This smoke-free hotel features a bar/lounge, concierge services, and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
El Colonial - Adults Only offers 33 air-conditioned accommodations with complimentary toiletries. These individually decorated and furnished accommodations include desks. 50-inch Smart televisions come with digital channels and Netflix.
Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
El Colonial - Adults Only features a terrace and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.
El Colonial - Adults Only is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A bar/lounge
Conveniences
24-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
50-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Champagne service
More
Air conditioning
Desk
Electrical adapters
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 23
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per day
Food and water bowls are available
Children and extra beds
Children younger than 23 are not allowed at this adults-only property; all guests 23 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Guests under 23 years old are not permitted at this adults-only property
Property is also known as
El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan
El Colonial - Adults Only Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Last two days of our stay, no hot water. Floors filthy. Requested room to be cleaned. Requested Hot water. While on a excursion recieved a message saying everything had been addressed. That message was a lie. Absolutely nothing had been done! No bed made, No fresh towels, No Hot water (Had to shower cold!) Had to complain to staff to get someone to come up. Old furnishing. I do not recommend.
The staff at this hotel were friendly and helpful. The open bar in the lobby was nice . Check in was smooth and Natalia and Marcos as well as the other front desk staff were there whenever we had a question. The only suggestion is that the showers should have grab bars for safety.
This was the perfect spot the night before our cruise. Extremely convenient to all of the highlights of San Juan and the cruise port. The staff was excellent and very welcoming
Love the hotel because of the fantastic location and amazing staff. The adult only concept and open bar was exactly what we were looking for, sadly we wouldn’t stay again, the room was basic and actually felt unpleasant to stay in, no beside cabinets nowhere to unpack, other than a rail with a handful of hangers and a bathroom is dated. It’s a real shame as we loved the hotel concept, but would only stay again if the rooms were completely overhauled
To be petty: I've seen much older buildings in Europe with elevators (added, of course, in the 19th and 20th centuries). The hot water is unstable in the showers (or, certainly in my room). Magnificent staff of by smart, young people ready for intelligent conversation and useful suggestions —of things actually off the beaten path.
Excellent staff and service... close to everything in old San Juan
carlos
Stayed 5 nights in Jan 2025
8/10 Good
Pimjai
Feb 3, 2025
Liked: Cleanliness, staff & service, room comfort
Excellent location
Having booked for 4 nights post our cruise holiday, we were upgraded to a bigger room so that we would be more comfortable. And it was. The room was very basic but it was spacious with one double and one single bed. The beds were very comfortable and we slept well every night. The services from all staff were excellent. Everyone was friendly and helpful. The location was fantastic as it was very easy to walk everywhere within the old San Juan. The rooftop area was nice to sit in the evening.
Perhaps the worst hotel choice I've made since forever... Given that it was rated the #3 hotel in Trip Advisor and over a 9 on Expedia: I was led to the slaughter. It was over $1400 for three nights and this "3.5 star hotel" was more like a dirty, loud, 2 star hotel with cold showers. Needed to clean my feet every time they touched the tile floor. It has NOT been renovated. Love historical properties. OK with taking luggage upstairs. Loved the location. Staff was great. Free drinks is great. Rooftop is a plus. Bed was good. But OMG, it could not have been louder. Took three cold showers. First time since Scout camp when I was 14. Have traveled a lot. Use to be every week. But the downs were just to great to justify its perks. My wife wanted to check out and find another hotel, but I just didn't want the disruption.
Old San Juan is beautiful but it’s 500 years old and the hotel is 150 years old it’s a beautiful place.l
Daniel
Stayed 1 night in Jan 2025
4/10 Poor
Honor
Traveled with partner
Feb 1, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The staff are friendly but I wouldn’t choose this hotel a second time. It’s way overpriced for what it is. The building is very interesting and they really do try their best, but it’s fairly decrepit with uncomfortable beds and cheap furnishings. If you want to take advantage of an open bar and that means a lot to you, the bartender is very nice and we had a nice simple rum drink upon arrival. The location is great, too, and maybe it is better than other hotels in this neighborhood? I would just choose something different next time.
I would absolutely stay here again. It's pretty awesome to be handed your room key and asked if you need a beer. The internet worked fairly well, the rooms were clean, and I could not hear any riff raff outside. Also, it's very well-located in the heart of everything.