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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Property preview
Exterior
Daily buffet breakfast (USD 24.56 per person)
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
$206
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Place, Pan American Pier
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 388 square feet (36 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Reviews

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 701 reviews
Rating 8 - Good. 166 out of 701 reviews
Rating 6 - Okay. 81 out of 701 reviews
Rating 4 - Poor. 36 out of 701 reviews
Rating 2 - Terrible. 29 out of 701 reviews

Reviews

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in San Juan Condado area, close to everything at a walking distance, great food options, one block away from the best beach in Condado with hotel reserved area with lounge chairs and umbrellas for a nice relaxing time at the beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaliyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was literally amazing. We were only a few minutes away from the beach and all the bars were able to be walked to. The pharmacy was right across the street which was very convenient
This was the cafe right downstairs
Condado beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Keily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff they were super friendly and helpful
Stayed 5 nights in Jul 2025

8/10 Good

Dizly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito,personal agradable y la bienvenida fue excelente.
Stayed 1 night in Jul 2025

6/10 Okay

Trevancia

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Stay was good. Lots of good eateries in the area and beach in walking distance. Lots of construction going on in the area so it was pretty noisy
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again. Smaller property but very clean. Very helpful and welcoming staff. Nice pool and nicer spa. Nice beach accommodations as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Norwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our staying with and excellent staff, customer oriented and friendly
Stayed 8 nights in Jul 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location and we will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Thea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at condado palm inn everytime we come to PR. It’s very nice, clean, convenient and the staff are exceptional.
Stayed 7 nights in Jul 2025

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So I stayed here twice. Originally booked partial ocean view. Wonderful 2-bed room nice view but nearby construction if that matters to you. Stayed again after a a flight delay in the other tower. It was not in the same decoration tones. Like three star versus four star for the other room. Still a great experience with a chocolate themed restaurant downstairs. Pool and large hot tub. Really close to the beach. The free beach chairs are not right in front of the beach I suggest you walk down the street and find the brown umbrellas in front of Tryst. Convenient location right across the street from a 24-hour Walgreens.
Stayed 1 night in Mar 2025

10/10 Excellent

jose m, BERGENFIELD

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Young, Hip, Party vibes

It was hip and clean and had nice amenities. It would have been nice to had either parking or breakfast included for the "resort fee". The cabanas included was nice even though it's 2 blocks away from the hotel. My only complaints are AC wasn't able to be adjusted, we were freezing! Pool being 24 hours seems like a liability. It's definitely a party hotel. We were woken between 4 and 6am by party people in the pool. Shower by pool wasnt working so there wasn't a place to wash sand off after the beach.
Stayed 1 night in Jul 2025

8/10 Good

Waldemar Riefkohl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First night the door latch got engaged by itself and couldn’t get in room. Requested linen for the sofa bed and they only gave us a bed spread and a pillow. Room looked clean. Staff was nice. Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The room was very clean and comfortable, and the staff at the front desk were extremely friendly and welcoming. Overall, it was a very nice place to stay, I would definitely come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Dalexza, Hoboken

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel close by everything
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Only issue was 1 of the elevators went down a couple of times in the visit. Other then that a great stay. Staff super friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert C., Broomfield

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Vijon

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place
Stayed 5 nights in Jun 2025

8/10 Good

Hannah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a good for the 4/5. Me and my friends were mostly there to sleep and change clothes. The room was basic and modern looking. The only thing I disliked about the room was the “balcony”. It was a tiny little strip but I didnt mind. House keeping came everyday and was super nice. The bathroom was a little smaller but still nice and modern. We went to the main Restauraunt for breakfast and it was mid … but it was cheap. So wasnt bad. There was also like a coffee shop. The pool was okay there is a hot tub. I would stay here again. If your looking for a resort style hotel where you can stay at the hotel and just do stuff in the hotel this is not the hotel for you. But if you need a hotel to sleep at, change, grab a bite here and there this is perfect!!
Stayed 4 nights in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
It's always nice to stay here. It's conveniently located in center condado.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dannesha, Milwaukee

Stayed 4 nights in Jul 2025

10/10 Excellent

Roseann

Liked: Cleanliness, amenities, property conditions & facilities
Rented an ocean front suite with a balcony it was absolutely beautiful room was very clean and updated. The pool was very nice always had a chair and towels. The staff was very friendly and helpful. The only issue I had was the restaurant in the hotel my fiancé ordered a basic hamburger it was absolutely terrible they put some spice on it and it wasn’t edible we told the waiter and never asked if he would like something else. When we got the bill it was on there and we were like you can’t even eat it. Would never eat there again when we go back. Definitely ging to go back and stay at the Condado Palm.
Bedroom with ocean view
Living space with ocean view
View from balcony
Kitchen
Stayed 6 nights in Jun 2025

4/10 Poor

Alyssa

Stayed 4 nights in Jul 2025