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Best Western Capistrano Inn

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Capistrano Inn

Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Free daily full breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Pet friendly
  • Laundry
  • Breakfast included

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪10 min walk‬
  • San Juan Hills Golf Club
    ‪3 min drive‬
  • Los Rios Historic District
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(21 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

7.4 out of 10
Good
(24 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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per night
includes taxes & fees
Feb 2 - Feb 3
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About this property

Best Western Capistrano Inn

San Juan Capistrano hotel walkable to Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Capistrano Inn features an outdoor pool and a spa tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Capistrano Inn is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 191 out of 1002 reviews" "
Rating 4 - Poor. 101 out of 1002 reviews" "
Rating 2 - Terrible. 95 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Joan

Stayed 2 nights in Oct 2024

8/10 Good

Vivian

Stayed 1 night in Oct 2024

4/10 Poor

Greg

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit overpriced
The room was okay except for a chair that didn't work properly and a piece of furniture that looked like it was chewed by a dog. The breakfast was good. We picked the hotel because it was close to a concert venue that we were going to. We just thought the hotel was a bit pricey for what you get. On top of that, they charged us for parking.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kennya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome and very accommodating. We arrived on the Amtrak with our luggage and asked if they could hold it until check in, they actually let us check in early. This was very helpful since we were traveling with small kids. They also let us check out later and held onto our luggage while our return train arrived. Breakfast was great! We would definitely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Kelenia

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nitzan

👍
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Moderately unsafe location and ants in my room
There were ants in my room near the door and crawling on one of the 2 beds. It’s also located right off of a freeway ramp so most rooms are loud and there were vagrants in the parking lot. There was a sign posted on the lobby door that there is no public restroom to give you an idea of the number of homeless people walking around trying to find a restroom. The pool house where the breakfast was is nice and across the freeway the rest of San Juan Capistrano is nice but I would not recommend this property.
Photos of some of the ants on the bed
Stayed 3 nights in Sep 2024

10/10 Excellent

Janaka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Renae

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Carol

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There was a very odd smell in the bathroom. It was fine for a one night rest
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed there 3 times at the hotel and I was very comfortable with a very nice tranquility. Thank you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the old town area of San Juan Capistrano. We ate at heritage bbq which I highly recommend and then started walking around the area. We were enjoying ourselves so much we decided to make a weekend out of it and it worked out great. Highly recommend
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gayl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, location and superb breakfast!
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024