*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. A complimentary grocery shopping service and wedding services can be provided. Complimentary self parking is available on site.
Hotel Basan Plaza is a smoke-free property.
- Express check-in
- Daily
- Coffee/tea in common areas
- Water dispenser
- Art gallery on site
- Elevator
- Free breakfast (local cuisine)
- Free grocery shopping service
- Front desk (limited hours)
- Conference space
- Free breakfast
- Business center
- Express check-out
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 200
- Number of meeting rooms - 3
- Free reception
- Free long-term parking
- Luggage storage
- Airport transportation - pickup (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 2153
- Snack bar/deli
- Shared refrigerator
- Ballroom
- Banquet hall
- Reception hall
- Hosted evening meal
- Laundry facilities
- Total number of rooms - 13
- Television in common areas
- Wedding services
- Airport transportation (surcharge)
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Free local calls
- Desk
- Shower only
- Cable TV service
- Free WiFi
- Individually decorated
- TV size: 42
- TV size measurement: inch
- Hydromassage showerhead
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free long-term parking , Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on weekdays.
Hotel Basan Plaza has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchair accessible parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
- Hosted evening meal: COP 9000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 10:00 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
One child stays free
Staffed front desk
Children stay free - maximum age 9
Front desk opens daily at 6:30 AM
Social distancing measures are in place
Front desk closes daily at 2:00 AM
No rollaway/extra beds available
No cribs (infant beds) available
Children stay free
Service animals not allowed
Parking height restrictions apply
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Hotel Names
- Ayenda Basan Plaza
- Hotel Basan Plaza Hotel
- Hotel Basan Plaza San Juan de Pasto
- Hotel Basan Plaza Hotel San Juan de Pasto
Hotel Reviews
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