See all properties

Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Exterior
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 24.56 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
$206
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Place, Pan American Pier
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,120 reviews
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 388 square feet (36 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Reviews

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 679 reviews
Rating 8 - Good. 164 out of 679 reviews
Rating 6 - Okay. 81 out of 679 reviews
Rating 4 - Poor. 34 out of 679 reviews
Rating 2 - Terrible. 27 out of 679 reviews

Reviews

4/10 Poor

Madeline

Liked: Cleanliness, staff & service
What I liked was that the hotel is located in a centralized arrea within walking distance of beach, stores and restaurants, and the people that worked there were very nice. What I did not like was how things were handled and did not communicate with me in regard to having parties in the Penthouse when your room is right below the Penthouse and you have to endure 4 and half hours of music and no one tells you or no mentions this. It was not mentioned on your application when you're booking your trip. Also, the rooms are very small good for 2 people not 3 and could use an upgrade.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, bien ubicado, muy limpo, buen servicio
Stayed 2 nights in Jun 2025

8/10 Good

Luis, Bogota

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is awesome. Beach club is basic but it is well located and close to a restaurant and bar right at the beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lazaro Rafael

Stayed 2 nights in Jun 2025

8/10 Good

Myrna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were attentive to inquries. The pool area needs an attendent. The floor area was often very wet and slippery. The down comforter that is placed between sheets in the room needed to be washed. They need to come up with an actual duvet that can be washed and covers the comforter completely. The windows at the restaurant need to be cleaned. The rat trap that is visible on the exterior near the restaurant is a real turnoff for going to the restaurant.
Stayed 6 nights in Jun 2025

10/10 Excellent

DOLORES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellente!!! Te lo dice alguien que es local.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, room comfort

Worst hotel experience EVER!

Had the penthouse arrived at checkin at 4 room was not ready until 5. Got to the room it smelled horrible like they used old mop water. Room Service stole my apple watch and management claims they cant do anything about stolen items because they have a rule that protects their housekeepers. DO NOT stay here they only person that works there that had manners and was so sweet was Fransisco. Place is trash and has dishonest employees working here.
Stayed 4 nights in Jun 2025

8/10 Good

darilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly informative and helpful. Housekeeping could be a little better. Like replacing the towels and some of our pillows had a foul order, like when you wash it and do not let it fully dry. We also didn't receive housekeeping on one of the days. We did not inform them of this as we spent little time during the day at the hotel so we didnt really allow them to fix the issue. The convenience of the location and the awesome ocean views were my favorite things about the hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul

Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The breakfast buffet only allows one cup of juice or one cup of coffee. The breakfast was terrible, hard bacon and mediocre food. Not a good variety.
Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Traveled with family
It was convenient to beach. Area around hotel was very loud
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quiet around hotel at all after about 8pm the streets are bumper to bumper and horns are honking and music is blaring
Stayed 7 nights in Jun 2025

8/10 Good

Yashida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the activities around and close to the hotel. Loved the environment and the view. Will definitely stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

DELORES

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were friendly , polite and helpful Emmanuel was super helpful and the restaurant staff were friendly helpful super nice especially Ms. Sanchez made arrangement for our family dinner and promises was kept the morning staffs was polite Night Staff Gia was phenomenal she made our family dinner night fabulous Our orders were delicious and on point everyone were happy Thanks
Stayed 4 nights in Jun 2025

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was good, the staff was excellent except for house keeping they need better attitude and better work ethics. In the dining area they was excellent especially GIA she was phenomenal, she should be a keeper in your business.
Stayed 4 nights in Jun 2025

10/10 Excellent

DAMARIS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent place
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to the beach with an amazing staff that took care of all of our needs. Minutes from La Placita and Old San Juan. Make sure to take advantage of all the amenities offered. My daughter and I enjoyed riding around on the bikes they provided. Also the 24hr pool was perfect for those late night swims. Overall a great place to be during your Puerto Rico vacation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Clean Staff was very nice
Stayed 6 nights in Jun 2025

8/10 Good

Netsanet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
10/10 recommend this place!
Stayed 6 nights in Jun 2025

10/10 Excellent

Safa

Stayed 3 nights in Jun 2025

8/10 Good

Tiep T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back next time
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
We had a blast. Hotel location was perfect. Everything was super clean
Stayed 6 nights in Jun 2025

8/10 Good

Keshun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very comfortable! The walgreeens right across the street was top Tier! The restaurant was a little Pricey, other than that, the stay was very relaxing. I loved that the beach was a 2 min walk!
Stayed 3 nights in Jun 2025