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Ciqala Suites Hotel

4.0 star property

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Terrace/patio
Studio Suite, 1 Queen Bed | Living area | LCD TV
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/patio
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Pool

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Puerto Rico Convention Center
    ‪12 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Casino del Mar at La Concha Resort
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

  • 1700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ciqala Suites Hotel

4-star hotel in Santurce
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a poolside bar, a rooftop terrace, and concierge services are onsite.
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Onsite covered self parking is complimentary.

Ciqala Suites Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 424 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 96 out of 1004 reviews
Rating 2 - Terrible. 155 out of 1004 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

6/10 Okay

cynthia

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2025

8/10 Good

Mary Ann

Stayed 2 nights in Jan 2025

6/10 Okay

Cody

Disliked: Cleanliness
The property was clean, however, the service was subpar at best. Breakfast was horrible (which was included) we are still waiting on the coffee… For this being a 4 star property I feel like the amenities were lacking.
Stayed 1 night in Dec 2024

8/10 Good

Juan, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The only thing I would improve or change is the bed and pillows. The mattress was too soft, the pillows too firm and the mattress on the sofa bed was way too thin. Good tging we were there for just one night.
Stayed 1 night in Dec 2024

6/10 Okay

Markisha

Stayed 3 nights in Dec 2024

8/10 Good

Pedro

Stayed 11 nights in Dec 2024

2/10 Terrible

Giselle

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, knowledgable staff. Especially the 3 I interacted most Gustavo, Giselle, Mirabel. Couldn’t do enough for you.
Stayed 3 nights in Dec 2024

8/10 Good

carlo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet service!
Stayed 3 nights in Nov 2024

6/10 Okay

Barbara

Traveled with family
Disliked: Amenities
Ofrecen desayuno incluido con estadia pero nunca llega. Lo ordenamos segun la instruccion que nos indicaron pero nunca llego. Bajamos a preguntar por que tampoco el telefono de la habitación funciona para comunicarse a front desk, nos indican que lo tenian para otra hora y pues esperamos. A la hora que nos dijeron tampoco llego. Hicimos check out nunca recibimos el desayunos “incluido”
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Danellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel , todos los empleados muy amable y atentos , todo limpio ,central de todo lo recomiendo 100% .
Stayed 2 nights in Nov 2024

6/10 Okay

Rakesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have to move out due to electricity issue and breakfast was not provided on the last day
Stayed 4 nights in Nov 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Nov 2024

8/10 Good

Ramon

Stayed 1 night in Nov 2024

4/10 Poor

Arwa

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Joselee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Luis

😉
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop views. Staff was super friendly. 24/7 mini mart next door has some sketchy characters around…
Stayed 4 nights in Nov 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024