See all properties

Acacia Boutique Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Acacia Boutique Hotel

Outdoor pool
Outdoor pool
On the beach, white sand
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Condado Beach
    ‪10 min drive‬

Room options

View all photos for Best Available Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | In-room safe, blackout drapes, soundproofing, iron/ironing board

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

In-room safe, blackout drapes, soundproofing, iron/ironing board

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | In-room safe, blackout drapes, soundproofing, iron/ironing board

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Double

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

At Wind Chimes Boutique Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1123)
The price is $149
per night
$170 total
includes taxes & fees
Apr 11 - Apr 12
At Wind Chimes Boutique Hotel

About this property

Acacia Boutique Hotel

3-star hotel in Santurce
This hotel features an outdoor pool, a hot tub, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 26-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acacia Boutique Hotel features an outdoor pool and a hot tub. Wireless Internet access is complimentary. Event facilities measuring 592 square feet (55 square meters) include conference space. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Guests can use the outdoor pool at a partner property.

Acacia Boutique Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 376 out of 1090 reviews
Rating 8 - Good. 236 out of 1090 reviews
Rating 6 - Okay. 174 out of 1090 reviews
Rating 4 - Poor. 116 out of 1090 reviews
Rating 2 - Terrible. 188 out of 1090 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Luvely

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking the people who own the hotel is very rude and disrespectful! Never again also they don’t have no refrigerator no ice machine no nothing
Stayed 3 nights in Dec 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2024

2/10 Terrible

Karen

Stayed 7 nights in Nov 2024

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were so happy with our room. We had a little veranda with a couple of chairs on it that I could sit out on and enjoy my morning coffee. The shower water pressure was good and the temperature was hot even after one other shower. There was always staff at the front when I needed to ask for an extra towel, tp, or a pen. Staff were always friendly and helpful. The pool sized hot tub was a really neat feature that we enjoyed, as well. Would definitely recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

jane

Stayed 3 nights in Dec 2024

6/10 Okay

Christina

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Be prepared to walk everywhere. This is the first vacation that I left feeling like I need another vacation. No PARKING NO ELEVATORS rooms outside and up stairs. We had to park 2 to 3 blocks away and it some days took an hour of circling just to find that. This is NOT beach front. You can somewhat see the water but there is another hotel right in front of you. The money I paid for this I could’ve easily stayed somewhere better. Oh you also have to walk to another hotel to use their pool if you want to go swimming. It’s a block up the road too. We averaged 5 miles a day. We had to walk to get our food every day bc there was no point in moving the car. If you’re going to uber everywhere you should be good. But that gets expensive. The hot tub is nice but it was really too hot to enjoy most days. There was black mold and rust all in our bathroom. And items left from past visitors left behind in the shower. (Makes you wonder how well they actually cleaned it) now we only had issues with one particular staff member there. But speaking with the other guest they all had the same issues with her. (Dark hair younger girl) all the others were beyond friendly and catering. OMG the bed was beyond HARD. We didn’t get not one good night of sleep. Hands down the worst bed I’ve ever had to sleep in. We would’ve been better off sleeping on the floor. But I will say after speaking with some guest their beds were not this bad, lucky them!! In closing i enjoyed my time in PR but would never reco
Stayed 7 nights in Dec 2024

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly managers like Daniel and Betsy gave our stay a personalized touch. Combined with the scenic hot oool and the general ambience made for a great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jabari James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely have fallen in love with this gem, i know it's cliche and i should explore other places next time and i will... but this was me and my partner's first time in Puerto Rico as 20 year olds and this hotel was the most relaxing like comfy, home vibe you probably could have found on the island. I mean the huge pool/hot-tub in its self was so relaxing. We were in there every single night. It's super close to everything, La Placita, Old San Juan our new favorite spots such as Tijuana's Bar and Grill, Fillies and Tresbe. Very Close Emergency Room incase of emergencies. Ocean can be seen from really any room on the property, Granted the WIFI wasn't the greatest but honestly if you come to PR needing to be constantly glued to your phone, i wouldn't come here go somewhere like florida or something. That ruins the whole point of being here. I loved Acacia and this area of San Juan i honestly don't wanna go anywhere else next time we come back. My favorite spot, staff are amazing as well. This is a gem spot in paradise on the beautiful island of Puerto Rico.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my visit and stay here!! Highly recommend this authentic experience I felt this place was more home like and quiet relaxing over a major hotel! Definitely recommend better mini fridges 😊
Stayed 4 nights in Dec 2024

6/10 Okay

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet nice and relaxing staff was cool however my WiFi sucked didn’t have tv for 3 out of 5 of my days there and I had to park 3-4 blocks away sometimes bc they offer none and parking is just ridiculous but overall I enjoyed Puerto Rico
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesse

Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, great location, loved the room
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming environment and has a restaurant
Stayed 1 night in Nov 2024

2/10 Terrible

Brent

Traveled with partner
Disliked: Amenities
I was not able to get the room that I reserved because it wasn’t available. I was told to follow up with Expedia to dispute. The room was not cleaned well. The toilet had a ring of dirt it it. The patio was dirty. The patio chair was split in the middle. They did not leave any towels in the room. When we requested we were given a dirty towel or a very stained towel. We later got more towels later in the night. The place appears to be secure but back gate remains cracked open throughout the day. We stayed 5 days and no one came to refresh towels or clean our room. The shower was either boiling hot or too cold because of knob. Shower spray all over the place because of hard water in shower head needs to be cleaned out. Our first night there someone opened the door to our room because someone in the front desk booked our room to them because front desk said it showed available. I can go on and on about this place that has so much potentials but need new management. Needless to say we were very disappointed. Don’t waste your money
Stayed 4 nights in Nov 2024

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all will stay again. Just need to add more towels to inventory.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, parking was pretty bad.
Stayed 3 nights in Nov 2024

2/10 Terrible

Alex

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While checking in it took me over 10 minutes to get into the property the front door was closed, check in was fast but after the first day there when I asked for some clean towels the lady that checked me in told me she didn’t have fresh towels, then she said by the night she will have towels. So me and my fiancé went out for dinner and upon returning when I approached the front desk I was told by the same lady that their was no one there that does house keeping so unfortunately I had to go out and buy 2 towels for me and my fiancé. Also a big red flag about the property is that the key to enter the front door of the hotel is the same key to the room, if you really think about it everyone in the hotel has the same key and that means that it’s one key to all the rooms and front door. That is unsafe for people with family’s or traveling alone. And the safe we had in the room was damaged but they still left it there.

10/10 Excellent

Sheila

Stayed 1 night in Oct 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Alexis, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It is gorgeous and conveniently located. The pool and decor were perfect! Although they don't have parking, you can park on the road if there isn't a yellow curb so we were able to park for free but had to walk about 3 blocks each time. They give you a room key that also lays you into the front door of the hotel if not you have to be buzzed in so that added extra security. It was quiet and the ac worked great. There was not an elevator and we were on the 3rd floor and the partial ocean view from the balcony was only visible in daylight but it was easy access to the gorgeous beach.
Stayed 6 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Oct 2024

10/10 Excellent

jennifer

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel is the BEST! He helped me withe everything from my pet, to mocinf ro another hotel- and gwtting a room aftwe my flight was cancelled and i had aleeady checked out! The whole staff was super helpful and really added to the ambiance. Will definitelybe staying again! Jope the heater is fixed i the pool next time.
Stayed 1 night in Nov 2024

6/10 Okay

Guissepe

Liked: Staff & service
Stayed 1 night in Nov 2024