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Villa Ilusión CR

2.5 star property

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Photo gallery for Villa Ilusión CR

View from room
Lobby
Interior
Individually decorated, individually furnished, laptop workspace
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
San Isidro, Heredia, Villa Ilusión CR, San José, Heredia
  • University of Costa Rica
    ‪14 min drive‬
  • Sabana Park
    ‪17 min drive‬
  • National Stadium of Costa Rica
    ‪19 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, laptop workspace

Basic Single Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Individually decorated, individually furnished, laptop workspace

Basic Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Villa Ilusión CR

San José hotel with restaurant
Along with a restaurant, this smoke-free hotel has concierge services and dry cleaning. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsite.
Villa Ilusión CR offers 7 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. This San José hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This San José hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Villa Ilusión CR is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Villa Ilusión CR has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Free in-room WiFi has a 1-device limit

Property is also known as

Villa Ilusión CR Hotel
Villa Ilusión CR San José
Villa Ilusión CR Hotel San José

Villa Ilusión CR Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alison

We showed up and they asked us to leave because they weren't ready for us. We stayed at the hotel up the road for much cheaper and it was plenty nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, family lives there who runs the place and has kids making noise too late at night, lousy accommodations, breakfast not served when promised. Place is run doen, near its end. A joke.

2/10 Terrible

Sara Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not even a hotel, I don’t know why this is on Expedia, we had to end up leaving, to start, there was no one that could check us in and we had to wait, then we needed to change our sheets because they were dirty stained with blood and other things, and no one could help us, there was a loud wedding downstairs and we couldn’t sleep so we ended up leaving

2/10 Terrible

SHIRLEY

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing about the pictures place it's very dirty beds smell bad and hairs and broken glass on the mattress ant trash under beds food old and could .dirty towels no toilet paper the hosts Not frequently and mean, no access to go out no body to contact to open, this places is dangerous for health..
Stayed 3 nights in Nov 2022

10/10 Excellent

Andrea

Traveled with group
Liked: Property conditions & facilities

Charming & SO friendly

The host was such a sweet guy, he gave us money for the tolls! Also he knows how to get places faster, so you can avoid traffic, which is a real thing here. The hotel itself is used for weddings a lot, apparently, so you can imagine how beautiful this hotel is, the pictures don't do it justice. Also, there's a pool table. So. Go here, it's great.
Stayed 2 nights in Sep 2022

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a lovely place.
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Marcia

Stayed 2 nights in Mar 2022

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old and stately home become a small hotel. In COVID breakfast served in your room. Host with 2 small delightful children. Nice balcony for breakfast. In times without COVID, I imagine it’s very convivial
Stayed 1 night in Jan 2022

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, room comfort

Aloha from Hawaii

Arrived early…….gate to the property was closed. A youngster who lived nearby helped us enter. Mansion was opened….no one near the checkin area……called out for assistance….a guest helped us get the attention of the owner. Classic old style mansion……..fast checkin…..classic staircase….spacious room with a balcony…..pool table just outside our room…..full breakfast served on our balcony……special Christmas breakfast the morning we departed. Very cordial owners….accommodating….helpful!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great bed and breakfast like hotel. People running it are very nice and attentive. Wife great. Hot water in showers. Beds comfortable. Beautiful area. Not far from San Ysidro
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Beautiful mansion-hotel. Beds very comfortable and wi-fi excellent. Breakfast very good. Shower has hot water. Loved everything about it and will stay there again. Only thing to be aware of is that like a lot of Costa Rica hotels there is an end to check-in time at 10pm. I checked in at 9pm and the gate was locked and I called and they let me in. Another time we got there in the afternoon and everything was fine. Also the turnoff from the highway comes up very fast and I've missed it a couple of times and had to circle back. Not a problem, though.
Stayed 1 night in Jul 2021

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

efinitely will come back

Amazing place, we felt at home. The hosts are amazing and welcomed us as if they're us. Took us to local trips and the homemade breakfasts were delicious.
Stayed 1 night in Apr 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really gorgeous place complete with spiral staircase. Lovely room with a canopy bed. Hostess served a nice breakfast in the morning.
Stayed 1 night in Feb 2021

4/10 Poor

Dannys

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Es un lugar lindo, lamentablemente le falta mucho cariño en sus instalaciones y detalles, debe y sentirse mejor para el huésped, el olor debe ser algo de cuidado en las habitaciones. Muy bueno el desayuno
Stayed 1 night in Oct 2023

8/10 Good

Manuel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Die Villa Illusion ist langsam in die Jahre gekommen. Das merkt man besonders am Waschbereich. Allerdings für den Preis ist es völlig uin Ordnung.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una experiencia de terror

La experiencia de este lugar es algo que quisiera borrar por completo de mi memoria, las Camas tenían pelo, polvo, manchas no me quiero imaginar de que, todo estaba asquerosamente sucio, telarañas por doquier, no logramos dormir nada del hedor que tenían las habitaciones era como si nunca hubieran limpiado esas habitaciones, no hay agua potable, es un completo desastre, no le recomiendo a nadie que visite este lugar es una completa ilusión la que le venden en este lugar. Pedimos que limpiaran la habitación y que cambiaran la ropa de cama y si intentaron limpiarla y cambiar las fundas, pero aún así tenían pelos, y el piso tenía una casi una peluca de la cantidad de cabello, no puedo creer la pésima calidad de servicio de este lugar.
Pelo en el piso de la habitación
Pelos en el piso del baño
Pelos en las paredes del baño
Pelos en la cama, fundas sucias, con polvo
Stayed 2 nights in Dec 2022

4/10 Poor

Andres

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es lo que esperaba

El personal nunca utilizó mascarilla, la habitación sumamente sucia desde la cama, no estaba bien tendida, sábanas manchadas, toallas sucias, polvo en las mesitas de noche, plantas podridas y el agua de los floreros verdusca, mal olor en la ropa de cama, cobijas viejas y polvo, la ducha no funcionó adecuadamente desde un inicio, alfombras de baño requieren ser cambiadas
Stayed 1 night in Dec 2021

10/10 Excellent

CARLOS JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GRAN AMABILIDAD Y ATENCION

CASA REGENTADA POR LOS DUEÑOS, GRAN AMABILIDAD , NOS INFORMARON DE UUN SITIO BUENISIMMO PARA CENAR Y NS FACILITARON ENCHUFES ESPECIALES QUE NOO LLEVAVAMOS DESAYUNO RICO PASAMOS UNA NOCHE PARA IR AL DIA SIGUIENTE A TORTUGUERO , VOLVERIA A REPETIR
Stayed 1 night in Jun 2021