San Juan de los Lagos hotel steps from San Juan de los Lagos Cathedral Basilica
An indoor pool, a fitness center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Grand Marques offers 25 accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Grand Marques features an indoor pool and a fitness center. Wireless Internet access is complimentary. This San Juan de los Lagos hotel also offers a terrace, tour/ticket assistance, and a front-desk safe. Onsite self parking and valet parking are complimentary.
Grand Marques is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Things to do
Gym
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning (climate-controlled)
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property is also known as
Grand Marques Hotel San Juan de los Lagos
Grand Marques San Juan de los Lagos
Grand Marques Juan los Lagos
Grand Marques Hotel
Grand Marques San Juan de los Lagos
Grand Marques Hotel San Juan de los Lagos
Grand Marques Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was great only bad thing is that it is not soundproof so sometimes you hear a lot of noise (people talking, cars from the parking lot underneath)
The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.
David
Stayed 10 nights in Oct 2023
6/10 Okay
Francisco
Business traveler
Jul 17, 2023
Liked: Cleanliness, staff & service
The room is too small no air dryer no iron just the room
Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows.
Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.
Great location. Valet was helpful since parking can be tight. Room was just what someone would need for a quick visit. The only downside is the noice which is to be expected in a city such as San Juan. Ask for a higher level room and avoid the end of the hallway. Other than that, it a perfect spot to park, stay and explore the beautiful city of La Virgin de San Juan.
Hotel staff was super nice and friendly. The part that makes me give 2 stars is the noise all night long. The rooms have little to none sound proof and you can hear EVERYTHING. The noise from the halls, other guest, and the garage door at ground level was incredibly loud even after 2 am. If you need to rest and the noise is a problem for you, avoid it, and look something else.
This property needs to be upgraded. The beds are very uncomfortable. At night all you can hear is people yelling across the hallways and doors being slammed. Wouldn’t be staying here again!