This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Decanter Hotel offers 19 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This San Juan hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.
Decanter Hotel is a smoke-free property.
Suma Mesa + Barra - This restaurant specializes in Caribbean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Bar Catedral - This rooftop bar specializes in Mediterranean cuisine and serves dinner only. Open select days.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Bar Catedral
Suma Mesa + Barra
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (42 inch wide door)
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
More
3 floors
Built in 1789
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25 per pet, per night
Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Decanter Hotel San Juan
Decanter Hotel
Decanter San Juan
Decanter Hotel Hotel
Decanter Hotel San Juan
Decanter Hotel Hotel San Juan
Decanter Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel itself is nice. The room was clean, tall ceilings, and very good A/C. Our problem was that it is very noisy at night. Even with earplugs, pillows over head, the noise of the drunken people leaving the bar that was just below our window was tough. We likely will not stay at this hotel again.
Hotel was super nice and the staff was amazing. I gave the hotel 4 stars because the rooftop bar was only open in the weekend. i stood there during the week and didn't have access to the rooftop nor had the opportunity to enjoy any amenities. Would have liked access and a choice of a bar onsite.
This hotel is in a convenient location is Old San Juan. It was a charming place and had everything we needed and the room comfortable, and clean. Coffee maker for espresso and lattes. The roof top bar provided a beautiful view of the city. Very friendly staff. Would stay again.
Michelle
Stayed 5 nights in Jul 2024
2/10 Terrible
Jacque
Business traveler
Aug 16, 2024
Terribly inflexible for natural disaster
Property was completely inflexible with my reservation when a Tropical Storm (Ernesto) came through and my plane flight was changed to the next day I was supposed to arrive. I was scheduled to stay at this hotel my first night. I missed the window to move or change my date by less than one day (which was still 3 days before my original arrival date). I didn’t even want to cancel but wanted to move my reservation to later in the week. Hotels.com reached out on my behalf about moving the reservation, as did I but they would not budge and I lost my money (several hundred) for the hotel room. Completely sad that they have such a rigid, inflexible policy in the event of a natural disaster. Seems more than a little unfair when it was completely out of my hands because of flights.
Unique hotel in excellent location in the heart of Old San Juan. We enjoyed our king balcony room, watching people walk by day and night. The staff was so friendly and helpful, especially Natalia and Cain! Hotel,parking is valet only but we parked at La Puntilla lot a few blocks away for a $3 a day bargain price. Excellent property for exploring San Juan.
For our first trip to Puerto Rico and Old San Juan. I think the 3 of us picked a good hotel with nice decor that is in a central location to all the places you would want to visit. We walked everywhere. The staff were friendly and helpful.
We loved every single staff member ! Everybody was super accommodating and nice! The hotel is in a greattttt location, we loved to be able to walk around and explore.
One thing I did not like but it’s just preference was the lighting in the room, we were two girls staying in one room and there wasn’t enough areas to get ready other than the restroom. The other mirror in the closet did not have light by it (or I couldn’t find any at least). Also it was just a bit strange to have VIP access and have a room on the first floor, we could hear everybody and sometimes would get waken up by people near our room.
Other than that our stay was amazing!
I loved the room and it was very clean the balcony was a great feature looking over the streets of old san juan. The roof top bar was amazing. Disappointed the restaurant and roof top didnt open till dinner. The also dont have a luggage cart to help you to ur room. For a quick trip thats fine but i stayed there my last 2 nites of a 2 week trip and had to do 3 trips up and own for all my stuff. They should have a cart.
The staff at the front desk was so helpful, not only with restaurant information, but with holding our bags and calling us a taxi to the pier. The hotel has a rooftop bar with great drinks and spectacular views of the city. The bar staff was friendly as well. The Decanter is walkable to many shops and restaurants and the local supermarket that even carries alcohol.
This place has a great location and the the employees were super friendly. The only problem was that we like to sleep in a dark room and it was some light from the air conditioning that we couldn’t turn it off.
Hotel is beautiful and very close to the tourist places in the Old San Juan
Margarita
Stayed 2 nights in Jul 2024
6/10 Okay
Alejandra
Traveled with family
Jul 27, 2024
Disliked: Property conditions & facilities
Ok place in San Juan
We only needed to stay in Old San Juan for one night to get the experience of being walking distance to all the shops, restaurants, etc. But this property looks very nice in their profile, but in real life isn’t as nice. I wouldn’t stay here again. It’s very convenient if you want to be jn Old San Juan, but it’s not very family friendly.
This hotel is in a great location and everything is easily walkable in the area. Parking is challenge and the hotel has no parking services though there are garages nearby. The hotel itself is simple. It's quite expensive for the experience itself but I expect that is due to the location. The room was clean with good AC but very simple. Staff was kind but did not offer to help us with any bags when we checked in which is a small thing but pretty standard with hotels.