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Casa Santurce - Hostel

1.5 star property

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Photo gallery for Casa Santurce - Hostel

Reception
Check-in/check-out kiosk
Balcony
Full-size fridge, microwave, oven, stovetop
Deluxe Studio Suite | Free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Air conditioning
  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi
$61
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
1050 Calle Mariana, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪11 min walk‬
  • Place, Condado Beach
    ‪2 min drive‬
  • Place, Puerto Rico Convention Center
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Free WiFi

Double Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Private Twin Room with Bathroom

Private Twin Room with Bathroom | Free WiFi

Private Twin Room with Bathroom

  • 130 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory | Free WiFi

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

  • 250 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory | Free WiFi

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

  • 190 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Free WiFi

Deluxe Studio Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Air conditioning
  • Laundry
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About this property

Casa Santurce - Hostel

Hostel in Santurce
A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free hostel. WiFi in public areas is free.
Casa Santurce - Hostel offers 9 air-conditioned accommodations with shared/communal kitchens. Full-sized refrigerators/freezers and microwaves are provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Casa Santurce - Hostel features a terrace, laundry facilities, and a microwave in a common area. Public areas are equipped with complimentary wireless Internet access.

Casa Santurce - Hostel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Things to do

  • Billiards/pool table

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Casa Santurce Hostel San Juan
Casa Santurce Hostel
Casa Santurce San Juan
Casa Santurce
Casa Santurce Hostel San Juan
Casa Santurce - Hostel San Juan
Casa Santurce - Hostel Hostel/Backpacker accommodation
Casa Santurce - Hostel Hostel/Backpacker accommodation San Juan

Reviews

Casa Santurce - Hostel Reviews

6.8

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 260 reviews
Rating 8 - Good. 47 out of 260 reviews
Rating 6 - Okay. 32 out of 260 reviews
Rating 4 - Poor. 21 out of 260 reviews
Rating 2 - Terrible. 65 out of 260 reviews

Reviews

8/10 Good

Arsenio

Liked: Cleanliness, staff & service
Safe
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eva

Liked: Staff & service
Disliked: Cleanliness

Casa Santurce.

This stay was great, and affordable. I took a solo trip to Puerto Rico, and I met many great people. The condition of the room is not ideal, and there are some bugs present. Overall in a good area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Janiah

Stayed 3 nights in Jun 2025

4/10 Poor

Kimberly

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't appreciate that my room wasn't clean properly napkin on the floor , hair was the floor .. Sunny was very friendly on the property. And the only good thing about the area everything is close by .
Stayed 4 nights in Jun 2025

2/10 Terrible

Yanelis

Traveled with family
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Stayed 1 night in May 2025

10/10 Excellent

Percy

Stayed 1 night in May 2025

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 7 nights in May 2025

2/10 Terrible

Lucía

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui engañada por que selecciones una habitación para una persona y lo que me estaban ofreciendo era con 5 personas más, totalmente desconocidas en la misma habitación, una locura.
Stayed 2 nights in May 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were very strange people in this hostel. I was in a room only for women and people who didn’t even sleep in this room came in and used the bathroom. The room was dirty and the beds were very unstable and not safe.
Stayed 2 nights in May 2025

2/10 Terrible

Lucia

Disliked: Amenities, property conditions & facilities
I booked a few nights here but left right after the first night. This place is very dirty with roaches crawling out of the outlets and through the kitchen. The microwave was a nightmare I don’t know how ppl are warming up their food in there. The kitchen is outside and although I didn’t mind that it’s just disgustingly dirty. There’s dishes everywhere and very unorganized. They have 2 mini fridges that are packed with food so there’s no space to put anything else in it. I spoke to the staff and a man that said he was the manager about getting a refund and he offered to refund me partial payment but never did. I was honest with him and told him I didn’t like it there. The people there suck too. They don’t make you feel welcome and they’re drunk and causing drama. I would not recommend this place at all. If you can afford to spend a little more go somewhere else.
Stayed 5 nights in May 2025

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a garbage.
Stayed 2 nights in Apr 2025

8/10 Good

JULIO R.

Liked: Cleanliness, staff & service, property conditions & facilities
Clouse to metropolitan area
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group

Get what you pay for

You get what you pay for mostly, bathroom was way too cramped, the shower was just a pipe, and the beds didn't have blankets. But the beds were comfy and the water seemed clean which was a plus. Location is also nice, in the center so in walking distance of beaches, convention centers, mall, and Old San Juan. Overall not too bad for the price
Stayed 3 nights in Mar 2025

2/10 Terrible

Harold

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place reeked of cat urine from the 20-30 cats inhabiting the place. The rooms were basically the side of the bed plus one foot on the sides and 3 foot at the bottom of the bed. The bathroom was hard to use because it was so tiny. Also the sink was broken and the shower barely worked. I could use the toilet if I bent my knees. The place was just across the street from a pool hall, and it sounded as if the people there were outside my door. The last straw was when cockroaches started coming out of the bedsheet. On the plus side, the staff was very nice and tried to be helpful.
Stayed 1 night in Jan 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was cozy, and there was a great deck on the top floor, but the room need roach control, and laundry was going on until midnight.
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
No space for parking, the room itself had a tricky lock to it and wasn’t sure if it was locked, got bit up by mosquitoes and for the bedding we were given a sheet.
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness
Disliked: Amenities
I might say you get what you pay for. Normally I stay at Nomada Beach hostel, but since I was on a shoestring I went the budget route with Casa Santurce. It was a low key place but the bunk rooms are cramped, and their is no kitchen. For a few dollars more at Nomada you get a pool, a nice kitchen, much better showers, and many different sitting areas. I'd suggest that Casa Santurce make this more cooking friendly, and also provide a few more places to sit.
Stayed 1 night in Jan 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice simple spot

I've stayed here 4 or 5 times...it's a nice spot, don't expect much,The wifi hardly works in the room,and tv is fuzzy.And I ask the guy for a receipt when I check out,and he says what do you mean receipt.I was like nevermind.ha
Stayed 2 nights in Jan 2025

8/10 Good

Arsenio

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay there. The room was plenty adequate, clean, comfortable. Very convenient location. Best of all, the people, staff and other travelers, were friendly, helpful, open, and interesting.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Property is clean. Comfortable. Host is kind. 2nd time here. Thanks
Stayed 1 night in Dec 2024

2/10 Terrible

faysal

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this property through Expedia assuming that listings are reputable and description is accurate. Room 3C turned out extremely dirty. Door locks are unsafe and door is loosely closed. There is no hot water in the bathroom faucet and handle for cold water is broken. Roof leaked badly when it rained. Issues were raised to hotel management on daily basis, but they ignored to acknowledge and address any of them. I wish I knew then what I know now.

2/10 Terrible

Tinki

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door lock of the room was loosened and felt unsecured. Then found out the toilet was leaking, the reception apologized and said she notified the owner that it's totally okay if I plan to stay somewhere else and refund the full amount. However the owner later emailed me saying that the water leaking was fixed and claimed that I didn't wait long enough for them to resolve the problem therefore he/she will not refund me. Very terrible owner and very frustrated
Stayed 1 night in Sep 2024