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Hotel Basan Plaza

3.0 star property

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Photo gallery for Hotel Basan Plaza

Family Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi
Exterior
Free daily local cuisine breakfast
Interior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006
  • Plaza del Carnaval
    ‪18 min walk‬
  • Plaza de Narino
    ‪4 min drive‬
  • Unicentro Pasto
    ‪6 min drive‬
  • Pasto (PSO-Antonio Narino)
    ‪57 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi

Family Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Individually decorated, desk, laptop workspace, free WiFi

Family Room

  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Double Room

Double Room | Individually decorated, desk, laptop workspace, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, desk, laptop workspace, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is $68
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$68 total
includes taxes & fees
Apr 15 - Apr 16
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About this property

Hotel Basan Plaza

3-star San Juan de Pasto hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a refrigerator in a common area, a business center, and conference space are onsite.
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. A complimentary grocery shopping service and wedding services can be provided. Complimentary self parking is available on site.

Hotel Basan Plaza is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on weekdays.
Hotel Basan Plaza has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of COP 9,000
  • Snack bar/deli

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Hotel Basan Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was big and clean.
Stayed 2 nights in Oct 2022

4/10 Poor

Francisco, Sangolqui

Traveled with family
Disliked: Cleanliness, property conditions & facilities
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Stayed 2 nights in Dec 2023

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

gerardo g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gracias
Stayed 2 nights in Aug 2022

10/10 Excellent

Harold

Stayed 3 nights in Apr 2022

8/10 Good

Luis

Stayed 1 night in Mar 2022

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy hermoso comodo y el servicio excelente
Stayed 4 nights in Dec 2021

10/10 Excellent

Joannis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Stayed 1 night in Dec 2021

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENCION AL CLIENTE
El Hotel bastante cómodo, la atención del personal muy gentil
Stayed 1 night in Dec 2021

10/10 Excellent

Jenifer

Stayed 1 night in Dec 2021

10/10 Excellent

Andres J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Hotel Basan Plaza
La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Stayed 2 nights in Dec 2021

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Exelente gracias espero poder volver en otra ocasión.
Stayed 1 night in Nov 2021

10/10 Excellent

Liliana

Stayed 1 night in Sep 2021

10/10 Excellent

Sol M

Stayed 1 night in Sep 2021

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Buen Hoyel sin contratiempos
Stayed 2 nights in Feb 2021

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

ISABEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
Stayed 1 night in Nov 2020

10/10 Excellent

Danom Int Corp

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020