Catch some rays at the beach or spend the day relaxing at Caribe Hilton's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Onsite parking is available (surcharge).
Caribe Hilton is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Ocean Restaurant & Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 25 per night; includes in/out privileges)
Valet parking on site (USD 32 per day; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
10 restaurants
2 bars/lounges
2 coffee shops/cafes
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Caribar
Ice Cream Cookie & Co
Morton's The Steakhouse
Ocean Restaurant & Lounge
Starbucks
Things to do
3 outdoor pools
3 outdoor tennis courts
Basketball
Beach volleyball
Children's pool
Designer stores
Fitness classes
Full-service spa
Health club
Helicopter/airplane tours
Hot tub
Paddleboard
Playground
Sauna
Scooter/moped rentals
Scuba diving
Shopping
Snorkeling
Steam room
Tennis lessons
Water sports equipment
Yoga classes
Family friendly
3 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
24 meeting rooms
65,003 square feet of conference space
Computer station
Outdoors
Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Full-service spa
15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Spa open daily
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Braille/raised signage
Elevator (36 inch wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
20 floors
3 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 1949
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organized tours and activities
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
27-inch LCD TV with cable channels
MP3 dock
Pay movies
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per night
Resort fee: USD 54.50 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
Self parking fee: USD 25 per night (in/out privileges)
Valet parking fee: USD 32 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
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Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
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Caribe Hilton San Juan Hotel San Juan
Caribe Hilton Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1243 out of 2225 reviews
10 - Excellent
1,243
Rating 8 - Good. 493 out of 2225 reviews
8 - Good
493
Rating 6 - Okay. 277 out of 2225 reviews
6 - Okay
277
Rating 4 - Poor. 115 out of 2225 reviews
4 - Poor
115
Rating 2 - Terrible. 97 out of 2225 reviews
2 - Terrible
97
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Kimberley
Traveled with partner
Jun 1, 2025
The property is beautiful and easily accessible. The staff can use some training on customer service skills.
The property needs a lot of renovations. It appears as if they have done absolutely nothing to maintain the property. The rooms are seriously outdated (the furniture is old and falling apart). They no longer have 3 pools as stated, (the pool is in need of some serious work) and half of the property seems to be no longer functional. I was so disappointed that I booked for 2 nights and left after the 1st night. They hotel should be upfront about the conditions of the property rather than charging and outrageous amount of money for a hotel that's starting to look like a motel. I gave it 2 stars because the staff were very nice and did their best to accommodate us, but quite frankly if it wasn't for that I'd give it 1 star. BTW, I tried to upload pics but it wouldn't upload.
The goods
- service
- area was good
- food around the area
- not too far from old San Juan
- self service parking was easy
- pools was clean
- yoga was amazing
- view is amazing
- overall a good hotel
The bads
- wish waters bottle were provided in the the hotel room rather than going to the front desk
We had a great stay here! The pools and beach were amazing and made us never want to leave the resort. The restaurants had great food and drinks as well, and staff was very friendly.
The property was beautiful! Had a variety of shopping malls , restaurants and etc . I was confused because I was supposed to pay a free upon arrival but it was $200+ more daily for incidentals. In addition, it was told to me that resort fee was included in the fee I paid but after checking out an outstanding bill was sent to me . Every time I went to the resort I was charged . Money was taken off my card before checking out and they couldn’t give me a reason exactly. Besides that had a great time .
This is a tried and true place to stay. It is a beautiful location and the property itself is top notch. The staff was sometimes hit or miss with most of the staff being very friendly and helpful.