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Hotel Plaza Carnaval

3.0 star property

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Photo gallery for Hotel Plaza Carnaval

Front of property - evening/night
Property grounds
Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board
Lobby
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carrera 20 no 19 - 09, San Juan de Pasto, 520003
  • Plaza del Carnaval
    ‪1 min walk‬
  • Plaza de Narino
    ‪7 min walk‬
  • Iglesia La Catedral
    ‪10 min walk‬
  • Pasto (PSO-Antonio Narino)
    ‪50 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, iron/ironing board

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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$78 total
includes taxes & fees
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About this property

Hotel Plaza Carnaval

3-star San Juan de Pasto hotel with coffee shop/cafe
A coffee shop/cafe, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance.
Hotel Plaza Carnaval offers 27 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This San Juan de Pasto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

Hotel Plaza Carnaval is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Plaza Carnaval Pasto
Plaza Carnaval Pasto
Hotel Plaza Carnaval San Juan de Pasto
Plaza Carnaval San Juan de Pasto
Hotel Hotel Plaza Carnaval San Juan de Pasto
San Juan de Pasto Hotel Plaza Carnaval Hotel
Plaza Carnaval
Hotel Hotel Plaza Carnaval
Plaza Carnaval San Juan Pasto
Hotel Plaza Carnaval Hotel
Hotel Plaza Carnaval San Juan de Pasto
Hotel Plaza Carnaval Hotel San Juan de Pasto

Hotel Plaza Carnaval Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 71 reviews
Rating 8 - Good. 10 out of 71 reviews
Rating 6 - Okay. 2 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Superb staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!!!!!!!! Everyone here is kind and helpful and makes you feel like mi casa es su casa. 5 stars! Lynn
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

6/10 Okay

OLINTO

Liked: Cleanliness
Average
Don’t count on sleep. The location is hideously noisy. They can’t do much about outdoor noise except invest in double glazing ( do it!) but not enough was done about the dog who locked in a room which would not shut up. Also breakfast was disgusting.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The staff was exceptional at this hotel, always went above and beyond. Breakfast was great, hotel is kept very clean and room was very comfortable. The only small negative is that we were in a corner room and the WiFi was a little spotty. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place kind folks
This hotel is nice, the staff couldnt have been nicer, they offered us snacks and water upon our arrival the room was small but cozy and had everything i need it. I would give this place a 10 for cleanines and kindness of the staff Rick Cardenas . Miami beach
Stayed 1 night in Jan 2023

10/10 Excellent

Fredy, SANFORD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The personal was so friendly and helpful the area was perfect for the event they do what ever possible to please everyone We feel like we were with family

10/10 Excellent

Callahan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern hotel
I stayed at Hotel Plaza Carnaval with my partner for two nights during Carnaval 2022. No complaints at all- very clean, lots of accommodations including free waters and Gatorade. There’s a great almost panoramic view of the city from the terrace where they serve an ample breakfast. The staff gave great recommendations about where to eat, where to go for the carnaval festivities, etc. We ended up staying another night and they were very helpful with accommodating that as well.
Stayed 1 night in Jan 2022

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Dec 2021

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ to the staff at this hotel.
The hotel was located very close to downtown, the service was fantastic I highly recommend this hotel, they really took care of little details like bringing an herbal tea to your room as soon as you came back in for the day. Every morning for breakfast there was different varieties each day which made breakfast very enjoyable. Once again I highly highly recommend this hotel for the attention to details from the staff.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff efficient and friendly - it is also in a great location in centre of town. Rooms are spacious and well equipped.
Stayed 1 night in Sep 2019

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Really nice place, clean
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very classy, accommodating staff. Great formal breakfast served on top of the building with nice views of the city, the volcano and surrounding mountains. Overall comfortable, safe, quiet haven in a busy, hectic neighborhood.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and pleasant. Spacious and comfortable common areas. Comfortable room.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the service was excellent I recommend this hotel
Stayed 2 nights in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel
Amazing experience!!! This is a five stars hotel with a super convenient location!!! Personnel super friendly and professional!!!! This is the place I will stay at again
Stayed 1 night in Jun 2018

10/10 Excellent

wendy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Modern, clean hotel in Pasto with reasonable price
Stayed 1 night in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best luxury hotel in town
So impressed of the hotel and the amazing customer service very professional and extremely friendly Brand new bedrooms in terrific location in downtown they will assist you with all tours needed during your stay
Stayed 1 night in Jun 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, newly built with great views of the plaza. The staff are amazingly helpful and our stay was very pleasant.
Stayed 2 nights in May 2018

6/10 Okay

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but sketchy location
The hotel itself is very clean and new. The challenge is the area where it is located. Dangerous at night. If you are gonna just get in and out by taxi you would be fine.
Stayed 1 night in May 2018

10/10 Excellent

Jim, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb newly built hotel in ideal location
I only stayed one night, but my experience of the place was fabulously positive. The room was spotlessly clean, superbly presented and very comfortable. The staff couldn't have done more for me, especially Sebastian and Jose who went enormously out of my way to help me cross the now very tricky border into Ecuador. This once simple crossing will now take up to 5 hours due to mass Venezuelan migration. Due to their help it took me only 1.5 hours. The hotel will soon have a roof top restaurant which will do justice to the stunning views Pasto has to offer. A superb stay. Thanks guys, and to all the staff there.
Stayed 1 night in Feb 2018

10/10 Excellent

BYRON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel comodo , bien ubicado, limpio y moderno, personal muy amable, lo unico que pediria seria colocar vidrios antiruido para disminuir el sonido exterior, muy buen relacion precio y confort
Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel en Pasto
Excelente opción de alojamiento en Pasto
Stayed 1 night in Jun 2024