025

10/10 Excellent

luvy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food options for breakfast were okay but everything else is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Laney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town for broadway show

Going to a broadway show and was an easy walk to the theater.
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and the hotel was beautiful
Stayed 1 night in Jul 2025

10/10 Excellent

Ayodele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tommy

Stayed 3 nights in Jul 2025