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Laguna Inn & Suites

2.0 star property

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Photo gallery for Laguna Inn & Suites

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, free WiFi, bed sheets
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Jetted tub
Reception
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Living area | TV
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    ‪7 min walk‬
  • Mission San Juan Capistrano
    ‪5 min drive‬
  • The Coach House
    ‪6 min drive‬

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | Iron/ironing board, free WiFi, bed sheets

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible, 1 King Bed, non smoking

Free toiletries, hair dryer, towels, soap

Accessible, 1 King Bed, non smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Capistrano Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.7 out of 5, Good, (1053)
The price is $275
per night
includes taxes & fees
Apr 11 - Apr 12
Best Western Capistrano Inn

About this property

Laguna Inn & Suites

San Juan Capistrano hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, a 24-hour front desk, and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Laguna Inn & Suites features laundry facilities, express check-out, and an elevator. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Laguna Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in from 3 PM - 9:00 PM and 3:00 PM - 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 367 reviews
Rating 8 - Good. 74 out of 367 reviews
Rating 6 - Okay. 66 out of 367 reviews
Rating 4 - Poor. 34 out of 367 reviews
Rating 2 - Terrible. 35 out of 367 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, this place works for me.
Stayed 5 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Older motel well maintained. Freeway close but noise did not bother us. 👎No coffee pot in room!☹️
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Too close to freeway! No coffee in room! Generally clean overall!
Stayed 3 nights in Dec 2024

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay here again!!! Rated as good, bout should be rated at basic. Imagiymotel 6 at best. I'm asking for a refund for being mislead.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derrick

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance to saddleback college. Easy access to the freeway. Several food choices in the area. Hotel manger was super friendly and had great customer service..
Stayed 2 nights in Dec 2024

10/10 Excellent

Velia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

MOHAMADBADER

Stayed 2 nights in Dec 2024

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most humble people I know. They made me and my family feel so you're welcome. We've gone to five star hotels in the staff there are pricks and rude. But this place is more than 10 star to me. Not big it's very small the family who owns it . And I most humble people and they know how to treat people. Thank you so much can't wait to book again when I'm going back to that side of town. 7 minutes from the San Juan Capistrano the mission's and the old town. 👍👍👍👍👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lower cost room for an overnight stay. Spacious and clean. Checkin staff were friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Decent budget motel. No TV in couch room? No in room coffee was biggest complaint. Bed was fine and room was clean. Very Spartan- minimalist.
Stayed 1 night in Dec 2024

8/10 Good

Lilibeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person at the desk was so accommodating and welcoming. He upgraded us to a 2 bedroom suite which was perfect for our needs! A little noisy with train and highway noise but it was ok otherwise.
Stayed 4 nights in Dec 2024

4/10 Poor

Paul, Placerville

Liked: Staff & service
Disliked: Property conditions & facilities
This is the loudest hotel I've ever stayed in. That being said, the manager (owner?) is very kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Lin

Business traveler
This hotel is in a great location for my stay and very well priced and is always clean
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2024

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
cheap stay when you’re in a bind.
not so good. The room had excessively bright lighting and made it feel weird. And everything else just felt cheap. It also had an odor of drug usage which was concerning. on a positive note, the pillows were very comfortable, but the bedding was cheap, and the comforter felt like a throw blanket and looked mediocre at best.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place, i stay often.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Lemual, Las Vegas

Liked: Cleanliness, staff & service
Met our needs for a clean place to sleep. It was quiet and the jet tub was nice to soak in.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the staff here is awesome. Every little issue that came up staff had it handled immediately. Very minor issues that did not impede my decision to stay.
Stayed 7 nights in Nov 2024

8/10 Good

Saw

Liked: Cleanliness, staff & service, amenities
Decent motel. Staff is super friendly. Great sized room
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
This was a great little spot. A cute little old fashioned architectural design, with parking on the ground floor, and 3 stories above, including a courtyard. Very cute place! Pretty upgraded - I was pleasantly surprised, very clean, comfortable, provided amenities, and was very reasonably priced. Check in and out were simple and fast, and the gentleman that helped us was so nice. Great little spot. We will definitely be back here again.
Stayed 1 night in Nov 2024