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Hotel Riviera

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riviera

Balcony
Room, Balcony (2 Double Beds and 1 Single Bed) | Free WiFi, bed sheets
Front of property
View from property
View from room

Reviews

5.4 out of 10

Popular amenities

  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Plaza principal #20, Colonia Centro, San Juan de los Lagos, JAL, 47000
  • Argania Shopping Center
    2 min drive
  • Artisan Market
    3 min drive
  • Capilla del Pocito
    3 min drive
  • Lagos de Moreno, Jalisco (LOM-Fr. Primo de Verdad Y Ramos)
    42 min drive

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Free WiFi, bed sheets

Triple Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Room, Balcony (2 Double Beds and 1 Single Bed)

Room, Balcony (2 Double Beds and 1 Single Bed) | Free WiFi, bed sheets

Room, Balcony (2 Double Beds and 1 Single Bed)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi, bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Balcony (1 King Size Bed and 2 Double Beds)

View from room

Room, Balcony (1 King Size Bed and 2 Double Beds)

  • Sleeps 7
  • 2 Double Beds and 1 King Bed

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Front of property

Hotel Refugio

Parking included
Free WiFi
Restaurant
Breakfast available
4.8 out of 5, Exceptional, (229)
The price is $64
per night
$76 total
includes taxes & fees
Dec 14 - Dec 15
Hotel Refugio

About this property

Hotel Riviera

San Juan de los Lagos hotel close to San Juan de los Lagos Cathedral Basilica
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Riviera offers 26 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Riviera features tour/ticket assistance, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hotel Riviera has designated areas for smoking.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Hotel Riviera San Juan de los Lagos
Riviera San Juan de los Lagos
Hotel Riviera Hotel
Hotel Riviera San Juan de los Lagos
Hotel Riviera Hotel San Juan de los Lagos

Hotel Riviera Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 5 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Aureliano

Stayed 3 nights in Sep 2019

8/10 Good

FRANCISCO JAIME

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nunca tuvo agua caliente
Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Abraham Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buena recepción, comodidad y accesible en el centro de San Juan de los lagos
Stayed 1 night in Nov 2021

4/10 Poor

Jose

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Mala calidad en el servicio
No va acorde precio con el lugar, colchones duros, no hay presion de agua en la regadera, no cambiaron las toallas, cero internet
Stayed 2 nights in Aug 2021

2/10 Terrible

Néstor Daniel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No conocen la aplicación
No me respetaron el precio No me dieron la habitación acordada Me comentaron que no conocen la aplicación No funciona el aire acondicionado TV muy mal imagen
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El agua salió tibia, y nos tuvieron que cambiar de habitación ya que el control no servía.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No regresaría cucarachas en el baño los de lobby muy groseros te tratan como si tú les hubieras hecho el favor a ellos
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
que sale muy poca agua en regadera y no sale agua caliente.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nunca funcionó el Aire Acondicionado, primero no tenía energía eléctrica, y luego ya prendió, pero no enfrió nada
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el hotel, la ubiciacion muy buena, solo que no hay agua caliente al instante, tienes que ir a recepcion a informar que no hay.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Jan 2019

2/10 Terrible

Rosa, Estado de Mexico

Disliked: Staff & service, room comfort
El servicio contratado no fue el recibido, la habitacion no fue la que solicite, el personal un tanto grosero
Stayed 4 nights in Jan 2019

8/10 Good

Protasio, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción para quien va de peregrinación. Justo a lado de la catedral. No espere lujos. Muy limpio.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
esta centrico
las habitaciones en mala conservación,piso del baño mal no hay jabonera,sus almohadas duras y con relleno con bolas no permiten el descanso, toallas muy deterioradas
Stayed 1 night in Nov 2017

2/10 Terrible

victor manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mienten con características de habitación.
El hotel muy malo viejo y las puertas no cierran bien además que pague esta habitación por que las características eran que contaba con clima incluso la foto lo muestra y al llegar a la habitación esta no contaba con clima y no me pudieron dar otra habitación por que no había según disponibles no tuve otra opción que dormir ahí . ya que llegue de noche a la ciudad y con mi hija chiquita dormida.pero me lleve otra mala impresión al ver dos garrapatas muertas en la colcha de la cama. Mienten con características del hotel. Perdí mi confianza a esta pagina la cual estaba utilizando frecuentemente este año. Muy decepcionado quede x si le sirve a alguien la habitación que me dieron fue la habitación 204 de este hotel riviera.
Stayed 1 night in Sep 2017