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Hotel Alcazar

2.5 star property

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Photo gallery for Hotel Alcazar

Balcony
View from property
Beach nearby, white sand, beach shuttle
Outdoor pool, open 1 PM to 9 PM, sun loungers
Plasma TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle Paseo del Rey, Del restaurante El Timon 150 mts N, San Juan del Sur, 48600
  • San Juan del Sur Beach
    ‪1 min walk‬
  • San Juan del Sur Port
    ‪11 min walk‬
  • Nacascolo Beach
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Alcazar

San Juan del Sur hotel steps from San Juan del Sur Beach
This smoke-free hotel features an outdoor pool, a bar/lounge, and spa services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and express check-in are onsite.
Hotel Alcazar offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This San Juan del Sur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides a beach shuttle and a roundtrip airport shuttle. Onsite self parking is complimentary.

Hotel Alcazar is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 1 PM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Alcazar San Juan del Sur
Hotel Alcazar
Hotel Alcazar San Juan del Sur
Hotel Alcazar Nicaragua/San Juan Del Sur
Hotel Alcazar Hotel
Hotel Alcazar San Juan del Sur
Hotel Alcazar Hotel San Juan del Sur

Hotel Alcazar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 16 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable, helpful
Alfredo and Nelly were super helpful. They arranged rides to and from the airport and to all the activities we wanted. They helped find out cost, reserve trips with guides, coordinate timetables and figure out what we wanted. The rooms were clean and super comfortable and we watched a beautiful beach sunset from our patio daily. The included breakfast was Nicaraguan standard fair: fresh, simple, and delicious. It was lout throughout the weekend with its proximity to nightclubs, but it wasn’t too bad. We slept great while we were there.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at hotel Alcazar! The staff were incredibly helpful and friendly. The hotel has a great view and is close to anything you need! Sad to leave
Stayed 3 nights in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants nearby, staff was very kind.
Stayed 6 nights in Oct 2024

8/10 Good

Blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelers be warned there is a disco across the street that is open till 6 am ,, very loud . Other than that wonderful room and top floor had great view of the beach
Stayed 2 nights in Sep 2024

2/10 Terrible

RJ

Disliked: Staff & service
Lost a diamond ring set. - perdí un par d Anillos
I lost a diamond ring set. I was going to proposed to my girlfriend and when I look for the rings they’re were missing. I called management to file a complaint and they told the housekeeper that cleaned the room has gone to vacation. They said they were going to ask her whenever she gets back. No bueno.
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, quite grand. Nice pool and big room with view out to the beach. Great location, close to everything but very noisy at night due to nightclubs nearby.
Stayed 4 nights in May 2024

10/10 Excellent

Monidipa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, beautiful room and view, excellent staff and breakfast. We were nervous about noise levels as it is across bars and a hostel is right behind, but had no issues at all. Just make sure the balcony doors are closed and AC is on :)
Stayed 4 nights in Apr 2024

8/10 Good

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the balcony view of the ocean, the streets, and the restaurants. Hotel Alcazar was Clean and the staff were friendly and helpful. We did not like the pool temperature. We found it very cold.
Stayed 3 nights in Jan 2024

8/10 Good

Chris

Liked: Staff & service
I recently stayed at this hotel and had a mixed experience. The noise from Club Arribas between 11 PM and 3 AM was brutal; the earplugs provided at check-in hinted at the issue. Additionally, I noticed some stained linen sheets and curtains, but despite these drawbacks, Room 7 was a beautiful choice, especially with its spacious terrace.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. Great views right on the beach
Stayed 2 nights in Jul 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever!
Stayed 2 nights in Sep 2023

10/10 Excellent

Indira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and very helpful! The view of the beach was beautiful!
Stayed 2 nights in Aug 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Marlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Attentive staff. Amazing breakfast! However, reading the reviews prior regard noise was definitely helpful. It’s noisy! Earplugs are a must. But the location was very central so perfect for walking/adventuring around town.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jason, Escazú

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2023

10/10 Excellent

Wilson Renieri Rosales

10/10 Excellent

carl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place, excellent staff. A litttle noisy on the weekends but still great option
Stayed 4 nights in Jul 2022

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel on loud street
The hotel is clean and comfortable, with a view of the beach. While the hotel itself is fine, there's a bar across the street that plays very loud music til 3am. You won't be able to get any sleep.
Stayed 1 night in Feb 2022

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Excellent. Thankyou
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place i love the balcony. Loved the view.
Stayed 2 nights in Jul 2021

10/10 Excellent

Niger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Muy buena opción de hospedaje en frente del mar, excelente atención por parte de todo su personal y sobre todo muy dispuestos a ayudarte en tus requerimientos. Recomendadoooo
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

ST

Traveled with partner
Liked: Staff & service
Although we had a beautiful rooftop suite, to access it you have to walk up several flight of steps. It was extremely loud and the metal rafts on the roof kept me up all night as the wind blew. I’ve stayed here several times and never had issues but this time I found stains on the bedsheets and our shower toiletries were never stocked. I assume the location makes it difficult for housekeeping to reach. In short avoid the rooftop terrace room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

KingDavid, New Jersey , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the middle of everything. All the bars and restaurants is just a few steps away. The hotel grounds and rooms are in excellent condition.
Stayed 2 nights in Jan 2019