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Hotel Don Saul

3.5 star property

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Executive Double Room (Twin) | Premium bedding, down comforters, memory foam beds, minibar
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Pet friendly
  • Breakfast included
  • Gym

Explore the area

Map
calle 17 #23-52, centro, San Juan de Pasto, Narino
  • Plaza de Narino
    ‪4 min walk‬
  • Santiago Apostle Church
    ‪7 min walk‬
  • Unicentro Pasto
    ‪17 min walk‬
  • Pasto (PSO-Antonio Narino)
    ‪55 min drive‬

Room options

View all photos for Standard Room (Superior)

Standard Room (Superior) | Premium bedding, down comforters, memory foam beds, minibar

Standard Room (Superior)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Executive Triple Room

  • 431 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Executive Double Room (Twin)

Executive Double Room (Twin) | Premium bedding, down comforters, memory foam beds, minibar

Executive Double Room (Twin)

  • 323.1 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Single Room

Executive Single Room | Premium bedding, down comforters, memory foam beds, minibar

Executive Single Room

  • 214.9 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Don Saul

3.5-star San Juan de Pasto hotel steps from Plaza de Narino
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Hotel Don Saul offers 40 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services.
Hotel Don Saul features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Don Saul is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
RESTAURANTE YAZMIN - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • RESTAURANTE YAZMIN

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 1 step to reach entrance
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - May 2024
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000 per vehicle
  • Pet deposit: COP 150000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 12978490-7
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision

Property is also known as

Hotel Don Saul Hotel
Hotel Don Saul San Juan de Pasto
Hotel Don Saul Hotel San Juan de Pasto

Hotel Don Saul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inmaculada María

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Clean, comfortable and beautiful interior of the hotel. Would definitely recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
the personal is very kind and protective.
Stayed 2 nights in Feb 2024

6/10 Okay

Derrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The nicest, friendliest staff I have experienced in a very long time. The amenities were subjectively poor for my taste. However, if we were to rate this hotel simply on the warm, professional, truly caring methods and behaviors of the staff, this would be on par with the Four Seasons.
Stayed 1 night in Feb 2024

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un hotel muy bonito ubicado en el centro de la ciudad , queda cerca a todo , el servicio del personal espectacular las habitaciones muy cómodas y limpias la comida del restaurante deliiiiii , seguro volveré en mis próximos viajes

6/10 Okay

Kåre

Traveled with family
Disliked: Property conditions & facilities
Select a different hotel
More value for monay staying in a cheeper hotel. Hotel is ok (reception, location and service). Not impressed by the breakfast, expected more. Quality of hotel rooms is very different and do not expect to get a room that looks like the photo. We had two rooms where one was nice and renovated, the other room was old (changed room 3 times until we got a room of a decent standard). Also was lots of noice from the street on all the rooms we had. My advice is select a different hotel.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es excelente la limpieza de las habitaciones es impecable,las instalaciones del hotel son espectaculares ,el personal muy atento
Stayed 1 night in Sep 2019

10/10 Excellent

Hector, Bogota

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que mas me gusto aparte de las instalaciones físicas, es la calidez de su personal, ademas la especialidad de su comida es única. excelente.
Stayed 1 night in Aug 2019