Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Lobby
Lobby
Beach nearby, sun loungers, beach umbrellas, beach towels
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Room service
  • Hot Tub
  • Spa

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Isla Verde Beach
    ‪6 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Balneario de Carolina
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

Suite, 2 Bedrooms, 2 Bathrooms

  • 450 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio, 1 King Bed, Non Smoking (Nonsuite)

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Nonsuite)

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Pool View

  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 1064 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Top Floor)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

3.5-star resort in Isla Verde
Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to a children's pool and an outdoor pool, Embassy Suites by Hilton San Juan Hotel & Casino provides a hot tub and a 24-hour fitness center. Dining options at the resort include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This family-friendly resort also offers a casino, spa services, and a terrace. Parking is available onsite for a surcharge.

Embassy Suites by Hilton San Juan Hotel & Casino is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.
El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 21.19 per night
  • Covered valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2056 out of 3001 reviews
Rating 8 - Good. 597 out of 3001 reviews
Rating 6 - Okay. 194 out of 3001 reviews
Rating 4 - Poor. 70 out of 3001 reviews
Rating 2 - Terrible. 84 out of 3001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lovely employees.
Stayed 1 night in Nov 2024

6/10 Okay

Mario

Stayed 3 nights in Oct 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany Gordon, Jahmal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my husband and I first trip to Puerto Rico and a huge factor in why we will return us because of this hotel. It’s close to the airport and if you plan on renting a car, the self park option is worth it. Just remember upon checking in make sure you bring your parking validation ticket so they can program it to your room key. First, the hotel is very welcoming. Staff is kind and courteous. The entire facility is unbelievably clean. I never had an encounter anywhere throughout of disorder. They do a fantastic job with the rooms daily. There are many restaurant options inside and outside, not to mention they offer fresh made omelettes and other breakfast items for free each morning 730am-930am which really encourages people to get up, start their day and enjoy the island. The Oasis casino is a nice option to have there and nice after a long day of excursions. My favorite part of the property was the pool. It was so peaceful and because of its location you can get a great tan also the restroom is conveniently located next to the laundry center so you can conveniently wash your wet bathing suit/towels. Overall, this is a vibrant beautiful hotel that is accessible to transportation and easy to navigate. I recommend renting a car so you will be able to travel the island. Can’t wait to go back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gonzalo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2024

10/10 Excellent

Latonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. It was next to a lot of restaurants and a lot of the activities that I have planned. The resort was excellent too with the casino and the different options for fun.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Nov 2024

10/10 Excellent

Kathiamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ruben, Ponte Vedra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel next to many facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, el desayuno buffet 10/10 y practicamente no necesitas salir mucho del hotel ya que tiene para entretenerse bastante.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariano, Las Piedras

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zachariah Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service! Great breakfast. Beautiful hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
It was wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivonne

Traveled with family
Liked: Amenities
Great , clean, staff was great, price was great. Excellent time spent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just awesome, from the staff to the rooms we were so impressed. Will definitely be staying here again without hesitation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Giovanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the property!
Stayed 3 nights in Nov 2024

10/10 Excellent

Perla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. Everyone was so friendly and helpful. The car rental across the street was convenient cheap and easy to use. There were bars and restaurants in walking distance and the beach was straight ahead about a block away. The pool was always empty at night so we had the jacuzzi to ourselves.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Good hotel near the airport. The suits are spacious with a door making it one bedroom. Only rain shower (no tub) so not good for infant. The breakfast is basic but good enough (Omelete made to order) scramble eggs, potatoes, pan cakes. Overall a good hotel to stay near the airport.
Stayed 4 nights in Nov 2024

10/10 Excellent

Audry

Stayed 3 nights in Oct 2024