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Hotel Refugio

3.0 star property

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Photo gallery for Hotel Refugio

Property entrance
Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board
Front of property
Presidential Room | View from room
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • San Juan de los Lagos Cathedral Basilica
    ‪4 min walk‬
  • Templo del Pozito del Primer Milagro
    ‪6 min walk‬
  • San Juan de los Lagos Municipal Park
    ‪17 min walk‬

Room options

View all photos for Junior Room

Junior Room | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, desk, blackout drapes, iron/ironing board

Presidential Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (407)
The price is $75
per night
$90 total
includes taxes & fees
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About this property

Hotel Refugio

3-star San Juan de los Lagos hotel steps from Artisan Market
A restaurant, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Change of towels is available on request.
Hotel Refugio offers 98 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Complimentary covered self parking is available on site.

Hotel Refugio is a smoke-free property.

Continental breakfasts are available for a surcharge between 8:00 AM and 11:30 AM on weekends.
RESTAURANTE REFUGIO - Onsite buffet restaurant.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 233 out of 296 reviews
Rating 8 - Good. 51 out of 296 reviews
Rating 6 - Okay. 5 out of 296 reviews
Rating 4 - Poor. 2 out of 296 reviews
Rating 2 - Terrible. 5 out of 296 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends & Family
Stayed 3 nights in Dec 2024

10/10 Excellent

María Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion,servicio y comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Gran locación y excelente servicio del staff
Stayed 1 night in Dec 2024

8/10 Good

Alfonso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024

2/10 Terrible

Blanca

Stayed 1 night in Nov 2024

10/10 Excellent

HOLY LAND TOURS

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowd area, very noisy after midnight we can hear the kids screaming on the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Alejandro

Traveled with family
Liked: Cleanliness, staff & service
The only thing I would complain about that the rooms didn’t have air conditioning. The fan was at very low speed not enough to keep us comfortable. The room felt like a sauna.
Stayed 1 night in Sep 2024

8/10 Good

Angel, Cocula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, the rooms were very clean as well as the sheets and no noise at night. Theres no fridge in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Clean hotel.
Stayed 1 night in Jul 2024

8/10 Good

Darin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice no frills hotel, good location
Was attending a friends wedding and they secured a group rate at this location. No air conditioning in rooms. No irons/ironing boards in room but we’re available. Rooms themselves were very clean and comfortable. No English speaking staff on site. Can make it a little difficult to communicate.
Stayed 2 nights in Jun 2024

8/10 Good

Subhashni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds are too hard
Stayed 4 nights in Jun 2024

8/10 Good

Filiberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable La atención de sus empleados es muy buena. Muy buena ubicación
Stayed 4 nights in Jun 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this Hotel made my stay unforgettable! Thank you to the overnight Clerk and Cleaning Lady! They were awesome and very nice to me every time I needed of their services.
Stayed 5 nights in Jun 2024

10/10 Excellent

Luz A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regreso definitivamente 👌
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 7 nights in May 2024

10/10 Excellent

Josie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very clean and well maintained. Our room was spacious and comfortable. The hotel parking was very convenient and easy to access.
Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, we highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is very good , we like this hotel a lot , We stayed here for 10 days , we recommended
Stayed 1 night in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024