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Urban Green Hotel & Suites

4.0 star property
VIP Access

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Photo gallery for Urban Green Hotel & Suites

Front of property
Free daily full breakfast
Free daily full breakfast
Property entrance
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping
$74
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • National Theater
    ‪3 min walk‬
  • Central Park
    ‪3 min walk‬
  • Sabana Park
    ‪3 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, Ensuite

1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | 1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(34 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Urban Green Hotel & Suites

4-star hotel in Carmen
A fitness center, a steam room, and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Urban Green Hotel & Suites features a steam room and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This San José hotel also offers spa services, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Urban Green Hotel & Suites is a smoke-free property.

A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 217 out of 433 reviews
Rating 8 - Good. 115 out of 433 reviews
Rating 6 - Okay. 53 out of 433 reviews
Rating 4 - Poor. 22 out of 433 reviews
Rating 2 - Terrible. 26 out of 433 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel, súper amplia habitación y muy buena atención
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting architecture, the ceiling height is not very high, if you are 2.5 metres tall you may have problems. Other than this, everything is awesome.
Stayed 1 night in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, the stuff are so supportive, the parking in that area is amazing
Stayed 1 night in May 2025

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
Stayed 1 night in May 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet & clean
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was great, very confident and comfortable

Stayed 1 night in May 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Help in San Jose!!

Your staff was Super-helpful during my 4 nights there….. Kendall, Rebecca, Genesis, Alejandro & David all helped me with logistics and reservations and general information. They were attentive, accurate, helpful & polite. Plus, they helped me with my fairly lame Español….
Stayed 5 nights in Apr 2025

6/10 Okay

James

Traveled with group
Liked: Cleanliness
While the room was large, it was otherwise unremarkable. The lighting was too dim everywhere, but especially when trying to shave. The layout is odd, with intermediate floors between elevator stops, and the ceiling is only 6 and a half feet. Breakfast started too late for a tourist hotel - it should begin at 6:00, certainly no later than 6:30.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul K

Stayed 4 nights in Apr 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceeded my expectations. Extremely helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Octavien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 5 nights in Apr 2025

10/10 Excellent

DELANO, Eleuthera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 🌟 Service
Stayed 2 nights in Mar 2025

8/10 Good

seyed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable …we didn’t want to get up. Enjoyed the complimentary drinks. Great breakfast. Had a wonderful stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Stayed 1 night in Mar 2025

8/10 Good

Bridie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy city stay

Very well located hotel downtown. Huge rooms and comfortable beds. Nicely designed suite. Low ceilings i know but husband is 6ft and not bothered. Extremely friendly helpful staff and generous breakfast included
Stayed 2 nights in Mar 2025

10/10 Excellent

Edgar

Stayed 1 night in Feb 2025

10/10 Excellent

Yeison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es genial céntrico y la atención de lo mejor 5 estrellas
Stayed 1 night in Feb 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was the worst, with very few choices-and the few choices were the same for 5 days. Breakfast is such an important meal, they must do better!
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen B, DeMotte

Stayed 2 nights in Feb 2025