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Acacia Boutique Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Boutique Hotel

Outdoor pool
Lobby sitting area
On the beach, white sand
Outdoor pool
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Playa Ocean Park
    7 min walk
  • Niche
    1 min walk
  • Hato Rey Station
    10 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    14 min drive

Room options

View all photos for Best Available Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | In-room safe, blackout drapes, soundproofing, iron/ironing board

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

In-room safe, blackout drapes, soundproofing, iron/ironing board

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | In-room safe, blackout drapes, soundproofing, iron/ironing board

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Double

  • Sleeps 4
  • 2 Double Beds

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The price is $123
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$141 total
includes taxes & fees
Jan 3 - Jan 4
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About this property

Acacia Boutique Hotel

3-star hotel in Santurce
This hotel features an outdoor pool, a spa tub, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 26-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acacia Boutique Hotel features an outdoor pool and a spa tub. Wireless Internet access is complimentary. Event facilities measuring 592 square feet (55 square meters) include conference space. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Guests can use the outdoor pool at a partner property.

Acacia Boutique Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 345 out of 1003 reviews" "
Rating 8 - Good. 202 out of 1003 reviews" "
Rating 6 - Okay. 162 out of 1003 reviews" "
Rating 4 - Poor. 111 out of 1003 reviews" "
Rating 2 - Terrible. 183 out of 1003 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

raekwon

Business traveler
Liked: Amenities, property conditions & facilities
The safe didn't work in my room 305 it needs to be fixed however everything else was fine
Stayed 4 nights in Sep 2024

10/10 Excellent

Rada

Stayed 1 night in Sep 2024

6/10 Okay

Amy

Stayed 5 nights in Aug 2024

6/10 Okay

Gaby

Traveled with partner
Liked: Cleanliness, staff & service
Loved the heated pool. But furniture at room were worn out.
Stayed 1 night in Sep 2024

8/10 Good

Marcus westley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a restaurant the niche , very good vibes and pool , hot tub and cold pool next door at there sister hotel .. easy way out of the city ! We left everyday and came back , car is a must from here or $$$ for Uber .. will be back to Puerto Rico again !
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Front desk guys amazong and welcoming as always goind above an beyond
Stayed 1 night in Sep 2024

6/10 Okay

Orquidea

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The hotel i cute very cozy, But for my taste it smelled really unpleasant it smelled like everything wasnt fully dried like wet, humid with a mixture of cleaning supplies... bathroom shower had a leak it dripped all night. I am unsure but i feel like the bed aheeta werent clean my kids said they felt like they're was bed bugs they were itchy. Includint myself... the location is convenient and close to the SJU airport.
Stayed 1 night in Sep 2024

2/10 Terrible

Betzaida

Disliked: Cleanliness, staff & service, property conditions & facilities
The Full Standard room is not the same as the one illustrated in the photos on the Expedia platform (misleading advertisement). It is much smaller, like for a single person. The bed was stained and had hair on it. The floor was full of dust, you couldn't walk barefoot. They were never cleaning, much less changing the sheets and towels. When I went to notify the front desk, the person in charge gave me sheets and towels so I could change them. The sheets he gave me were also stained and when I went to notify him he was not at his workplace. So another guest told me where the sheets were and I went to look for clean sheets since there was no one to take care of me. The air conditioning turns off for a couple of hours and then comes back on. The fan can't hold any more dust. The place has no parking and it is impossible to get a nearby parking space.
Stayed 2 nights in Aug 2024

8/10 Good

Eunice

Business traveler, Traveled with family
No parking
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Our flight got delayed and we notified them of the delay got to the hotel and nobody was there to check us in so we were on the street all night no vending machine no refrigerator or microwave no parking had to park 5 blocks away
Stayed 4 nights in Aug 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
THERE IS NO OCEAN VIEW. THEY LIE. EXPEDIA WONT REFUND YOU EITHER. STAY AWAY.
Stayed 7 nights in Aug 2024

10/10 Excellent

Desire

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff not friendly, room are too small, my room left with 1 hanger, a broken chiller fridge and a small dressing chair. toilet flashing system broken.
Stayed 4 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice overall. It's very cute and quiet, the pool was too hot to ever get in. Not sure if it was heated but too hot for my liking.
Stayed 5 nights in Aug 2024

6/10 Okay

Markesha

Traveled with family and small children
Disliked: Amenities
This property has NO parking at all. Hotel rooms very small. Daily rate is way over priced. Rate should be no more than $80.00. I wouldn’t stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Jervina

Liked: Cleanliness, staff & service, property conditions & facilities
We had an emergency and suddenly needed a different hotel. The staff were helpful in helping my family and I settle in. And the restaurant…… BEST PANCAKES EVER!!!!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Aug 2024

8/10 Good

Shandalyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ROOM WAS CLEAN, STAFF WAS NICE , ROOMS DIDNT HAVE PHONES SO YOU NEEDED TO WALK DOWN TO FRONT DESK FOR NEEDS, NO MICROWAVE TO WARM FOOD , BUT OVERALL I WOULD STAY AGAIN AND RECCOMMEND .
Stayed 4 nights in Aug 2024

8/10 Good

Angel, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the unique old classic look that it has . It makes you feel at home and more personal space than a regular hotel. I didnt get to try the jacuzzi but it look amazing and cozy . It was a really good vibe !
Stayed 1 night in Jul 2024

2/10 Terrible

Ting

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neither Expedia nor Acacia honored the cancellation charge of one (1) evening 13June as my son and I traveled to El Yunque instead of staying at Acacia. I had called well in advance of the several deadline (and before midnight). Also, the room provided by Acacia on 12June was not an ocean view as I had requested and booked from Expedia. Upon discussing with the front-desk personnel, it was stated that Expedia determines which rooms are ocean and the room they provided me on 12June had been "approved" by Expedia. I spent several hours chatting with Expedia via Expedia's chat feature and nothing was resolved. To-date, I still have neither received a refund for the 13June non-stay nor money back for the non-ocean view room. Highly disappointed in both Expedia and Acacia. I will most likely not use Expedia now for my next trip of Camino de Santiago.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very unique property and is like living it the past. Really like the wrap around balcony on unit 302 which has partial views of the beach. Room/bed comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Shayla

Traveled with partner
Very nice clean would stay here again
Stayed 4 nights in Jul 2024

2/10 Terrible

Nilsa, Atlantic City

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Waited 15 min for someone to shoe up to check me in. No towels in room. Mold in bathroom . No tv worst experience ever
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Very cute and cozy hotel staff was so accommodating and friendly will definitely return
Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024