A fitness center, a steam room, and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Urban Green Hotel & Suites features a steam room and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This San José hotel also offers spa services, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.
Urban Green Hotel & Suites is a smoke-free property.
A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Things to do
Gym
Steam room
Family friendly
Highchair
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Spa
Body scrubs
Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Banquet hall
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Urban Green Hotel & Suites Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed at several hotels around Costa Rica-over a nine day span. This was the best. The rooms were comfortable but the layout was puzzling. We wondered what it was, before it was a hotel. Each floor had a center court with table and chairs, the rooms were surrounding the court,on two levels, the second level accessible only by staircase. If you are over 6’6”, watch you head in the bedroom areas. Traits generally in CR, no water glasses, hand towels, wash cloths in the room. One of two elevators was out of service for over a week.
Ok so this place has alot of opportunity to be greater then what it is. First i have to go down start to get ice in the restaurant which closes at a certain time and act wited when you ask for more ice. Secondly if my friends frim my other other hotel comes to visit so we can get ready
for the club they wanted to charge them 20mil. I got sick somewhere else and had food and for a fork the guy didn't have any but i seen him give a family forks for their food but he didnt mind give me a butter knife. There was a blood stain on the street that i didnt see. The staff at reception was nice and friendly expect the older man who was rude to my friend who visited. I ask for a place with a windows or balcony and got a wall. I hope they do better . The cleaning was very good and try her best to make sure i was ok.
I would highly recommend Urban Green for anyone that wants to be right in the city center for a reasonable price! The hotel was very comfortable and the room we got (the family suite) was very spacious with more than enough room for our group of 4. I loved how convenient it was to walk to everything in the downtown area. The amenities at the hotel were great too, with the laundry and the breakfast being the standouts. The staff was super helpful and even accommodated our need for a middle of the night check in (since we had a very late arrival). We enjoyed our stay so much that after returning to San Jose (we visited a few other parts of the country before returning to the city for a final night before leaving), we cancelled our other hotel so that we could stay at Urban Green again.
A great choice if you want to discover San Jose. We felt safe and enjoyed the multiple options for dining and coffee in the central area of the city. Staff at reception were very nice and helpful. Breakfast is very good.
Excellent hotel for the price and very central to major downtown attractions such as the National Theatre and Jade Museum. The staff are wonderful and incredibly helpful. As it is in a major city and DT Central , I would recommend a taxi or Uber outside after 9pm.
Excellent staff. Really decent looking rooms. My only issue was that I was in a room where there was an adjoining door and the other room could hear all my conversations and complained about the noise when I played a word game on my phone. Needs more insulation.
The staff was very helpful, they gave us a map of all the museums that were in walking distance. The breakfast was wonderful and the beds were very comfortable.
The property was great, beds were very comfortable and the rooms were incredibly quiet. I had the best sleep despite having an indoor room with no direct window out just a window onto an area with windows. Ten staff was helpful in arranging a tour. The location convenient for our needs and I was told by locals that althoughnsafe during the day we should not go out at night. Also the simple rooms are low so. Or great for taller people. I am 5 ft 6 and I could easily touch the ceiling palms up. As I said, I slept great but location was the only negative
Located in the middle of downtown San Jose. About 5 blocks from the Central Market. Staff was great, they serve a nice breakfast in the morning, laundry available on site. Basic accommodations but served us well before and after our scheduled tour of Costa Rica. Easy to get around by foot or Uber(taxis also available) from the hotel. Don’t recommend walking at night after 7pm.
Jennifer
Stayed 2 nights in May 2024
6/10 Okay
Travis
Traveled with family
May 24, 2024
Liked: Cleanliness, staff & service
Was told that I requested one bed, which I did not. Chose room by photo of two beds and chose window room. Was given room with two beds that had window that looked out on a walkway by the room.
IT WAS VERY NICE BUT ONLY ONE ELEVATOR WAS WORKING. WE WENT TO THE SAME ROOM AND THE SHOWER DRAIN THAT DIDN'T WORK WELL WAS AS WAS 9 MONTHS BEFORE AND THE LEFT SINK FAWCET STILL HAD PROBLEMS CLOSING.