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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Beach nearby, sun loungers, beach umbrellas, beach towels
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Hot Tub
  • Spa
$226
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Carolina Beach
    ‪5 min walk‬
  • Isla Verde Beach
    ‪5 min walk‬
  • Condado Beach
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking (Nonsuite)

9.2 out of 10
Wonderful
(17 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(78 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Minibar

Suite, 1 King Bed

8.8 out of 10
Excellent
(201 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 2 Double Beds, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(39 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(155 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(20 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(35 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1064 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(20 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton San Juan Hotel & Casino

3.5-star resort in Isla Verde
Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to a children's pool and an outdoor pool, Embassy Suites by Hilton San Juan Hotel & Casino provides a hot tub and a 24-hour fitness center. Dining options at the resort include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This family-friendly resort also offers a casino, spa services, and a terrace. Parking is available onsite for a surcharge.

Embassy Suites by Hilton San Juan Hotel & Casino is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.
El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Covered valet parking on site (USD 33.45 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 27.88 per night
  • Covered valet parking fee: USD 33.45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2680 out of 3951 reviews
Rating 8 - Good. 798 out of 3951 reviews
Rating 6 - Okay. 259 out of 3951 reviews
Rating 4 - Poor. 109 out of 3951 reviews
Rating 2 - Terrible. 105 out of 3951 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanilsa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chaunat

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
It was a great overall experience from check in to check out
Stayed 3 nights in May 2025

10/10 Excellent

ANGIE

Stayed 2 nights in May 2025

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed myself whole heartedly. This is located mins from the airport. It was walking distance to everything and especially the beach. Staff was friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Kearra

Stayed 3 nights in Feb 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, hotel was clean and hotel was close to the airport and beach!
Stayed 2 nights in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ample. Hotel and grounds nice and the casino and restaurant good and fun!
Stayed 1 night in May 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness
Great location for walking to the beach, restaurants, and partying. Casino onsite as well which was a plus. Lots of kids though especially in pool area. I would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Zenaida

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly, breakfast is decent for being included, complimentary evening drinks are nice
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in May 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Embassy Hilton is by far one of the best hotels I’ve ever stayed at. From the moment I arrived, everything exceeded my expectations. The staff was incredibly friendly, professional, and always went out of their way to ensure I was comfortable. They truly accommodated all of my needs without hesitation. The room was spotless and well-maintained, and the overall cleanliness of the hotel was impressive. I especially appreciated the attention to detail—from the fresh linens to the well-stocked amenities. The atmosphere was peaceful and welcoming, making it easy to relax and enjoy every moment of my stay. Whether it was dining, room service, or any special request, everything was handled with care and efficiency. I honestly can’t think of a single thing to complain about. The service, cleanliness, and comfort were all top-notch. I had a wonderful time and will definitely be coming back. Highly recommend Embassy Hilton to anyone looking for a smooth, enjoyable, and high-quality hotel experience.
Stayed 5 nights in May 2025

10/10 Excellent

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful people everywhere. Loved being able to walk to the beach and have everything there you needed, as well as a nice cocktail hour and beautiful pool to return to. Really enjoyed this property. Would definitely come back.
Stayed 3 nights in May 2025

6/10 Okay

Psylane

Traveled with family
Liked: Cleanliness, amenities
The rooms need to be updated. There is an old/foul odor in the room, may be the carpet. It is not as nice as the pictures.
Stayed 2 nights in May 2025

8/10 Good

Anibal

Stayed 2 nights in May 2025

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 2 nights in May 2025

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, staff & service
The lodging was fine. We believed it required a given update. The rooms have an awful odor. I asked for someone to come and disinfect the room, but nobody ever showed up. They are not very welcoming to customers. Breakfast wasn't to my taste. The building and pool had an old-fashioned exterior. We we’re not happy campers
The hotel must be updated.
Stayed 5 nights in May 2025

10/10 Excellent

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had the most amazing experience ever lots of friendly workers and very well clean and organized. Close to everything on the strip and beach. Definitely would come here again.
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very nice I recommend this hotel to everyone
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 3 nights in May 2025

8/10 Good

Hipolita

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place at an affordable price
Stayed 1 night in May 2025

10/10 Excellent

Saroeun

Stayed 4 nights in May 2025

10/10 Excellent

jenny

Stayed 1 night in May 2025