El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
Exterior
Exterior
View from room
4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • On private beach
  • Gym
  • Spa

Explore the area

Map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    ‪17 min walk‬
  • Laguna Grande
    ‪6 min drive‬
  • Cayo Icacos
    ‪11 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪68 min drive‬

Room options

Suite, 1 King Bed

  • 800 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Panoramic Double Room

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Queen Beds, Marina View

  • 592 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Marina View

  • 592 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Panoramic Single Room

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible, Marina View

  • 400 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Ocean View

  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Conquistador Resort

4-star Fajardo hotel, connected to the convention center in Cabezas
Spend the day relaxing at El Conquistador Resort's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Limited onsite parking is available on a first-come, first-served basis (surcharge).

El Conquistador Resort is a smoke-free property.

Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered self parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center (100,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1820 out of 2701 reviews
Rating 8 - Good. 473 out of 2701 reviews
Rating 6 - Okay. 214 out of 2701 reviews
Rating 4 - Poor. 90 out of 2701 reviews
Rating 2 - Terrible. 104 out of 2701 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very kind and there eas good service
Stayed 2 nights in Dec 2024

8/10 Good

Edwin

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Stay at the Marina and get to the Ferry before 3pm. Best stay ever.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Stay in the Narina if you want the best rooms.
Stayed 1 night in Dec 2024

8/10 Good

Betzaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito. Esperaba más de la habitación, muy sencilla. Mi única queja fue que comimos en el Marina, 3 órdenes de alitas con papas fritas y 1 orden de tenders con papas. Las alitas tenían un sabor malo ademas como si la descongelaran y volvieran a congelar y solo eran 6 alitas pobres bien pequeñas para pagar $16 por cada una. Daba vergüenza el plato. No las comimos todas. La coca cola no tenia sabor. Le dejamos saber a la mesera y no hizo nada. La primera vez en la vida que botamos $100 a la basura.
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an amazing location for what we needed, good restaurants, amazing pools and the room view is just espectacular, however 1st impression we had wasn’t expected with valet parking team, they asked us if we will do self or valet parking we weren’t sure one of them said we need to move the car from the front of the hotel however by that time we didn’t check in our staff was in the car and they walked us to the self parking. in my experience normally they let you check in 1st and then you can do depending self or valet parking. 2nd thing our room was near the elevators and doors so early in the morning some employees used they radio and a lot annoy every day Pool staff super friendly, ferry guys were just amazing even the 2 inconveniences we had I still want to recommend this property
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Nancy

They charge me twice for the room , when I payed everything with expedia, They were supposed to charge only the resort fees only . Will contact there department on Monday
Stayed 2 nights in Dec 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Very very nice resort, staff were all very friendly and helpful. No complaints.
Stayed 5 nights in Dec 2024

6/10 Okay

Delilah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The outside property was beautiful, but the inside rooms need some TLC. A dirty sink, a dirty picture hanging on the wall in the bathroom, the beds are dusty on top, and the balcony needs to be cleaned or painted.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sonki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff. Some of the rooms need some TLC, but overall we had an excellent stay. In my opinion, it's the best hotel in Puerto Rico.
Stayed 3 nights in Nov 2024

2/10 Terrible

Azam

Liked: Staff & service, property conditions & facilities
Expensive
Stayed 5 nights in Dec 2024

8/10 Good

Diana, Carolina

Stayed 3 nights in Nov 2024

10/10 Excellent

Maria, Woodstock

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is honestly one of the most beautiful resorts I’ve ever been. To start, the views are breathtaking, all around the facilities are well kept, the staff is friendly and helpful. Our room was super clean and it seemed remodeled not long ago. The food options are plenty and every where you go there’s a place you can eat or drink. We really LOVED that they have their own island (Palomino Island) the beach is beautiful. We can’t wait to go back someday soon!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

6/10 Okay

Yahaira

Stayed 1 night in Nov 2024

10/10 Excellent

Wilfredo Pérez, Toa alta

Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Guadalupe

Stayed 1 night in Nov 2024

6/10 Okay

Liz

Liked: Cleanliness, staff & service
La puerta no cerraba
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey

Stayed 2 nights in Nov 2024

10/10 Excellent

Vikramaditya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

shanmugapriya

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good getaway from busy life
Stayed 3 nights in Dec 2024

2/10 Terrible

Roxane

Disliked: Cleanliness, staff & service, property conditions & facilities
I wish I could upload pictures and videos. They claim they closed for 3 years to remodel.... Well they forgot the guest rooms. The most important part to me is where I'm laying my head and wash room. I ran away and even didn't care that they didn't reimburse me for the 1st night. Thankfully I booked through Expedia which is where I book all my flights and hotels. So they reimbursed me me what the hotel wouldn't.
Stayed 3 nights in Dec 2024

10/10 Excellent

Irasema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place great staff
Stayed 3 nights in Dec 2024