El Colonial - Adults Only

3.5 star property

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Photo gallery for El Colonial - Adults Only

Rooftop terrace
Standard Room | Individually decorated, individually furnished, desk, laptop workspace
Building design
Lobby sitting area
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
312 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬

Room options

Signature Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Exclusive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

El Colonial - Adults Only

3.5-star hotel in Old San Juan
This smoke-free hotel features a bar/lounge, concierge services, and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
El Colonial - Adults Only offers 33 air-conditioned accommodations with complimentary toiletries. These individually decorated and furnished accommodations include desks. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
El Colonial - Adults Only features a terrace and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

El Colonial - Adults Only is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Food and water bowls are available

Children and extra beds

Children younger than 23 are not allowed at this adults-only property; all guests 23 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 23 years old are not permitted at this adults-only property

Property is also known as

El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan

El Colonial - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 946 out of 1187 reviews
Rating 8 - Good. 138 out of 1187 reviews
Rating 6 - Okay. 62 out of 1187 reviews
Rating 4 - Poor. 20 out of 1187 reviews
Rating 2 - Terrible. 21 out of 1187 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing/Will not stay again

Last two days of our stay, no hot water. Floors filthy. Requested room to be cleaned. Requested Hot water. While on a excursion recieved a message saying everything had been addressed. That message was a lie. Absolutely nothing had been done! No bed made, No fresh towels, No Hot water (Had to shower cold!) Had to complain to staff to get someone to come up. Old furnishing. I do not recommend.
Stayed 3 nights in Feb 2025

6/10 Okay

Kristina

Stayed 1 night in Feb 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Earle

Liked: Staff & service, room comfort

Great views but u need to work for it!

Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel

The staff at this hotel were friendly and helpful. The open bar in the lobby was nice . Check in was smooth and Natalia and Marcos as well as the other front desk staff were there whenever we had a question. The only suggestion is that the showers should have grab bars for safety.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot the night before our cruise. Extremely convenient to all of the highlights of San Juan and the cruise port. The staff was excellent and very welcoming
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, BUFFALO

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Staff was top notch
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property. Open bar 24/7. Friendly, helpful staff. Unbeatable location. We’ll definitely be returning!
Stayed 3 nights in Feb 2025

6/10 Okay

Zygmond

Xxx
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas, Shanty Bay

Wonderful old San Juan
Stayed 3 nights in Jan 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Anisa

Stayed 3 nights in Feb 2025

10/10 Excellent

luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service
Close to cruise ships
Stayed 1 night in Feb 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service

Fantastic hotel, but disappointed

Love the hotel because of the fantastic location and amazing staff. The adult only concept and open bar was exactly what we were looking for, sadly we wouldn’t stay again, the room was basic and actually felt unpleasant to stay in, no beside cabinets nowhere to unpack, other than a rail with a handful of hangers and a bathroom is dated. It’s a real shame as we loved the hotel concept, but would only stay again if the rooms were completely overhauled
Stayed 2 nights in Jan 2025

8/10 Good

Ernesto R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be petty: I've seen much older buildings in Europe with elevators (added, of course, in the 19th and 20th centuries). The hot water is unstable in the showers (or, certainly in my room). Magnificent staff of by smart, young people ready for intelligent conversation and useful suggestions —of things actually off the beaten path.
Stayed 3 nights in Jan 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service... close to everything in old San Juan
Stayed 5 nights in Jan 2025

8/10 Good

Pimjai

Liked: Cleanliness, staff & service, room comfort

Excellent location

Having booked for 4 nights post our cruise holiday, we were upgraded to a bigger room so that we would be more comfortable. And it was. The room was very basic but it was spacious with one double and one single bed. The beds were very comfortable and we slept well every night. The services from all staff were excellent. Everyone was friendly and helpful. The location was fantastic as it was very easy to walk everywhere within the old San Juan. The rooftop area was nice to sit in the evening.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Jan 2025

2/10 Terrible

Scot

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perhaps the worst hotel choice I've made since forever... Given that it was rated the #3 hotel in Trip Advisor and over a 9 on Expedia: I was led to the slaughter. It was over $1400 for three nights and this "3.5 star hotel" was more like a dirty, loud, 2 star hotel with cold showers. Needed to clean my feet every time they touched the tile floor. It has NOT been renovated. Love historical properties. OK with taking luggage upstairs. Loved the location. Staff was great. Free drinks is great. Rooftop is a plus. Bed was good. But OMG, it could not have been louder. Took three cold showers. First time since Scout camp when I was 14. Have traveled a lot. Use to be every week. But the downs were just to great to justify its perks. My wife wanted to check out and find another hotel, but I just didn't want the disruption.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel, Silver Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old San Juan is beautiful but it’s 500 years old and the hotel is 150 years old it’s a beautiful place.l
Stayed 1 night in Jan 2025

4/10 Poor

Honor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff are friendly but I wouldn’t choose this hotel a second time. It’s way overpriced for what it is. The building is very interesting and they really do try their best, but it’s fairly decrepit with uncomfortable beds and cheap furnishings. If you want to take advantage of an open bar and that means a lot to you, the bartender is very nice and we had a nice simple rum drink upon arrival. The location is great, too, and maybe it is better than other hotels in this neighborhood? I would just choose something different next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and stay, we would highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

I would absolutely stay here again. It's pretty awesome to be handed your room key and asked if you need a beer. The internet worked fairly well, the rooms were clean, and I could not hear any riff raff outside. Also, it's very well-located in the heart of everything.
Stayed 1 night in Jan 2025