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Ciqala Suites Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Terrace/patio
Luxury Studio Suite, 1 Queen Bed | Living area | LCD TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Room service

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Sheraton Casino
    9 min walk
  • Distrito T-Mobile
    11 min walk
  • Puerto Rico Convention Center
    12 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    5 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Studio Suite, 1 Queen Bed

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Luxury Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

  • 1700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Costa Bahia Hotel Paseo Caribe

Breakfast included
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (2967)
The price is $166
per night
$181 total
includes taxes & fees
Dec 12 - Dec 13
Costa Bahia Hotel Paseo Caribe

About this property

Ciqala Suites Hotel

4-star hotel in Santurce
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a poolside bar, a rooftop terrace, and concierge services are onsite.
Ciqala Suites Hotel offers 19 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Onsite covered self parking is complimentary.

Ciqala Suites Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 448 out of 1099 reviews" "
Rating 8 - Good. 217 out of 1099 reviews" "
Rating 6 - Okay. 131 out of 1099 reviews" "
Rating 4 - Poor. 110 out of 1099 reviews" "
Rating 2 - Terrible. 193 out of 1099 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop view is amazing especially at night
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia, Norwich

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool is the size of the bathtub. Ice machine loud and leaking. Staff friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

shivanand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with family (two kids). Prior to arrival I was a bit sceptical of, I had made the right choice. However this is the perfect place. Clean, very friendly staff, microwave kitchen etc. and away from the bustling "tourist" zone, but still close. The parking is a definite plus and the convenience store next door. Would definitely stay here again ...
Stayed 5 nights in Aug 2024

6/10 Okay

Allan

Liked: Staff & service
The staff were wonderful, very serviceable, kind, and polite. I just didn’t like the property and its location. The tiny pool (appeared to be as large as a king size bed) in the middle of the restaurant on the roof was a HUGE disappointment.
Stayed 14 nights in Aug 2024

6/10 Okay

Syheerah

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff was amazing but the area surrounding the hotel was horrible. The pool was no use because of all the traffic that the rooftop lounge receives. The rooftop lounge was very expensive three drinks was $68. Room Service breakfast was definitely a plus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great . I love it
Stayed 1 night in Aug 2024

4/10 Poor

Shoneda

Traveled with partner
Disliked: Amenities, property conditions & facilities
It’s not a luxury stay. We had issues with the toilet several times during the stay, the staff cleaning the floors, bringing adequate towel's, lack of amenities, bringing breakfast on time, the location.
Stayed 7 nights in Aug 2024

10/10 Excellent

Keishla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was very nice
Stayed 4 nights in Jun 2024

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose

Liked: Room comfort
Tired but happy in PR
Nice facility staff needs work and better parking
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Paula at the front desk is amazing: efficient and friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose, San Diego

Liked: Amenities
The facility needs an upgrade but the staff is sensational
Stayed 1 night in Aug 2024

8/10 Good

Vikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book this super last minute as the air b n b i booked didn’t work out. staff was super accommodating and friendly. the food is amazing, pretty pricey, but not more than any other hotel. pina coladas are yummy. the shower only stayed hot for about 5 minutes but i was only here for 2 nights so i didn’t care. pool is not great for swimming but awesome to take pictures at, especially at night. overall, the area is super safe even at night and the room was spacious and cool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Mildred

Traveled with partner
Liked: Staff & service
It was ok. Not to safe due to the next door liquor store and those who hang out. Valet parking shouldn’t use the limited parking on this parking. It impacts those who books this hotel and leaves us with no parking. The noise due to so much traffic for the rooftop for those who do not book with this hotel is ridiculous. We had no television for the first four days. They should due a walk through and make sure everything works. Our cable boxes were never activated. Lots of minor issues that could make it better for those who go out there way to book with this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynesia

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

4/10 Poor

Rajiv

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a night but really happy I decided to choose this hotel. I wouldn’t have given it a chance but my flight along with so many others have been cancelled and I was stuck. The larger hotel names like Hilton were all sold out. This room was on the affordable size and I was very surprised how pleasant my stay was. The staff was UNBELIEVABLE. In a positive way! Edgardo was the epitome of hospitality. Felt like he happily went out of his way to help. They were all very down to earth yet professional and knowledgeable. The room itself was pleasant. Although a bit run down, I would definitely stay there again. Still nice to have comfortable king size bed with comfortable sheets and pillows. There was also a kitchenette and a stocked fridge with some drinks and snacks. Beers were only $3. The bath was a little dated but other than that everything else made my very stressful day much better. Will return if I’m ever in San Juan.
Stayed 1 night in Aug 2024

2/10 Terrible

Azhar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nasty, rooms are moldy but of course you can’t see it with the dark paint because of the moist, balcony is so nasty old dirty and scary, nothing luxurious not for families, restaurant takes for ever to make the food and bar takes decades to make drinks, pool is supper small restaurant needs reservation even though we staying there, breakfast came with missing lots of items we requested on top of that I asked for a few minutes late check out to get the Uber someone said let me check with my supervisor and get back to you he called back saying we honoring an hour and after I checked out they charged $25 for the few minutes to the $200 deposit that was charged for only one night I spoke to the supervisor and he was too rude to refund me so I’ll dispute it with the bank.
Stayed 1 night in Aug 2024

8/10 Good

Samantha G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Shearley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attentive.
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy amables
Stayed 3 nights in Aug 2024