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Villa, 1 King Bed, Balcony, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 2 Queen Beds, Terrace, Beachside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont, Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This beach resort also offers outdoor tennis courts and a fitness center. Onsite parking is available (surcharge).

Fairmont El San Juan Hotel is a smoke-free property.

  • Number of outdoor pools - 4
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Beach club on site (surcharge)
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 3716
  • Number of meeting rooms - 3
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 388
  • Number of floors - 9
  • Number of buildings/towers - 4
  • Tennis on site
  • Casino
  • Couples/private dining
  • Designer stores on site
  • Number of bars/lounges - 7
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • Internet access in public areas - high speed
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Concerts/live shows
  • Tours/ticket assistance
  • Year Built - 1958
  • Pool cabanas (surcharge)
  • Evening entertainment
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 298
  • Nightclub
  • Number of gaming tables - 14
  • Number of VIP gaming rooms - 0
  • Casino floor size square feet - 15000
  • Casino floor size square meters - 1394
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 6
  • Conference space size (feet) - 40000
  • Ballroom
  • Beach towels
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Pay movies
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Cable TV service
  • HDTV
  • Free WiFi
  • Pillowtop mattress
  • TV size: 50
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Mini-fridge
  • Lowered electrical outlets in bathroom
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 25+ Mbps

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Caña - This restaurant specializes in Caribbean cuisine. Guests can enjoy drinks at the bar.

El Bistro - This coffee shop serves breakfast and light fare. Open daily.

Chandelier Bar - This lobby lounge serves light fare only. Open daily.

Wine Bar - Onsite wine bar. Open daily.

El San Juan Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)

Nearby Activities

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Casino nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 21 percent of room rate

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.74 for adults and USD 20.33 for children
  • Secured self parking fee: USD 27.85 per day (in/out privileges)
  • Secured valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 4:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Pet Policy

  • Pets allowed for an extra charge of USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • El Resort & Hilton Hotel
  • El San Juan Casino Hilton
  • El San Juan Resort & Casino Hilton Hotel
  • El San Juan Hotel Casino
  • El San Juan Hotel Isla Verde
  • El San Juan Hotel Puerto Rico
  • El San Juan Resort And Casino
  • El Resort & Casino Hilton Hotel
  • El San Juan Hilton
  • El San Juan Hotel Curio Collection Hilton Carolina
  • El Hotel Curio Collection Hilton
  • El San Juan Curio Collection Hilton Carolina
  • Juan Curio Collection Hilton
  • Fairmont El San Juan Carolina
  • Fairmont El San Juan Hotel Resort
  • Fairmont El San Juan Hotel Carolina
  • Fairmont El San Juan Hotel Resort Carolina
  • El San Juan Hotel Curio Collection by Hilton
  • Fairmont El San Juan Hotel (Opening January 2020)

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