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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Point of interest
Breakfast, lunch, dinner served; Cuban cuisine
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (688)
The price is $375
per night
$447 total
includes taxes & fees
Apr 12 - Apr 13
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 388 square feet (36 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 22.42 for adults and USD 10.47 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 185 out of 350 reviews
Rating 8 - Good. 84 out of 350 reviews
Rating 6 - Okay. 46 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 15 out of 350 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family place.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Luz

Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, a un bloque de la playa
Stayed 3 nights in Dec 2024

8/10 Good

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Ashley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Our check in and check out experience were awful. The desk agent at check in let us stand there for 10 minutes without acknowledging us at all, not even a glance up or smile or "I'll be right with you" but chatting up the servers, housekeepers, etc. finally when I walked over to ask if anyone would be able to help us, he said the computer was booting up. Upon check out, we asked the desk agent if they could call us a taxi to take us to the airport since there were none up front, he called someone and said it'd be about 10 minutes so we thanked him and sat and waited. When the taxi driver pulled up, he ran in, gave something to the desk agent that had called him and then proceeded to charge us double what we had paid to go from the airport to the hotel. Terrible look for your hotel to have desk agents receiving kickbacks to take advantage of travelers.
Stayed 5 nights in Dec 2024

8/10 Good

Marisa

Stayed 3 nights in Aug 2024

10/10 Excellent

KELLY

Stayed 3 nights in Dec 2024

8/10 Good

Loaiza

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good hot tub and pool open 24hrs excellent!
Stayed 3 nights in Dec 2024

6/10 Okay

Manesh

Traveled with family
Disliked: Amenities
Service was bad, room allocated was not cleaned, they had to move us to another room. Ran out of toiletries. Although the place is located conveniently.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristy

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Chrisan

Stayed 1 night in Nov 2024

10/10 Excellent

Daria, Rego park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing just wish the restaurant was open but everyone was friendly and my room was clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jose M Vargas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Accesible and easy to find. Nice and spacious rooms.
Stayed 1 night in Dec 2024

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

humberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Dec 2024

8/10 Good

Alana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jackson Olive

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Building seems very old. The frames of doors and shelves in the rooms were barely attached even the shampoo bottle attached to the wall in the bathroom just unstuck itself and just exposed holes in the wall. We just let these things go as we were vacationing. Front desk lady wasn’t rude outeight but was not at all customer friendly and seemed to just hate being there herself.
Stayed 3 nights in Dec 2024

10/10 Excellent

Talisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

SHELBY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well maintained hotel, rooms and amenities are nice and modern. Staff very kind and professional. Great location for the beach and conveniently in front of Walgreens.
Stayed 2 nights in Dec 2024

4/10 Poor

Perry

Traveled with partner
Disliked: Cleanliness, staff & service
The room was not clean as it should be. No attention to detail. No service at this location at all. No one to help load and unload your belongings (bell hop). No cleaning. Lucky to just get the trash taken out and fresh towels. Staff seems to be bothered by the guest. Not a good feeling. Will not revisit.
Stayed 4 nights in Nov 2024

8/10 Good

Virgil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024