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AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Property amenity
Lunch and dinner served, Spanish cuisine
Outdoor pool
Suite, 1 Bedroom, Non Smoking, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Pan American Pier
    ‪5 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Condado Beach
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (688)
The price is $234
per night
$293 total
includes taxes & fees
Apr 8 - Apr 9
Hilton Garden Inn San Juan Condado

About this property

AC Hotel by Marriott San Juan Condado

Hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott San Juan Condado features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 3195 square feet (297 square meters) include conference space. This eco-certified hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

AC Hotel by Marriott San Juan Condado is a smoke-free property.

La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 648 out of 1149 reviews
Rating 8 - Good. 242 out of 1149 reviews
Rating 6 - Okay. 131 out of 1149 reviews
Rating 4 - Poor. 64 out of 1149 reviews
Rating 2 - Terrible. 64 out of 1149 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay hope to see y’all again <3
Stayed 4 nights in Dec 2024

4/10 Poor

Kiera

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For starters expedia left me hanging after providing me a receipt of the wrong price per night. The hotel staff were not friendly, welcoming or helpful. I couldn't get room service or had an issue with having to complain that they never showed for 3 days in a row. The food at the hotel was not good and everything was overpriced. I had to contact corporate. Theres also no closet space
Stayed 6 nights in Dec 2024

10/10 Excellent

Oiknelly

Stayed 1 night in Dec 2024

10/10 Excellent

Edna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excelente. The attention, the food. The location was perfect to get to the other places of interest. The accomadation of the room, adecuate space.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Dec 2024

2/10 Terrible

JENEL

Stayed 2 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great amenities. Our family had one of the 1br suites, and it worked out perfectly! The beach being a few blocks away wasn’t a concern. Would stay there again.
Stayed 5 nights in Nov 2024

2/10 Terrible

Ariel

The reservation was canceled do to hotel was overbooked
Stayed 1 night in Nov 2024

6/10 Okay

Aryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this hotel. Clean and quiet hotel. The room was specious. There is a $45 “resort fee” that is not really worth it. You are allowed a daily $45 restaurant credit that is for overpriced food and to me, it was not a great deal. Other than that, it was great stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Niesha

Liked: Cleanliness, amenities
Very convenient
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
One more reason I'll choose to book elsewhere
I stayed at the hotel 20+ years ago when it was a Radisson hotel. Now that it is a member of Marriott, it was underwhelming. The only really nice thing was the rooftop pool (because there's no space around the building (parking and two streets occupy the surrounding area. The "beach" is a walk away (The Condado Stellaris has both an outside pool AND is on Condado beach). I had attempted to book the Stellaris, but somewhere mid-process it changed to the AC Marriott Condado and I didn't notice that until trying to check in at the Stellaris. The room was "OK" if you don't mind the sink IN the room. Fine for a single or a couple who are "more than traveling companions/friends". I need access to a sink IN the bathroom and, had I been traveling with somebody, it would acceptable. The $45 a day resort fee, "offset" by the offer to apply a "credit" of $45 a day EITHER to lunch or dinner, but ONLY ONE, really tempts the client to take the deal. However, the menu is overpriced for what one gets and is definitely not "Marriott" quality. For $45 one could get one main course and a drink before the meal would jump to $60 PER PERSON. I made my plans at the last moment so blame myself for not concentrating on the whole name of the property after searching for the Marriott Resort and Stellaris Casino and not noticing the change mid-search. It had been several years since last visiting San Juan so that was part of the problem - there were not two Marriotts in Condado. I'll book otherwise.
Stayed 3 nights in Nov 2024

8/10 Good

ShaNeal

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS!!!
Bad case of bed bugs
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puppies vacation
Lovely vacation with my two four legged daughters. Great location!!
Stayed 5 nights in Nov 2024

6/10 Okay

Quana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice property and was recently renovated. Staff was very friendly and amenities were very nice. Not on the beach but in a very good area surrounded by restaurants bars and shops.
Stayed 4 nights in Nov 2024

2/10 Terrible

JENEL

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor service
Stayed 3 nights in Nov 2024

10/10 Excellent

Alize

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great just great
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, recomended.
Stayed 2 nights in Nov 2024