Towneplace Suites By Marriott San Jose Downtown

2.0 star property

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Photo gallery for Towneplace Suites By Marriott San Jose Downtown

Lobby lounge
Rooftop terrace
Exterior
Rooftop terrace
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$148
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
495 West San Carlos Street, San Jose, CA, 95110
  • Place, Adobe Corporate Headquarters
    ‪8 min walk‬
  • Place, SAP Center at San Jose
    ‪11 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(28 reviews)
  • 302 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 302 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 696 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility Accessible with Tub)

  • 696 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Hearing Accessible)

  • 696 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Towneplace Suites By Marriott San Jose Downtown

Hotel in Downtown San Jose
This smoke-free hotel features self parking, coffee/tea in a common area, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Towneplace Suites By Marriott San Jose Downtown offers 176 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This San Jose hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Parking is available onsite for a surcharge.

Towneplace Suites By Marriott San Jose Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)

More

  • 8 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Towneplace Suites By Marriott San Jose Downtown Hotel
Towneplace Suites By Marriott San Jose Downtown San Jose
Towneplace Suites By Marriott San Jose Downtown Hotel San Jose

Towneplace Suites By Marriott San Jose Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 218 out of 256 reviews
Rating 8 - Good. 28 out of 256 reviews
Rating 6 - Okay. 5 out of 256 reviews
Rating 4 - Poor. 3 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Holetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, can’t complain
Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Courteous staff; comfortable stay

Checked in late after a hockey game in San Jose. Staff was courteous and helpful and went above and beyond to make sure we were comfortable during our stay. We would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Stayed 6 nights in Aug 2025

8/10 Good

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is no pool and was under the impression there was. They did cancel the next nights stay for us and didn’t charge us so that was nice.
Stayed 2 nights in Sep 2025

8/10 Good

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet and clean. Courteous staff.
Stayed 1 night in Aug 2025

8/10 Good

Yoshiko, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is so nice ans very comfortable. Clean and smells good. Will comeback again the best that injad been into
Stayed 1 night in Aug 2025

10/10 Excellent

Juana

Liked: Amenities
Costumer service is excellent. Thanks for everything God bless you
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Stayed 2 nights in Aug 2025

10/10 Excellent

Logan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is safe and only guest can access hotel parking and guest areas. The staff is very accommodating and the room is clean and modern. The area around the hotel is run down and has a lot of transient foot traffic. I am happy the hotel is very secure and nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Stayed 2 nights in Aug 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Omega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Jesse

Stayed 2 nights in Jul 2025

8/10 Good

Leopoldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend. I would of given 5 stars but only issue I had was that if I book a hotel stay I would assume that would include parking at that hotel. But it does not. Have to pay extra for that. That is the only thing that I had a problem with, I thought only Vegas hotels had those crazy add on fees.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with family

Earned 5 star review

Our stay in San Jose was made so much more enjoyable because of this hotel. Clean, comfy, and “quiet” room. Full kitchen was a plus. Staff was helpful and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Excellent place close to the SAT center and other down town places, great hotel very friendly personnel very clean and great security also inclosed parking is included, awesome
Stayed 1 night in Aug 2025

10/10 Excellent

CONNIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay

I will definitely stay here again!! Close to SAP center. Check in was fast and staff very friendly. Bed & pillows were super comfortable. Great amenities. Breakfast was hot with a lot of choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolette, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean it was, conveniently located. Free breakfast was good and rooms are spacious.
Stayed 3 nights in Aug 2025

10/10 Excellent

SATISH

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Hhh
Stayed 1 night in Aug 2025