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Laguna Inn & Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Laguna Inn & Suites

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Reception
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Jetted tub
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Living area | TV
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    ‪7 min walk‬
  • The Shops at Mission Viejo
    ‪18 min walk‬
  • Burke Williams Day Spa Mission Viejo
    ‪2 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪19 min drive‬

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible, 1 King Bed, non smoking

Jetted tub, free toiletries, towels, soap

Accessible, 1 King Bed, non smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Laguna Inn & Suites

San Juan Capistrano hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, a 24-hour front desk, and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided.

Bathrooms include bathtubs or showers with jetted bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Laguna Inn & Suites features laundry facilities, express check-out, and an elevator. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Laguna Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in from 3 PM - 9:00 PM and 3:00 PM - 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 344 reviews" "
Rating 8 - Good. 71 out of 344 reviews" "
Rating 6 - Okay. 62 out of 344 reviews" "
Rating 4 - Poor. 32 out of 344 reviews" "
Rating 2 - Terrible. 32 out of 344 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

José

Stayed 1 night in Aug 2024

8/10 Good

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Tomas, Mcfarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
Close to work, husband and wife staff are great, kids are pushy and demanding, no good customer service from the younger adults. Rooms are damaged, needs update and paint. Holes in wall. Need new maintenance repair people.
Stayed 2 nights in Oct 2024

8/10 Good

Oscar

Liked: Staff & service
Thank you for the hospitality, price was reasonable.
Stayed 1 night in Oct 2024

4/10 Poor

Roe

Disliked: Amenities, property conditions & facilities
Bathroom toilet loose from floor. Bathroom tub paint peeling. Will not go again nor recommemd
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great owner & staff
Stayed 1 night in Sep 2024

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best staff & great room
Stayed 1 night in Oct 2024

8/10 Good

Dusty

Liked: Cleanliness, staff & service
Decent stay. One nighter for me. The room was good for the price. I was satisfied. The staff were very helpful as well. Answered questions with a smile. The room could have been cleaned a bit better before arrival, but not horrible. There was a train that come by every now and then that was a bit of an earthquake. But did not happen often.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalia

Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and went above and beyond for guests. We felt safe and cared for and would definitely come back again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bruce

Traveled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Lin

Business traveler
My room was clean. It did have an old cigarette odor. The freeway is very loud.
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Disliked: Amenities
Good value but lighting needs to be improved in the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms a great place to spend the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Brandon

Stayed 2 nights in Aug 2024

10/10 Excellent

Biao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean room.
Stayed 1 night in Sep 2024

10/10 Excellent

Willa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely old. It had a terrible musty smell. The bed was terrible uncomfortable and very hard. Couldn’t sleep all night! I had neck and back pain. The pillows were awful. So old and smelled, horrible. Floor was really dirty and lots of accumulated dust and dirt! I will never return. The cost of $98.00 was a million times worse than any budget motel. I got the room for my boyfriend and he never slept! It was a $100.00 cash deposit! I signed for the office to return the $100 deposit to my boyfriend. They refused and I had to come to get the deposit. I was at a doctors appointment and had to get to the motel to receive my cash. My boyfriend is 72 and came for a cardiologist appointment. Sad he could sleep and breathe clean air! We will never be back. Owner was extremely RUDE! He had no respect for the elderly.
Stayed 1 night in Sep 2024

4/10 Poor

bonnie, Huntington Beach

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean and near the freeway. The gentleman at reception was very nice and helpful. But it was extremely over priced for the saturday night we stayed . No amenities. Not even a coffee maker. Veryno frills.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Missing pieces in our room. Couch missing cushions. No TV No place to put your luggage
Stayed 1 night in Sep 2024

8/10 Good

Murat

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Sep 2024