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Condado Vanderbilt Hotel

5.0 star property

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Photo gallery for Condado Vanderbilt Hotel

Beach/ocean view
Interior entrance
Front of property - evening/night
On the beach, white sand, beach cabanas, sun loungers
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

Map
1055 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Ocean View, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View, Tower

  • 460 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

  • 818 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View, Tower

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds (Heritage)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Terrace, Oceanfront

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Bedroom, Terrace, Oceanfront

  • 818 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View (Commodore)

  • 818 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

  • 2920 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 1 King Bed (Heritage)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Heritage)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

  • 1275 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

  • 2590 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, City View (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Bedrooms, City View (Commodore)

  • 1275 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View, Tower

Room, 1 King Bed, Ocean View, Tower | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Ocean View, Tower

  • 480 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Multiple Beds, Oceanfront (Commodore)

  • 1275 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed (Heritage)

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Ocean View (Biltmore)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Biltmore)

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, Oceanfront

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, Oceanfront

  • 1636 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront

  • 818 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

View from property

San Juan Marriott Resort and Stellaris Casino

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1212)
$401 nightly
The price was $460
The price is $401 total
includes taxes & fees
San Juan Marriott Resort and Stellaris Casino

About this property

Condado Vanderbilt Hotel

5-star hotel in Condado
Catch some rays at the beach or spend the day relaxing at Condado Vanderbilt Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Condado Vanderbilt Hotel offers 316 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Condado Vanderbilt Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Onsite parking is available (surcharge).

Condado Vanderbilt Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 35 to 50 for adults and USD 25 to 35 for children
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 1919 Restaurant
  • Ola Ocean Front Bistro
  • Patron Tacos & Tequila

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 1919
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 to 50 for adults, and USD 25 to 35 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel
Condado Vanderbilt San Juan
Condado Vanderbilt
Condado Vanderbilt Hotel Hotel
Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel Hotel San Juan

Condado Vanderbilt Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1125 out of 1510 reviews
Rating 8 - Good. 202 out of 1510 reviews
Rating 6 - Okay. 101 out of 1510 reviews
Rating 4 - Poor. 46 out of 1510 reviews
Rating 2 - Terrible. 36 out of 1510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy a Relaxing Vacation

This place spoils you rotten! Water and sodas are free! Our butler provided some fruit and juices as a gift. There is chocolate and chips in each room as a gift. The grounds are kept beautiful and the staff are all very friendly and attentive.
Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is Excellent & the staff seems to be very accommodating to all light skin guest. I booked an ocean view & was "upgraded" to an ocean front with no balcony & essentially no side view due to the trees that over shadow the adult pool & hot tub. The front desk agent told me that he could offer the breakfast package & the charges accrued would just be canceled out when we checked out. That did not happen. Also, Tacos & Tequilas staff overlooked us to service the next guest that was seated after us. I think the property is immaculate but the service towards dark guest can be a discriminatory.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and amenities were on point
Stayed 1 night in Feb 2025

10/10 Excellent

Peggy

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Cody James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with very friendly staff.
Stayed 6 nights in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all of it
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes you feel at home and relaxed. Staff that needs to pointed out are, Sofia, Ana, Karla, Giovona and Michael.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Heather A

Traveled with family and small children
Liked: Cleanliness, amenities
Ok
Stayed 4 nights in Feb 2025

6/10 Okay

Kristin, Wellington

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We really wanted to like this hotel. However our first night there our TV wouldn't work, the following day they fixed it but someone else's room and name appeared on the screen which to me is a violation of the person - in room 350 - privacy. If you want a resort with beach access do not choose this resort. There is no beach access. The portion of beach that you may use is not clean and is not inviting or private at all. If you are looking for a resort where you can relax by the pool - do not choose this resort. The photos of the infinity pool are strategically taken. So you believe it to be an actual infinity pool. Rather it is a kiddee sized pool adjacent to the kids pool. During our stay there were so many people in the pool we didn't want to sit in it. Additionally, the building blocks the sun anytime after noon so that you're only choice if you want to lay in the sun and relax is to sit amongst the kids/families by the kiddee pool- which is also very small for the size of this resort. The rooms were clean and the resort was staffed with lovely people but it is not a relaxing beach resort. As I said we wanted to like the resort and the folks who work there are kind and helpful. But for the price- they should be more transparent about their beach and pool areas.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Stayed 2 nights in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Asked Lenna at front desk for a different room than the one assigned a check in, and was quickly given another, and then an upgrade. Property is lovely, well spread out so feels much more private than one would expect. Good choice of restaurants and bars too.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anna, Falmouth

Liked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staying at a 5 star hotel I expect certain things. Shower head was busted spraying water all over the ceiling. Blackout shade was missing from one of our windows. Popcorn crumbs outside our door for the 4 days we were there that were never vacuumed. (Not our crumbs). Hotel was quick to address but annoying nonetheless. Service at the pool was so slow. Never got the food I ordered. Took 45 minutes to get the coffee I ordered at breakfast. Food and drink insanely expensive. $25 for a pina colada?? Staff was very friendly so I feel bad complaining but not what I expected from top hotel. Location is amazing! Would I go back? Probably not, may check out LaConcha.
Stayed 4 nights in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stunning view of the ocean as you walk into the doors of the hotel were breathtaking.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and the property itself were absolutely beautiful with plenty of dining options. Rooms were nice but nothing special, the bathroom stood out as it was spacious and had full tub, large shower and enclosed room for the toilet. the rooms were cleaned twice daily which was nice and there was complimentary coffee in the lobby and by breakfast bar. The spa was expensive, but the treatment menu was unique and the facilities were beautiful. The area was close to old San Juan by uber. overall, the beauty of the hotel and the old luxury vibe is what stood out the most.
Stayed 6 nights in Jan 2025

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
If not for Veronica at the front desk, we would have rated our stay much lower. We had issues from the moment we checked in to housekeeping problems to a dropped reservation and an overcharge at one of the restaurants.. Veronica addressed each issue with a smile finding solutions which is so rare these days.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Lin

Traveled with family
Disliked: Cleanliness, staff & service
Hotel is in the nice location with the beautiful view, the staffs are very polite,very convenient to most of things. I reserved multiple rooms, but the rooms have different issues, such as dusty , smell, temperature can not be controled, house keeper is forgetable and the front desk has no action when we report some of this issues. No sand beach though this hotel is on the beach. It does not deserveing such high price rate.
Stayed 5 nights in Jan 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities