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AC Hotel by Marriott San Juan Condado

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Outdoor pool
Property amenity
Lunch and dinner served, Spanish cuisine
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    9 min walk
  • The Place
    1 min walk
  • Hato Rey Station
    7 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Room, 2 Queen Beds, Balcony (Hearing Accessible) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property

Hilton Garden Inn San Juan Condado

Pool
Hot Tub
Spa
Free WiFi
4.4 out of 5, Excellent, (537)
The price is $274
per night
$337 total
includes taxes & fees
Jan 8 - Jan 9
Hilton Garden Inn San Juan Condado

About this property

AC Hotel by Marriott San Juan Condado

Hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott San Juan Condado features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 3195 square feet (297 square meters) include conference space. This eco-certified hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

AC Hotel by Marriott San Juan Condado is a smoke-free property.

La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 647 out of 1131 reviews" "
Rating 8 - Good. 231 out of 1131 reviews" "
Rating 6 - Okay. 132 out of 1131 reviews" "
Rating 4 - Poor. 60 out of 1131 reviews" "
Rating 2 - Terrible. 61 out of 1131 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Stayed 4 nights in Sep 2024

10/10 Excellent

Debrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was so accommodating and let us check in very early due To a very early arrival time! They also gave great recommendations for food and activities around the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, quiet and beautiful with a nice roof top pool and bar. Also the balcony size is a nice size.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Sep 2024

8/10 Good

Darris

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 3 nights in Sep 2024

10/10 Excellent

Shakita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool. Food in the area is amazing. Staff was very friendly, patient & informative!
Stayed 5 nights in Sep 2024

10/10 Excellent

Zarian

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely come back everytime
Stayed 2 nights in Sep 2024

10/10 Excellent

Minel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Puerto Rico and I pick the perfect stay in condado . Great service , clean hotel and easy access to everything around . Best expedience and decision!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Sep 2024

8/10 Good

LaShanda

Traveled with family
We did not get the room we traveled and paid for the first night. The second day was wasted waiting for our room to be cleaned so we could move. The staff did handle the situation to the best of their ability. The pool was disgusting, there were all kinds of trash and debris in the pool and surrounding area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timeka R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. My only issue was my toliet wasn't stable, it rocked a little bit
Stayed 4 nights in Sep 2024

10/10 Excellent

Rakson, Miami

Stayed 2 nights in Aug 2024

10/10 Excellent

Dane

Stayed 4 nights in Aug 2024

10/10 Excellent

Dyese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

dora

Stayed 2 nights in Apr 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Keshawna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Yexadira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

BENJAMIN

Traveled with partner
Liked: Amenities
I loved this hotel, the staff were very friendly, helpful. The hotel is very clean. I Highly recommended.
Stayed 4 nights in Sep 2024

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean however the phone and TV were broken. The coffee maker had dust on it. I think maybe because it was a last min reservation that I booked with a balcony, they gave me what they had. And the balcony was right next to the parking garage roof with a very high wall, so not what I expected. Was hoping for a better view of anything, either the city or the water. It was clean however, and the staff was nice. But I wouldn’t stay here again, not for hefty price tag. Oh they also charged me for parking as well as a resort fee. Both adding to the bill. While giving me a small credit to use for the very expensive $20 drinks at their bar and restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Richelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend fun at the hotel with dj
Stayed 3 nights in Aug 2024

6/10 Okay

Marlyne

Liked: Cleanliness, staff & service
Overall my stay was good. Nice large room. Front desk was polite but pool area could use some updating and the pool staff wasn’t very friendly. The was a lack of urgency, long wait for food ordered at the pool. Lots of food options in the area but overall it’s still a nice place to stay
Stayed 4 nights in Aug 2024