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Best Western Capistrano Inn

2.5 star property

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Photo gallery for Best Western Capistrano Inn

Exterior
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Parking available
  • Laundry

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪10 min walk‬
  • The Coach House
    ‪3 min drive‬
  • Doheny State Beach
    ‪13 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hilton Garden Inn Dana Point Doheny Beach

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (917)
The price is $158
per night
includes taxes & fees
Apr 28 - Apr 29
Hilton Garden Inn Dana Point Doheny Beach

About this property

Best Western Capistrano Inn

San Juan Capistrano hotel walkable to Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Capistrano Inn features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Capistrano Inn is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anne Marie, Surprise

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Teagen

Stayed 1 night in Dec 2024

10/10 Excellent

Teagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Marcos

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but very outdated and in need of repair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant area and close to lots of stuff to do.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Stayed 1 night in Dec 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, room comfort
Breakfast and choice were excellent.
Stayed 1 night in Dec 2024

6/10 Okay

William, Vancouver

Stayed 1 night in Dec 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Rick

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

4/10 Poor

Mike

Business traveler
Disliked: Property conditions & facilities
Propositioned by streetwalkers
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities
Floors were disgusting.
Stayed 1 night in Dec 2024

10/10 Excellent

GEORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat
Stayed 1 night in Dec 2024

4/10 Poor

tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JOSEPH, new hyde park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe place. You need to pay extra for parking!
Stayed 2 nights in Dec 2024

4/10 Poor

Elsa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach Infested
I am extremely disappointed with our recent stay at this hotel. The room was infested with roaches, which is absolutely unacceptable for any level of accommodation. We noticed them shortly after checking in, and it completely ruined our experience. We expected a clean and comfortable environment, but instead, we were left feeling uncomfortable and disgusted. Cleanliness and basic hygiene should be a top priority, and unfortunately, this hotel failed miserably. I would not recommend staying here until they address their pest problem and take better care of their facilities.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff was friendly and helpful. I would have liked more lamps in the room - there was only one. The rest was canned lighting. Room and bathroom were clean. The ironing board and iron were in the toilet and shower room. I would not be prone to using an iron and ironing board that was stored next to the toilet.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance & exit from the property on to a busy street is terrible 😣 The facilities were fine
Stayed 3 nights in Nov 2024

8/10 Good

MICHAEL, San Juan Capistrano

Liked: Cleanliness, staff & service
Located conveniently near the interstate 5 freeway.
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Onsite parking was not included
Stayed 2 nights in Nov 2024