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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. A complimentary grocery shopping service and wedding services can be provided. Complimentary self parking is available on site.

Hotel Basan Plaza is a smoke-free property.

  • Express check-in
  • Daily
  • Coffee/tea in common areas
  • Water dispenser
  • Art gallery on site
  • Elevator
  • Free breakfast (local cuisine)
  • Free grocery shopping service
  • Front desk (limited hours)
  • Conference space
  • Free breakfast
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 200
  • Number of meeting rooms - 3
  • Free reception
  • Free long-term parking
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 2153
  • Snack bar/deli
  • Shared refrigerator
  • Ballroom
  • Banquet hall
  • Reception hall
  • Hosted evening meal
  • Laundry facilities
  • Total number of rooms - 13
  • Television in common areas
  • Wedding services
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Desk
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually decorated
  • TV size: 42
  • TV size measurement: inch
  • Hydromassage showerhead
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet

Parking

Free long-term parking , Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on weekdays.

Hotel Basan Plaza has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

One child stays free

Staffed front desk

Children stay free - maximum age 9

Front desk opens daily at 6:30 AM

Front desk closes daily at 2:00 AM

No rollaway/extra beds available

No cribs (infant beds) available

Children stay free

Service animals not allowed

Parking height restrictions apply

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Hotel Names

  • Ayenda Basan Plaza
  • Hotel Basan Plaza Hotel
  • Hotel Basan Plaza San Juan de Pasto
  • Hotel Basan Plaza Hotel San Juan de Pasto

Hotel Reviews

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