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Grand Marques

2.5 star property

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Photo gallery for Grand Marques

Property entrance
Interior
Indoor pool
Deluxe Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
$71
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Independencia 61, Colonia Centro, San Juan de los Lagos, JAL, 47000
  • San Juan de los Lagos Cathedral Basilica
    ‪2 min walk‬
  • Templo del Pozito del Primer Milagro
    ‪5 min walk‬
  • San Juan de los Lagos Municipal Park
    ‪15 min walk‬

Room options

View all photos for Basic Room

Basic Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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Interior entrance

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About this property

Grand Marques

San Juan de los Lagos hotel steps from San Juan de los Lagos Cathedral Basilica
An indoor pool, a fitness center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Grand Marques offers 25 accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Grand Marques features an indoor pool and a fitness center. Wireless Internet access is complimentary. This San Juan de los Lagos hotel also offers a terrace, tour/ticket assistance, and a front-desk safe. Onsite self parking and valet parking are complimentary.

Grand Marques is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Property is also known as

Grand Marques Hotel San Juan de los Lagos
Grand Marques San Juan de los Lagos
Grand Marques Juan los Lagos
Grand Marques Hotel
Grand Marques San Juan de los Lagos
Grand Marques Hotel San Juan de los Lagos

Grand Marques Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 101 out of 199 reviews
Rating 8 - Good. 56 out of 199 reviews
Rating 6 - Okay. 23 out of 199 reviews
Rating 4 - Poor. 12 out of 199 reviews
Rating 2 - Terrible. 7 out of 199 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean place to stay.
Stayed 1 night in May 2025

2/10 Terrible

Guille

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I noticed walking into the room, was that it did not look like the photos. Secondly, the sheets on my side of the bed were dirty. The walls were so thin it felt like we were sharing a room with our neighbors- I could hear every conversation, every cough, and bathroom trip. The room smelled like a sewer, making it unbearable to stay in. The first night it was pretty chilly even though we had turned off the AC, the next day we asked for a blanket, to which the front desk replied, we will alert the housekeeper, the blanket never arrived. We decided to check out early and take our loss for the one night we had left on our reservation. Do yourself a favor and book somewhere else. This place was beyond disappointing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay, the bathroom is a little small and beds are hard but you get used to that. Nice place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antolin

Stayed 2 nights in Jun 2024

10/10 Excellent

DULCE

Stayed 1 night in Jul 2024

6/10 Okay

jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Way smaller than it looks on pictures
Stayed 1 night in Jul 2024

10/10 Excellent

Refugio

Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Amenities
The staff front desk were rude Rude very rude
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024

6/10 Okay

Edwin

Stayed 1 night in Mar 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great only bad thing is that it is not soundproof so sometimes you hear a lot of noise (people talking, cars from the parking lot underneath)
Stayed 5 nights in Mar 2024

10/10 Excellent

FERNANDO, Norwalk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if for sightseeing, eating, and hanging out in the Jardín aka plaza!! Rooms and hotel are nice and clean!
Stayed 1 night in Feb 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 2 nights in Jan 2024

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the tourist places restroom could of been a little bigger
Stayed 2 nights in Nov 2023

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.
Stayed 10 nights in Oct 2023

6/10 Okay

Francisco

Business traveler
Liked: Cleanliness, staff & service
The room is too small no air dryer no iron just the room
Stayed 2 nights in Jul 2023

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows. Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The kids love the pool.
Stayed 1 night in May 2023

8/10 Good

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but I did not felt safe
Stayed 1 night in Mar 2023

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel, was very very noisy, beds are extremely hard. Lobby service was great and the coffee, but probably won’t stay here again.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful service. Will be my “go to” for this town.