Casa Las Ruinas by Stay with Bear

2.0 star property

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Loft, 2 Bedrooms, Balcony, City View | Living area | 45-inch LED TV with digital channels
Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, paper towels
Lobby sitting area
Apartment, 2 Bedrooms, Balcony, City View | Living area | 45-inch LED TV with digital channels
Loft, 1 Queen Bed with Sofa bed, Balcony, City View | Living area | 45-inch LED TV with digital channels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
106 C. de la Cruz, San Juan, San Juan, 00901
  • Port of San Juan
    ‪5 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Apartment, 2 Bedrooms, Balcony, City View

  • 889.6 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 2 Bedrooms

  • 602.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Queen Bed

  • 301.4 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Queen Bed, Balcony, City View

  • 247.6 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • 213.5 sq ft
  • Sleeps 2
  • 1 Queen Bed

Loft, 1 Queen Bed with Sofa bed, Balcony, City View

  • 747.2 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Casa Las Ruinas by Stay with Bear

Hotel in Old San Juan
This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Casa Las Ruinas by Stay with Bear offers 34 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 45-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Casa Las Ruinas by Stay with Bear features a terrace. Wireless Internet access is complimentary.

Casa Las Ruinas by Stay with Bear is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Travel crib

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Key retrieval, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 9.0 percent will be charged
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Bear Management LLC

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Las Ruinas by Stay with Bear Hotel
Casa Las Ruinas by Stay with Bear San Juan
Casa Las Ruinas by Stay with Bear Hotel San Juan

Casa Las Ruinas by Stay with Bear Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Moses

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
To start off, the property address on details shows a different address after confirmed booking. They send the correct address once check in will happen. That’s confusing if multiple people will be staying at the property since the correct address is sent to the person who booked. Secondly, as soon as you walk in, there is a nasty stench, not sure if it’s mold or smoke. However, it isn’t pleasant. Third, there’s no elevator, so having luggage and/or an elderly person will be excruciating on having to go up the flight of stairs. More over, there’s no parking, they do suggest some parking but it’s 5-10 mins away. Which should be listed on the details and information. To continue, once we finally made it into the Airbnb, there was sand everywhere and it was not properly clean. They visually cleaned trash but no broom or mop was used or anything wiped down. To make matters worse, it’s listed that’s there’s WiFi but there definitely was no WiFi. They make an excuse as if they send a technician to fix it and when it’s not fixed, they state it’s a provider issue. Honestly the worse part of the trip was not having WiFi because that also affected the TV which needs a network to function. Due to no proper ventilation, the AC leaks and drips water onto the floor. However, nothing beats the puddle and water leakage when it rains. There’s a hole on the wall that drips water. We had to put multiple towels to avoid from it spreading everywhere. Property isn’t taken care of. Don’t book
The wall dripping with water
Leaving puddles as a result
Sand everywhere with no broom or mop inside property
Sand even in railing
Stayed 6 nights in Jul 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, property conditions & facilities
first room didn’t have hot water, felt more like a dorm. They were very quick to respond to accommodate and move to another. the location couldn’t have been better. It is old San Juan so I do understand but getting off a plane to cold water stinks. Beautiful place and kind people, and parking right across the street.
Stayed 5 nights in Apr 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place is great and in a perfect location. it's under construction, so I couldn't give it a five star. Still a great place to stay. Seeing a preview of what they are building, this place is going to be awesome in the near future.
Stayed 4 nights in May 2025

10/10 Excellent

Herberth, Kearny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property maintained the history and culture of Old San Juan while still providing the modern comforts we enjoy today. Definitely recommend to anyone looking for a cultural experience.
Stayed 3 nights in May 2025

8/10 Good

patricia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with my first room , staff was attentive , responded quickly and issue was resolved. The location is great! Dinning and Shopping all around. Communication with the staff was quest, quick response. I will definitely be staying here again.
Stayed 4 nights in May 2025

10/10 Excellent

Angelina

Stayed 3 nights in May 2025

8/10 Good

Ibrahim Kalu, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!!
Stayed 8 nights in May 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Besides the WiFi situation, the place was phenomenal! Customer service was at 100%. The location was in the middle of everything. The room was so beautiful and clean! I will definitely stay again next time!
Stayed 4 nights in May 2025

6/10 Okay

David Keith

Liked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Yesenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very accessible, well equipped, customer service is excellent, super friendly, it feels cozy
Stayed 4 nights in May 2025

10/10 Excellent

Autumn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite stays to date! Such a beautiful apartment located in a charming, historic building in Viejo San Juan. The WiFi did not work while we were there, but we didn’t really need it anyway. The staff with the Stay with Bear team were incredibly responsive and attentive while providing solutions and accommodations regarding the WiFi issue. Overall this was a wonderful stay and I would absolutely book again!
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property and will come back again sometime.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Apartment was in a great location and a quick walk to lots of shops, food, cafes, bars, etc. Host was very helpful, provided all info we needed to get checked in, and was quick to respond to messages. There is no elevator or parking, but we knew that in advance and had no issues. Overall, this was the perfect place for our trip.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This apartment is in a central location in San Juan. Walking distance to restaurants and shops made it very easy to get around with a toddler. The apt. was very clean and spacious. Very quick response by management when needed. We will be staying at this property again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Caryssia

Stayed 6 nights in Apr 2025

6/10 Okay

Edna

Liked: Amenities
Disliked: Property conditions & facilities
The apt is beautiful. But the building is still being “built up” There was a power outage and no generator. It would’ve been fine if it was just me but I had my 86yo dad with me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly, Ann Arbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic in terms of its location and size. We were right in the heart of Old San Juan and couldn't have asked for more in terms of the kitchen & living space, two bedrooms, and two giant (and freshly remodeled) bathrooms. The quirks about this place were manageable but could be improved: finding the specific apartment in the building was tricky as there are no staff on site and we didn't see a single other guest. The staff were responsive via email and phone but why are there two units in the building with the same number? Very confusing. Also, there's no parking so best to get your rental car before or after your stay here. A few things in the apartment itself could use small improvements: shower faucet handle wasn't secured to the wall, missing smoke alarm in a bedroom, 3 wall AC units with three different unlabeled remotes all left on the table; took us a while to figure out which one operated which unit and then realized one had dead batteries so had to keep switching the batteries out depending on what unit we needed to work. None of these things would keep us from staying again -- we definitely would bc the good definitely outweighs the "needs improvement." But with those tiny improvements this place would get 5 stars in every category!
Stayed 1 night in Mar 2025

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facil acseso ecxelente apartamento muy bonito
Stayed 2 nights in Jun 2025