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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Abitta Boutique Hotel, Ascend Hotel Collection

Suite, Multiple Beds, Non Smoking, Balcony (King) | In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Suite, Multiple Beds, Non Smoking, Balcony (King) | In-room safe, individually decorated, individually furnished, desk
Beach nearby, sun loungers, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Calle Clemenceau 6, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪6 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (King)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Balcony (King)

  • 264 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • 264 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Abitta Boutique Hotel, Ascend Hotel Collection

3-star hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Abitta Boutique Hotel, Ascend Hotel Collection offers 55 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool and an outdoor pool, Abitta Boutique Hotel, Ascend Hotel Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, a convenience store, and express check-out. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2020.

Abitta Boutique Hotel, Ascend Hotel Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Condado Gastrobar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Condado Gastrobar

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Service fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 490 reviews
Rating 8 - Good. 118 out of 490 reviews
Rating 6 - Okay. 65 out of 490 reviews
Rating 4 - Poor. 26 out of 490 reviews
Rating 2 - Terrible. 26 out of 490 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Stayed 5 nights in Aug 2024

6/10 Okay

Luz, Roslindale

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. I will definitely stay again!
Stayed 3 nights in Oct 2024

8/10 Good

Jatinder

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Iyonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Cayana

Stayed 2 nights in Nov 2024

10/10 Excellent

Khimea Nichole

Liked: Property conditions & facilities
A very nice hotel. The staff is absolutely AMAZING! Very accommodating and friendly. They definitely went above and beyond to ensure our stay was perfect. The restaurant in the hotel was great, a little pricey, but definitely worth the cost. The staff in there was absolutely amazing as well. We only stayed 1 night since we were sailing out for our cruise the next day, but I hands down would stay here again. It's about a 5 minute walk to the beach and there is a ton of restaurants and shops around that you can walk to easily.
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The food at the restaurant was soooo good! Great menu options. Only complaints would be that the entire hotel was freezing cold, especially the room. There’s some visible water damage and entire hotel could use a renovation to make it a 5 star hotel. Other than that, everything was great! Staff was very friendly :) Would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adetokunbo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in close proximity to almost everywhere we wanted to go. The price I paid at the time was reasonable so we were satisfied. The only thing that my room did not have was a phone to call reception which would have been inconvenient for me to be going up and down just to ask questions. Luckily my cell phone was working for calls to call them.
Stayed 3 nights in Oct 2024

6/10 Okay

Laurie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sashani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and location close to everything in condado
Stayed 4 nights in Oct 2024

10/10 Excellent

Donovan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, had a hiccup during check in but staff was helpful and resolved the issue. Everything else was great, hotel was clean. Smaller hotel that had a welcoming environment Definitely recommend the lobby restaurant for breakfast, lunch and dinner food was delicious. Alot was within walking distance great location. Definitely recommend A
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Nice property
Great staff. Nice property. Valet parking was $25 a night, but they were quick to retrieve the car. Breakfast was good but a bit slow. Overall it was a good choice when going to the Convention Center
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Property conditions & facilities
Nice and clean
Nice little hotel by the beach. Parking was a little tough but they do offer valet. Everyone was very friendly and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Dayana

Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas G

Very much enjoyed a great restaurant and very accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kassandra Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

anais

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Water outside couldn’t go in out of hotel with out puddles . They didn’t Clean my Room
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

6/10 Okay

Alexis

Traveled with partner
Liked: Staff & service
overall an okay property. the property is much older and run down from when the display photos were taken, which would’ve been nice to know. Looks like when they initially did the renovation, it was very nice, but now there’s holes in the walls, stains on the counters, and chips in the floors and counters that haven’t been addressed. Overall not very clean- there was sand in our bathroom sink upon arrival, hair on the floors and shower and stains on the counters. Front desk staff wasn’t transparent with charges as their system wasn’t working, so was charged twice (via international charges with my cc company), once for a random, unknown charge and what i assume to be a security deposit that i wasn’t told about but was charged 2 hours after checkin. Upon getting to our room, we wished we had booked elsewhere. the pool is nice , but much smaller than photos. Local beach is great, but can’t swim due to normal rip currents due to the bay close by, but wonderful restaurant and bar options in the area. The hotel gastro pub is very nice with great food and drinks and nice staff.
Stayed 1 night in Oct 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. We enjoyed the pool and the restaurant in the lobby!
Stayed 4 nights in Oct 2024

6/10 Okay

Jesennia

Traveled with group
Liked: Staff & service
Hotel under construction but staff are very kind.
Stayed 1 night in Oct 2024