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Laguna Inn & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Laguna Inn & Suites

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Reception
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Living area | TV
Property entrance
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Jetted tub

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    7 min walk
  • The Shops at Mission Viejo
    18 min walk
  • Burke Williams Day Spa Mission Viejo
    2 min drive
  • Orange County, CA (SNA-John Wayne)
    19 min drive

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible, 1 King Bed, non smoking

Jetted tub, free toiletries, towels, soap

Accessible, 1 King Bed, non smoking

  • Sleeps 2
  • 1 King Bed

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The price is $114
per night
includes taxes & fees
Jan 6 - Jan 7
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About this property

Laguna Inn & Suites

San Juan Capistrano hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, a 24-hour front desk, and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided.

Bathrooms include bathtubs or showers with jetted bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Laguna Inn & Suites features laundry facilities, express check-out, and an elevator. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Laguna Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in from 3 PM - 9:00 PM and 3:00 PM - 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 321 reviews" "
Rating 8 - Good. 68 out of 321 reviews" "
Rating 6 - Okay. 60 out of 321 reviews" "
Rating 4 - Poor. 30 out of 321 reviews" "
Rating 2 - Terrible. 28 out of 321 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Brandon

Stayed 2 nights in Aug 2024

10/10 Excellent

Biao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean room.
Stayed 1 night in Sep 2024

10/10 Excellent

Willa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely old. It had a terrible musty smell. The bed was terrible uncomfortable and very hard. Couldn’t sleep all night! I had neck and back pain. The pillows were awful. So old and smelled, horrible. Floor was really dirty and lots of accumulated dust and dirt! I will never return. The cost of $98.00 was a million times worse than any budget motel. I got the room for my boyfriend and he never slept! It was a $100.00 cash deposit! I signed for the office to return the $100 deposit to my boyfriend. They refused and I had to come to get the deposit. I was at a doctors appointment and had to get to the motel to receive my cash. My boyfriend is 72 and came for a cardiologist appointment. Sad he could sleep and breathe clean air! We will never be back. Owner was extremely RUDE! He had no respect for the elderly.
Stayed 1 night in Sep 2024

4/10 Poor

bonnie, Huntington Beach

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean and near the freeway. The gentleman at reception was very nice and helpful. But it was extremely over priced for the saturday night we stayed . No amenities. Not even a coffee maker. Veryno frills.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Missing pieces in our room. Couch missing cushions. No TV No place to put your luggage
Stayed 1 night in Sep 2024

8/10 Good

Murat

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Sep 2024

8/10 Good

Arasch

Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2024

6/10 Okay

Ronald

Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are amazing and the place is always clean and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2024

6/10 Okay

scott, thousand palms

Liked: Cleanliness
Disliked: Amenities
In a strange place ,right next to freeway
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Service was great! Fast and efficient
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ed

Traveled with family
Liked: Cleanliness
Actually the 2 room suite was as immaculate as it could get given what it consists of, the towels were soft and the bed comfortable. Bring earplugs for the freeway and train NOISE. We chose least expensive in the area for a one nite stay and guess what, you get what you pay for.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Property conditions & facilities
Large room and clean. Staff friendly. Pretty quiet considering it’s next to the freeway. Felt safe. Pretty sparse room , furnishing seen better days. No lamps next to the bed? Perhaps people stole them?
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia R

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never agian! Walls were thin, the bathroom was filthy (mold) and the toilet clogged. When we called, the front desk, he spent too much time trying to figure out why it clogged, then said they don't have a "Maid" to come with the plunger so my husband had to go get it, and we unclogged the toilet. Note to front desk: it doesn't have to be a maid. Put a sign up stating you will be right back and go figure it out.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room 213 faces an In-N-Out burger and is sandwiched between the five freeway and a train track. I checked in late and went straight to bed, otherwise I would have demanded to be moved to a different room. I was awoken every hour on the hour by some noise or another. The air conditioner cycling on and off because the constant fan does not stay constant, trash truck pick up in the middle of the night, food delivery to In-N-Out in the middle of the night, car alarms going off in the in and out parking lot. You get the idea. This place is incredibly overpriced as well, the bed felt like it was made of cardboard stacked on cardboard. Avoid if at all possible especially if you're a light sleeper.
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms and very friendly, helpful staff! Everyone was kind and willing to lend a hand without even being asked. Nice property!
Stayed 1 night in Aug 2024

4/10 Poor

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People partying on balconies at 11:00pm but hotel staff called them. A/C doesn’t work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Mack

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Like closeness to fast food
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. A little noise because next to freeway.
Stayed 1 night in Aug 2024