La Hacienda San Jose Silicon Valley

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Hacienda San Jose Silicon Valley

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Exterior
Library
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
399 Silicon Valley Boulevard, San Jose, CA, 95138
  • Kaiser Permanente San Jose Hospital
    4 min drive
  • Kaiser Hospital
    4 min drive
  • Almaden Plaza
    8 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    16 min drive

Room options

Deluxe Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

La Hacienda San Jose Silicon Valley

Hotel in South San Jose
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Self parking is free. Other amenities include a conference center, a spa tub, and WiFi in public areas.
La Hacienda San Jose Silicon Valley offers 207 accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, La Hacienda San Jose Silicon Valley provides a spa tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5995 square feet (557 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

La Hacienda San Jose Silicon Valley is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Sheraton San-Jose Silicon Valley
Four Points Sheraton Silicon
Four Points Sheraton Silicon Hotel
Four Points Sheraton Silicon Hotel San-Jose Valley
Holiday Inn San Jose-Silicon Valley Hotel San Jose
Four Points Sheraton San-Jose Silicon Valley Hotel
Four Points Sheraton Silicon Valley Hotel
Four Points Sheraton Silicon Valley
Hacienda Jose Silicon Valley
Hacienda Silicon Valley San Jose
Wyndham Garden San Jose Silicon Valley
La Hacienda San Jose Silicon Valley Hotel
La Hacienda San Jose Silicon Valley San Jose
La Hacienda San Jose Silicon Valley Hotel San Jose

La Hacienda San Jose Silicon Valley Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 97 out of 222 reviews" "
Rating 8 - Good. 46 out of 222 reviews" "
Rating 6 - Okay. 25 out of 222 reviews" "
Rating 4 - Poor. 22 out of 222 reviews" "
Rating 2 - Terrible. 32 out of 222 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but the rooms were nice and clean. We didn’t have any issues with the place. The lobby was really nice and inviting.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Booked last minute and was pleasantly surprised with the price and quality of the hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kathia

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures are very deceiving. Do not let the good reviews fool you. The entire hotel smelled horrendous. We attempted to go for a swim but both the pool, and jacuzzi were extremely dirty. Not to mention the jacuzzi temperature was freezing cold. There was a few people in the pool drinking and being loud and obnoxious, I brought it up to reception but all he said that he was the only one on site and couldn’t do anything about it. The entire stay was a joke. Our room 172 had wood blocks holding the beds down. Floors were dirty and the AC barely worked. Save your money and go elsewhere trust me.
Stayed 1 night in Aug 2024

10/10 Excellent

Josseline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Aug 2024

10/10 Excellent

Ashlee

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Elsa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay again.
Check in took forever with a line of people to check in. The deposit was $200 not $100 as stated online reservation. It place was noisy. The toilet hardly flushed. The pipes between the walls were loud when the neighbors would shower.
Stayed 1 night in Aug 2024

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Erick

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder
Stayed 2 nights in Aug 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ralph

Business traveler
The property was conveniently located to the Kaiser SJ Medical Center, which was my primary focus when selecting the property. However, the name does not match what’s listed on Expedia, and the property needs an interior facelift.
Stayed 1 night in Aug 2024

8/10 Good

Olga

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Drew K.

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was green Broken windows taped and carboarded Moldon walls in the poorly Ventilated bathroom Refrigerator smelt like vomit Requested fresh towels, apparently only one person working. He gave my family and I 4 floor mats and stated “thats all we have, hopefully they are the right size” Normally not a reviewer, but stay away!! Drew
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 1 night in Aug 2024

8/10 Good

Gregg

Stayed 1 night in Jul 2024

6/10 Okay

Donna

Traveled with partner
Liked: Staff & service, amenities
This property was conveniently located to Kaiser Hospital. A 7 minute, easy drive. This was the purpose for our stay. That being said, I don’t think I’d stay there again. There’s no longer a restaurant, therefore, no room service. The first two rooms we tried the AC did not work. The third room had a working AC, but it smelled moldy. My husband couldn’t smell it so we stayed. I kept the bathroom fan running 24/7 for a 2 night stay. It’s a large facility, probably very nice 30 years ago. Now it’s tired and in need of TLC. Staff was friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Markeisha

Liked: Cleanliness, staff & service, amenities
Anna was was nice at front desk
Stayed 3 nights in Jul 2024

2/10 Terrible

Lindsey

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Decent size room but dated and staff is not good
Overall I would recommend staying elsewhere. Staff just don’t seem to care all that much or does everything as minimally as possible. Housekeeping only came by once in our 5 night stay. Rooms are decent sized, at least the deluxe suite was, and beds fairly comfortable but everything is dated. Whole property needs updating. Pool was very dirty and hot tub was broken. Might work for a night or 2 but it’s tough to stay longer.
Stayed 5 nights in Jul 2024

8/10 Good

Shaneice B

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Liked: Amenities
Clean and great location
Stayed 1 night in Jul 2024