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Nuestra Casa

2.5 star property

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
From Moetti Intersect 1 Block N and 1E, In Front of Violetta Chamorro's House, San Juan del Sur, Rivas
  • San Juan del Sur Beach
    ‪2 min walk‬
  • San Juan del Sur Port
    ‪12 min walk‬
  • Nacascolo Beach
    ‪12 min drive‬

Room options

View all photos for Comfort Room, 1 Bedroom, Private Bathroom, Ground Floor

Comfort Room, 1 Bedroom, Private Bathroom, Ground Floor | Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Bedroom, Private Bathroom, Ground Floor

  • 150 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, City View

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, City View | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, City View

  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, 1 Bedroom, Private Bathroom, Partial Ocean View

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Partial Ocean View | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Signature Studio Suite, 1 Bedroom, Balcony, Ocean View

Signature Studio Suite, 1 Bedroom, Balcony, Ocean View | Individually decorated, individually furnished, desk, laptop workspace

Signature Studio Suite, 1 Bedroom, Balcony, Ocean View

  • 250 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Nuestra Casa

San Juan del Sur guest house steps from San Juan del Sur Beach
This smoke-free guesthouse features an outdoor pool, a fitness center, and a rooftop terrace. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Nuestra Casa offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. These individually decorated and furnished accommodations include desks. This San Juan del Sur guesthouse provides complimentary wired and wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Nuestra Casa features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly guesthouse also offers a rooftop terrace, spa services, and tour/ticket assistance. Complimentary self parking is available on site.

Nuestra Casa is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Nuestra Casa B&B San Juan del Sur
Nuestra Casa B&B
Nuestra Casa San Juan del Sur
Nuestra Casa Guesthouse
Nuestra Casa San Juan del Sur
Nuestra Casa Guesthouse San Juan del Sur

Nuestra Casa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities, room comfort
*BE CAREFUL IF YOU ARE CHECKING IN AT NIGHT*
To be honest I did not want to write this review but I cant! Its too much! I booked this hotel because it said only they have reception 24/7 and I called and made sure too and they said I can check in at 1 at night. I drove with a taxi 2.5 hours here, got there at 1AM at night and nobody was there!! Spent 30 minutes calling nobody answers!! And I was outside and it was raining bad!! So imagine I started looking for a place to stay at 1AM at night, And I got lucky to find one after 1 hour search in the rain!! Next day in the morning I went back to the hotel and told the lady what happened, looked at me like I was lying and called her manager, so they ended up refunding me the first night and checked me in, to be honest I am pissed because they gave me the attitude like I was lying saying the bodyguard is here all night, even after showing them the unanswered calls I made, right I got back the money for the first night but an apology is minimum but all I got was an attitude no apology, to be honest they should have just gave me the rest of the nights free for what I went through!! I will not remove this review till they refund me for everything it was terrible!! On top of that I had a separate reservation for another 2 more nights (I booked same room type) and the lady was like "well we need to move you to a different room because thats what it shows in my calendar", what??? Its terrible! Added pics of the unanswered calls 1 at night!!
Stayed 2 nights in Dec 2024

8/10 Good

Dieter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There is a tower in which you can view the ocean , mountains and surrounding areas . Really kool !!
Stayed 3 nights in Dec 2024

8/10 Good

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Overall excellent, great people, great location!
Stayed 1 night in Dec 2024

4/10 Poor

Petr

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud (noise) location…
Stayed 2 nights in Nov 2024

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one-night stay AC was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well
Stayed 1 night in May 2024

8/10 Good

MARIANELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Julio, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was great
Stayed 1 night in May 2024

10/10 Excellent

Broden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 9 days and have no complaints. Quiet at night, yet only a block from the action. 24hr security and daily breakfast by the pool.
Stayed 5 nights in Apr 2024

6/10 Okay

Elida

Traveled with family
Disliked: Staff & service, amenities
The fact that no cleaning was done we slept in the same sheet for our two-night stay no additional toilet paper was provided. I was a bit disappointed the stuff was nice but I don't know how this is run by the manager or property manager.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Nice pool
Stayed 2 nights in Mar 2024

10/10 Excellent

Mathieu

Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep in mind this property is in a residential area. Neighbor had a barking dog... at night :( It was very close to the beach and the "business" area. You can walk to everything you need.
Stayed 9 nights in Jan 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for SJDS!
We had a great visit staying at Nuestra Casa. The hotel is small, which kept things quiet, and the vibe was friendly with other hotel guests. The breakfast was HUGE compared to other hotels and the AC was strong in the rooms. Overall clean, simple rooms. The pool was a reprieve from the hot temps. The hill up to the hotel was steep but manageable on foot (short distance). Would return for another stay.
Stayed 4 nights in Jan 2024

6/10 Okay

wesley

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Price and proximity to the beach. You get what you pay for.
Stayed 3 nights in Dec 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, staff were wonderful, the cooked to order included breakfast was great. The location is very walkable to everything if you are healthy, unfortunately I'm not, so because it is on a steep hill and the heat/humidity, I required a taxi every time coming or going. I wish this had been disclosed because I ended up spending more time at home than planned. There is no hand rail for entering/exiting the swimming pool which is dangerous, the concrete floors are very slippery when wet, I had a lot of difficulty and was very grateful when the security man helped me a few times.
Stayed 2 nights in Nov 2023

10/10 Excellent

Calvin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service. Sister property is also great. Food is excellent.
Stayed 2 nights in Jun 2023

8/10 Good

Aliagny

Stayed 1 night in Apr 2023

8/10 Good

Kim

Stayed 1 night in Mar 2023

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the top floor room with a balcony & view of the ocean. It had a great bed. The breakfasts were very nice. Unfortunately, there was no hot water on the morning that we were checking out. That may have been citywide.
Stayed 2 nights in Jan 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located to town but extremely quiet. It seemed it was set up for more seasoned and mature travelers. We will come back again.
Stayed 2 nights in Jan 2023

8/10 Good

Melissa

Traveled with group
Liked: Staff & service, amenities
We stayed 2 nights here. It is like a small hotel, apparently a sister hotel to Casa Oro. The location was nice and slightly off the business of the restaurants but only a short 5 min walk to all amenities. Staff only spoke Spanish but some English. We were the only guests when we went and there was always someone available for help or questions in the main area. We loved being only a few minutes from the beach, shops and restaurants. The area felt very safe and secure. Our only issue was we had many bugs in our room. We didn’t know if this was expected but we had ants everywhere including in the sheets and bedding. Just something to keep in mind if you’re a bit squeamish. Otherwise the staff was lovely and accommodating during our stay.

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent and breakfast was wonderful!
Stayed 3 nights in Aug 2022

4/10 Poor

Claus, Sacramento

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2022