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El Canario By The Lagoon

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Canario By The Lagoon

Kayaking
Beach nearby, sun loungers, beach umbrellas, beach towels
Outdoor pool
City view from property
Pillowtop beds, blackout drapes, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Hot Tub
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
4 Calle Clemenceau, San Juan, 00907
  • Casino del Mar at La Concha Resort
    6 min walk
  • Condado Beach
    12 min walk
  • Museo de Arte de Puerto Rico
    3 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

View all photos for Penthouse, 1 King Bed, Kitchenette

Penthouse, 1 King Bed, Kitchenette | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Penthouse, 1 King Bed, Kitchenette

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 2 Queen Beds, Kitchenette

Penthouse, 2 Queen Beds, Kitchenette | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Penthouse, 2 Queen Beds, Kitchenette

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Abitta Boutique Hotel, Ascend Hotel Collection

Pool
Hot Tub
Kids pool
Free WiFi
4.2 out of 5, Very Good, (400)
The price is $161
per night
$219 total
includes taxes & fees
Dec 12 - Dec 13
Abitta Boutique Hotel, Ascend Hotel Collection

About this property

El Canario By The Lagoon

3-star hotel in Condado
A spa tub, valet parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff.
El Canario By The Lagoon offers 44 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature pillowtop mattresses. Cable television is provided.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

El Canario By The Lagoon features a spa tub, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This San Juan hotel also offers complimentary use of a nearby fitness facility and an elevator. Onsite parking is available (surcharge). Guests can use the outdoor pool at a partner property.

El Canario By The Lagoon is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children

Things to do

  • Outdoor pool (guest access)
  • Spa tub

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Canario Lagoon
El Canario Lagoon Hotel
El Canario Lagoon Hotel San Juan
El Canario Lagoon San Juan
El Canario By The Lagoon Hotel San Juan
El Canario By The Lagoon Hotel
El Canario By The Lagoon San Juan
El Canario By The Lagoon Hotel San Juan

El Canario By The Lagoon Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1038 reviews" "
Rating 8 - Good. 280 out of 1038 reviews" "
Rating 6 - Okay. 107 out of 1038 reviews" "
Rating 4 - Poor. 72 out of 1038 reviews" "
Rating 2 - Terrible. 103 out of 1038 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family feeling. Sweet employees and they made u feel comfortable on my beautiful island. Beautiful hotel, clean and super friendly. Convenient location everything is within walking distance.
Stayed 16 nights in Aug 2024

8/10 Good

Pascual, San German

Traveled with partner
Liked: Amenities, property conditions & facilities
They are remodeling, which is inconvenient atm, but good for future stays.
Stayed 1 night in Aug 2024

2/10 Terrible

Omar

There is not such El Canario Hotel by the Lagoon. When the GPS took us to the address provided by Expedia, there was no hotel there. I thought that I got to the wrong place, and did reset the GPS, it started taking me around in circles and bringing me back to the same location. Finally I called the phone number listed in the reservation, and the lady who took my call, told me that El Canario Hotel wasn’t functioning, and that I had to got the the Abitta Boutique Hotel, where they were taking guests that booked for El Canario Hotel. There at the Abitta Boutique Hotel they charged me $25 for parking my rental car. They also charged me hotel fees for staying there, $88 for the two nights. Very disappointing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Florencio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pool and decent staff.i would definitely recommd to any one who wants to enjoy a week or two
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Was nice. We stayed 4 days. Not upscale, but worth it for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Salina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

ANAMARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessenia, BRONX

Stayed 4 nights in Jul 2024

2/10 Terrible

Bryan, Waterbury

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets smelled and I woke up with acne on my face and hives on my back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 10 nights in Jul 2024

8/10 Good

Veronique

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice staff, good area, walk to the beach and restaurant
Stayed 5 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 1 night in Jul 2024

2/10 Terrible

Sonia

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure, I've been staying there since you were the comfort inn. And you guys get better with time. Keep doing what you are doing. Thank you Abitta😊
Stayed 3 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Amenities
Good service and nice room
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canario hotel was under construction however still worked to ensure we had a comfortable stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Heriberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 1 night in Jul 2024

8/10 Good

Aljean

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and other amenities.
Stayed 1 night in Jul 2024

8/10 Good

Bradley

Stayed 3 nights in Jul 2024

2/10 Terrible

Donald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we tried to check in we were told that there were no rooms available even though we had confirmed reservations. This was due to construction that was ongoing for months. At no time were we told of this and given a chance to book elsewhere. We were sent to a Holiday Inn that as run down and was a block away and owned by the same group as the hotel that we booked. I have instructed my credit card to put the cost of the reservation in "dispute".
Stayed 3 nights in Jun 2024

10/10 Excellent

Cintya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a bait and switch. We were booked here but placed in the hotel next door that they also owned. We could have booked there earlier for less. The hotel they placed us in was full of mold with huge air handle machines trying to cover up the issues. Staff just shrugged. Seems they have a racket going on.
Stayed 1 night in Jun 2024